From Google
Emma Lin
Disappointing experience: Lawrence quoted $1500 in person for a deep clean on 2 x 2-bed/1 bath units, but we received an invoice for $2600. Felt like an expensive bait and switch. They even cleaned the mechanical room, which we never asked for. Lawrence justified the price increase because "the radiator needed cleaning", and one person took 5 hours to clean one of the kitchens. I am including a "before" photo of the oven in that kitchen, which I was told is what was time-consuming to the worker. The kitchen had been previously emptied and didn't have large spills, stains or debris. It was a bit dusty, but otherwise in normal living condition. I think there was just a huge disconnect in terms of expectations vs delivery. They were fine otherwise. But the price was not what we discussed, they didn't tell me about any issues on the day of that would cause such a price increase (even while I was there in person), and I genuinely didn't see much of a difference for all the hours spent. To me it was not worth it for the kind of cleaning we needed and had discussed.