Brooklyn

Strictly Cleaning Restoration

4.9 of 5

Average of 69 Google reviews

Positive and negative reviews

  • Positive 68 reviews, 99% of all reviews
  • Negative 1 review, 1% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Strictly Cleaning Restoration

  • 24/7 emergency service

Strictly Cleaning Restoration is a locally operated restoration company based in Brooklyn and serving New York City’s five boroughs. It works with homeowners, property managers, and businesses on water damage cleanup and mold remediation, along with storm and fire damage restoration. Its team is made up of trained professionals.

Services

  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

They offer

  • Free estimates

From their website, strictlywaterdamagerestoration.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Our 24-hour emergency service means you can count on us to show up fast and take control of the situation."
Water damage
"Our team quickly extracts standing water, dries affected areas, and restores your home or business to prevent long-term structural damage."
Mold remediation
"We safely remediate and remove mold at the source and use advanced treatments to stop it from coming back, keeping your indoor air healthy."
Fire damage
"We remove smoke odor, clean soot, and repair fire-damaged structures so your property can feel safe and livable again."
Storm damage
"From flooding to wind damage, we provide fast, reliable storm recovery services to repair and restore your property."
Free estimates
"Free estimates"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fair, reasonable prices

  2. Professional, courteous service

  3. Reviewers praise prompt responses to urgent requests

  4. Reviewers praise timely work and meeting schedules

  • Reviews used: 69
  • Made on October 24, 2026
How summaries are made
Call (347) 672-7860Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Sean Laufer 5 of 5

Reasonable price Excellent service from start to finish! The team was professional, responsive, and did a fantastic job removing the smoke odor from my apartment. They were thorough, efficient, and made the entire process easy. I highly recommend them to anyone in need of smoke removal services! Services Service not listed Response time 1–2 hr

From Google

Matt Obarzanek 5 of 5

I would recommend Strictly Cleaning Restoration to friends. Jaime responded quickly to my query and came over to assess the damage. He explained what the work would entail and gave me an estimate, which I later accepted. I asked if he could start ahead of time because every day meant more time for mold to grow and he accepted that. Later on, once my walls and ceiling were provably dry, Strictly Cleaning was able to put everything back together and paint it in just two days. Throughout the process Jaime answered all my questions and was easy to schedule everything, which I really appreciated given I had to work that week. Services Water damage-related cleanup & repair

Business reply

Strictly Cleaning Restoration

Matt, thank you for your review. We recognize how concerning mold growth is, and we appreciate your trust in us to expedite the process for you. Helping you get your home back to normal on your schedule was our priority, and we appreciate your communication throughout the repairs. Take care!

From Google

Tess Gatof Scherotter 5 of 5

Reasonable price Jamie and his team were exceptional. After being taken advantage of by another company, Jamie and his team came in, made us feel so well taken care of and made sure that the mold remediation would be done thoroughly and in a timely manner. They delivered just that and more in peace of mind. Couldn’t recommend them more Services Water damage-related cleanup & repair

Business reply

Strictly Cleaning Restoration

Tess, thank you for the review. We prioritize transparency and thoroughness to help you regain peace of mind and we're glad to get your home back on track efficiently. Take care!

From Google

Jonathan Schachter 5 of 5

Reasonable price We had a sewage backup in our Brooklyn home. See photos. The service was excellent. They had people out quickly to diagnose the issue. When unfortunately it became clear that the flooding was as ongoing, they simply left their equipment at the job pending plumbing work. The plumbers snaked the line the next morning. Strictly returned promptly and finished the cleaning. Services Flood cleanup

Business reply

Strictly Cleaning Restoration

Jonathan, thanks for the review. Dealing with a sewage backup is stressful, and we appreciate your patience while the plumbing repairs were completed. Take care!

From Google

shaun Haque 5 of 5

I had water damaged in my basement and I had a friend recommend me Strictly Restoration because he had used them before. The service was amazing from start to finish special thanks to Jaime for going above and beyond. I highly recommend.

Business reply

Strictly Cleaning Restoration

Shaun, thank you for the review. We are glad your friend pointed you in our direction, and we appreciate you letting us handle your basement restoration. Take care!

From Google

Josh Zizmor 5 of 5

I would definitely recommend working with Strictly Cleaning. They were very fast to respond and did a great job advising me on the best approach for my flooded basement. They set my expectations accurately and handled everything quickly and professionally. Services Mold inspection, Flood cleanup

Business reply

Strictly Cleaning Restoration

Thanks for the review, Josh. We're glad we could offer guidance on handling your flooded basement and meet your expectations. Take care!

From Google

Lars Wander 5 of 5

Jaime was incredibly helpful pinpointing spots with water damage, describing how & where to apply mold remediation, and troubleshoot the source of our leak.

Business reply

Strictly Cleaning Restoration

We're happy Jaime could assist you with identifying water damage, explaining remediation techniques, and resolving the leak's source. We strive to provide effective and informative service to all our clients.

