SERVPRO of Mill Basin, Flatlands

From Google

New I am half way through the renovation & restoration. So far, the demolition and clean up has been great. The workers are pleasant and respectful of my space and persona. Once the work has been completed, I can give a higher rating.

From Google

Reasonable price HIGHLY RECOMMEND! Excellent service from Team Allen, specifically team of Walter / Giuseppe / Diego. Their team communicated efficiently via Eric and Walter, sticking to their dates of service and their time windows. Quick turnaround from initial assessment to the actual work. The demo team from Walter / Giuseppe / Diego was professional, bringing tarps to cover and quick work addressing areas. They asked about preference for coverage and gave me information for next steps as well. This was an EXCELLENT recommendation and favorable when other construction companies were terrible. Book them today! Services Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal

From Google

Reasonable price Ronnie and his team were great. Took care of mold in my boiler room in a matter of hours. Highly recommend! Services Mold mitigation

From Google

Cesar and lead tech Ronny are communicative and very helpful, Ronny and his team got my 1 bedroom mold remediated in 1 day! Services Flood restoration, Mold inspection, Flood cleanup, Water removal

From Google

Caesar, Fernando and Walter are amazing workers. They are reorganized and work very clean. Caesar is a great team leader, he explained everything that had to get done and explain anything we didn't know. We are very pleased they their work and I would hire them anytime. Thank you Services Flood restoration, Flood cleanup

From Google

Hello! My name is Eileen. Ceasar and his crew came to my mom‘s house last night after the Brooklyn floods. He and his crew were wonderful!!! He was easy to talk to and very friendly, helpful and fast!! I recommend them HIGHLY!!!!! Services Flood restoration

From Google

Reasonable price Until you have a mold issue to deal with, you have NO IDEA what goes into the process of identifying and remediating the situation and HOW IMPORTANT it is to try and identify the BEST-In-CLASS Professionals for the scope of services needed. Incredibly for us, a very trusted source pointed us to ServPro Team Allen and I CANNOT SAY ENOUGH about this group of committed, caring, hard-working, experienced, talented, knowledgeable professionals. The level of service we received, beginning with the extraordinary Gerrianne Punterfold, and CEO Robert Allen, and thereafter, including along Babita Bhajan, Project Manager, Cesar Chai and his A+ team of the hardest working crew on the planet, was unparalleled. I had heard horror stories from friends and colleagues about their mold remediation experience, causing us even more anxiety on top of dread and fear. But from the outset of our search, ServPro Team Allen's attention to every detail and response to all of our questions, allowed us to breathe easier, knowing we were in great hands. This work is really difficult and very intense, but the expression "service with a smile" never rang truer as it pertains to ServPro Allen Team of Mil Basin, Flatlands (btw, they even drove all the way out to our home in NE Queens). They are fair, honest, and thorough beyond belief. They take their relationship with their Customers extremely seriously, and exhibit tremendous pride in their product and performance - as well they should. Suffice to say....don't look further: highly recommend! Services Mold inspection, Mold mitigation

From Google

5 Stars - Excellent Service! I’m very impressed with the work Servpro did on my home. They were professional, efficient, and communicated clearly throughout the entire process. From the initial call with the office to the work done on-site, everything was handled smoothly. Special thanks to Kerri and team for coordinating everything so well, Cesar for his assessment and planning skills, Eric and his team for their hard work,Amit and Nick his team for their amazing job. They were always easy to reach whenever I had a question or needed clarification. I’m a happy customer and truly grateful for their service. Thank you, Servpro!

From Google

They were n time and very professional. Explained to us all the issues they found and their plan to fix it.

From Google

Great service !!

From Google

Servpro was amazing during the holiday season! A sudden water leak almost ruined our plans, but their team showed up fast, got everything under control, and had us back to normal in no time. They were professional, efficient, and super easy to work with. Thanks to them, we were able to enjoy the holidays stress-free. Highly recommend!

From Google

I called them because I had a water problem with my floors. Everything went very smoothly and quickly. Thanks to everyone there! Translated by Google·See original (Spanish)

From Google

Highly recommend! This company flew to the rescue when we had a major flood. They worked so carefully until everything was cleaned up and completely restored. Rob was there for every single phone call day and night to address all of our concerns. They even inspected several times for any sign of mold. They really put me at ease in one of the most stressful situations and I will be forever be grateful for this team! Thank you so much! I cannot say enough great things about you guys! You really made it like nothing ever happened

From Google

When our home was flooded by our neighbors, our contracting team found mold. Although dealing with it was both frustrating and inevitable, I remained calm because I had previously had the luxury of working with Servpro. Right after we noticed the mold, I reached out, and within three days, the team arrived: John, Cesar, and Diego. Initially, I planned to oversee the work, but I had to leave and left Cesar in charge. He kept me updated throughout the day with photos and live reports, allowing me to monitor the progress from a distance. The cleanup was executed to my exact specifications, a rare achievement and the guidance on how to protect furniture and other items was followed exactly without error. Should you find yourself in need of a solution and seeking trustworthy service, I highly recommend this team. I am deeply thankful to everyone involved, especially Gerianne and Robert who set the entire operation up.

From Google

I had an unprofessional experience with this company. John came to my home and said he would provide a quote for same day service. I called the office and the staff apologized and said John would call back. He never called back. Very disappointing experience.

From Google

These guys did an excellent and thorough job. Great to work with. Positive Responsiveness, Quality, Professionalism Services Flood cleanup, Water damage-related cleanup & repair, Water removal

From Google

Great service in the middle of the night! Positive Punctuality, Quality, Professionalism

From Google

From Google

Had 2 emergencies in which I reached out to them. One was from a fire, which was handled in an excellent fashion. 2nd time was a home emergency, which again was handled professionally . I applaude this company & Mr. Allen for its effectiveness & professionalism . Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Fire damage cleanup & repair, Water damage-related cleanup & repair, Water removal

From Google

Had a flood in my basement Was looking for a good company to replace sheet rock... found SERVPRR... was very amazed professional clean job looks like new... I highly recommend their service...