From Google

Stephanie Tang 5 of 5

We used Jamie to remediate after a washer leak that caused damage to our condo several years ago - he did a phenomenal job and everything has held up beautifully. We just moved into a new place and were concerned about potential water problems. He came for an assessment and thoughtfully educated us on all the elements we should keep on top of to protect our basement. In the end he recommended some simple steps that we could do ourselves before trying to do any expensive undertakings. We felt very supported and appreciated that we had a trusted and knowledgeable advisor that was not trying to upsell us on anything. We give Jamie our highest recommendation!

Business reply

Strictly Cleaning Restoration

Thank you, Stephanie, for your detailed review and recommendation. We're pleased Jamie could assist you both with remediation and preventative maintenance, focusing on practical solutions. Take care!

From Google

Stella L. 5 of 5

I called the company for a very small mold removal job. Jamie showed up on time, did the inspection and offered very professional advice. He was very polite. Definitely highly recommend!

Business reply

Strictly Cleaning Restoration

We appreciate the positive feedback and are glad we could provide prompt and professional service. We strive to offer helpful inspections and advice for each customer's needs.

From Google

Jim Higgins 5 of 5

These guys did a great job getting the water out after a flood in our basement and then of ripping everything up on the floors to the bare concrete afterwards. Jim responded super quickly to any questions and was always friendly and helpful in explaining things.

Business reply

Strictly Cleaning Restoration

We're pleased to have met your expectations regarding our flood restoration services. We value your feedback and are glad Jim's responsiveness and explanations were helpful throughout the process.

From Google

Anthony Salazar 5 of 5

Jaime and his team did an excellent job restoring our basement after a flood. They finished on schedule and did not cut corners. Jaime was always available to answer our questions and walked us through the entire process. I would highly recommend Strictly Cleaning Restoration.

Business reply

Strictly Cleaning Restoration

We're pleased to have met your expectations regarding the restoration of your basement. Our team strives for quality and timely service, and we're glad we were able to provide that for you.

From Google

Bill Morrison 5 of 5

Outstanding customer service. These guys price fairly, show up on the day they promised on time, stay on budget and do great work. Also polite and courteous. I originally hired them for mold control but ended up hiring them back for construction. Could not recommend them more highly.

Business reply

Strictly Cleaning Restoration

We're pleased you were satisfied with our services, from mold remediation to the subsequent construction work. We are grateful we could help you with your restoration needs. Take care!

From Google

Jenn Morrison 5 of 5

i normally don’t leave reviews but i cannot THANK jaime and his team enough!! we had a major sewage pipe burst and destroy our basement. they were out within a couple of hours to assess and set up a clean team. everyone was amazing! and they were reasonably priced!

Business reply

Strictly Cleaning Restoration

We're so pleased Jaime and the team could provide such efficient and effective service during a difficult time. We value your business and are grateful for your kind feedback.

From Google

Sutton Conrad 5 of 5

I recently had the pleasure of working with Jamie, and his company Strictly Cleaning & Restoration, and I cannot praise them enough for their exceptional service and expertise. After moving into our new home, we discovered that the previous owners had done an extremely poor job on the tile and grout work in our bathroom. This resulted in our walls practically exploding and our ceiling being covered in mold—a true homeowner's nightmare. I had actually been working with a different “restoration” company initially, that attempted to essentially defraud our insurance company, was combative with our already difficult Co-Op management company, and delayed any progress whatsoever for almost a year. From the moment I contacted Jamie at Strictly Cleaning & Restoration, I felt reassured. He responded promptly and demonstrated a high level of professionalism and knowledge. He came to my home the very same day I reached out, thoroughly assessed the damage, explained the necessary steps for remediation, and provided a detailed estimate. On top of all of that, when I lost my job during this time, Jamie was compassionate and worked with me on costs — above and beyond not just a “normal” contractor, but simply as a human being. The work carried out by Strictly Cleaning & Restoration was nothing short of miraculous — as you can see from the before and after photos! His team meticulously removed the damaged tiles and grout, treated the mold, and ensured that our bathroom was safe and structurally sound. Jamie and his crew’s attention to detail and commitment to quality were evident in every aspect — from retiling our walls all the way to the ceiling, to replacing an entire wall, to mounting a new floating sink — they were exceptional. What truly sets Strictly Cleaning & Restoration apart is their dedication to customer satisfaction. Jamie communicated with my husband and I throughout the entire process, keeping us informed and involved. When we faced delays due to a bad hire on the plumbing side of things, the wrong tiles being sent for a portion of the bathroom, and a bathtub that ended up not being allowed by our building, his team was courteous, patient, helpful and reassuring while we mediated all of those issues. Our bathroom now looks stunning, thanks to Jamie’s expert craftsmanship. The peace of mind we now have, knowing that the job was done right, is priceless. I wholeheartedly recommend Strictly Cleaning & Restoration to anyone in need of renovation or restoration services. They transformed what was an unequivocal nightmare of a situation into a positive experience and delivered results that exceeded our expectations. Thank you, Jamie, and everyone at Strictly Cleaning & Restoration, for saving our bathroom and restoring our home to its full glory!

Business reply

Strictly Cleaning Restoration

We are so grateful for your kind words and detailed review! It was a pleasure working with you, and we're thrilled that you're happy with the results. We pride ourselves on delivering exceptional service and exceeding expectations.

From Google

oxhine 5 of 5

100% Satisfaction. Headed by Mr. Jamie Hidalgo, this one-stop operation is everything one could hope for. I had a titanic hoarding and mold catastrophe that required immediate attention to make way for a broken boiler replacement during the chilly months of early spring 2024! No one, I repeat, NO ONE would even consider the job even though cash payment was offered. His skilled, hard-working, well-equipped crew of consummate professionals removed the junk, treated the mold and remodeled the room most grievously affected. He even fixed smaller plumbing and cosmetic issues gratis. He is licensed, insured and well-versed in his craft. His capacious 16-yard dump truck can hold all manner of debris. He provided additional invaluable advice regarding other contractor’s work and was willing to negotiate his fee. The budget’s running tally was organized and available for scrutiny at all times with no hidden costs. Everything was swept clean upon departure. It’s stressful to have strangers in one’s personal space for an extended period of time but, to a man, the crew was sensitive to the situation and I never was uncomfortable with their presence. There is much yet to be done and I will definitely call upon their services again. Strictly Cleaning eased me of a tremendous burden. If you have a seemingly impossible mess that needs sorting, look no further than this company.

Business reply

Strictly Cleaning Restoration

Wow, this is an incredibly kind review, thank you so much! We're thrilled to hear that our team, led by Jamie, was able to alleviate your stressful situation and provide a positive experience during a challenging time – we look forward to working with you again soon!

From Google

Betsy 5 of 5

We have had Strictly Cleaning Restoration help us in two separate flooding events, in our semi-occupied basement. During the most recent incident, they also completed renovation and restoration of the bottom half of our walls with PVC-based materials to avoid future water damage if it occurs. They also repainted and installed molding to cover seams. Jaimie and his team are kind, professional, respectful, and timely. Quality work, under stressful circumstances! Highly recommend.

Business reply

Strictly Cleaning Restoration

Thank you so much for sharing your experience and kind words! We truly appreciate you trusting us to help you navigate such stressful situations and are so glad you were happy with the outcome of our work.

From Google

Janet Lew 5 of 5

Strictly Cleaning Restoration has provided several cleanups and restorations for me over the years as climate change has caused more water damage in my basement from storms and sewer back ups. They have also cleaned up mold from these damages. Jaime Hidalgo is knowledgeable regarding the issues of water damage and mold and he is hands on providing the work he promises in both the clean up and in the restoration of the water/mold damage. Jaime has always responded quickly when I have a water damage problem and he has even helped me to get to the bottom of some illusive water damage problems. Strictly Cleaning and Restoration has given me peace of mind when rainstorms are expected.

Business reply

Strictly Cleaning Restoration

Thank you so much for this incredible review! We truly appreciate your continued trust in Strictly Cleaning Restoration and are so grateful that Jaime has been able to provide you with peace of mind.

From Google

Alx Mitsuda 5 of 5

Professional, knowledgeable, accommodating, efficient and clean. For mold remediation could not have selected a better firm. Jaime H. was great and easy to communicate with. His workers were conscientious and thorough.

Business reply

Strictly Cleaning Restoration

Thank you for the wonderful review! We're thrilled to hear that Jaime and our team provided you with a positive experience during such a stressful time.

From Google

MaryAnn Saco 5 of 5

Excellence in promptness, cost, work quality, respect. HIGHLY RECOMMEND.

Business reply

Strictly Cleaning Restoration

MaryAnn, thank you. Hearing that we excelled in promptness, cost, work quality, and respect means the world to us. At Strictly Cleaning Restoration, we strive to provide a positive experience for all our customers during a stressful time. Thank you for choosing us and recommending our services!

From Google

Erin McElwain 5 of 5

Jaime and his team were helpful, extremely professional and diligent as they worked with us through a difficult remediation and rebuild project that effected multiple locations in our building. They worked tirelessly to get the project done and were dependable, respectful, and went above and beyond to problem solve. Jaime was readily available and communicated with us every step of the way. We trusted his experience and appreciated his insights. We would not hesitate to work with him again or recommend him to others.

Business reply

Strictly Cleaning Restoration

Thank you so much for your kind words, Erin! We're thrilled that you found our team helpful, professional, and dedicated throughout your remediation and rebuild project. We're always here to go above and beyond for our valued clients, and we would be honored to work with you again.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Strictly Cleaning Restoration

From their website, strictlywaterdamagerestoration.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Our 24-hour emergency service means you can count on us to show up fast and take control of the situation."
Water damage
"Our team quickly extracts standing water, dries affected areas, and restores your home or business to prevent long-term structural damage."
Mold remediation
"We safely remediate and remove mold at the source and use advanced treatments to stop it from coming back, keeping your indoor air healthy."
Fire damage
"We remove smoke odor, clean soot, and repair fire-damaged structures so your property can feel safe and livable again."
Storm damage
"From flooding to wind damage, we provide fast, reliable storm recovery services to repair and restore your property."
Free estimates
"Free estimates"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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