Phoenix

Restore Master

4.9 of 5

Average of 223 Google reviews

Positive and negative reviews

  • Positive 216 reviews, 97% of all reviews
  • Negative 7 reviews, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Explain each step

  2. Quick arrival after emergencies

  3. Protect home and clean up

  4. Crew arrives on time

What reviewers dislike

  1. Lapses in follow-through

  • Reviews used: 209
  • Made on October 20, 2026
How summaries are made
Call (602) 357-0028

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

linda lopez 5 of 5

Bashkim with restore master very professional with great information. Great experience thank you. Highly recommended. With any restore ore repair

Business reply

Restore Master

  • October 2026

Thank you for recommending us! We're delighted to hear about your great experience. Your feedback means a lot and encourages us to maintain high professional standards.

From Google

Andrew Vlahoulis 5 of 5

I had an outstanding experience with Restore Master. Nasur the owner and the team was very professional, responsive, and made a stressful situation so much easier to handle. They arrived quickly, explained every step of the process, and treated my home with care and respect. I will highly recommend Restore Master to all my friends and family.

Business reply

Restore Master

  • October 2026

Thank you for your kind words! It's great to hear that our team was able to assist you effectively and make the situation manageable. Your recommendation means a lot to us.

From Google

Sandy Vlahoulis 5 of 5

Working with owner Nasur and the crew AL and Agron has been such a breeze. He's extremely kind, educated, hardworking, arrives on time, knows exactly what to say & how to say things & has recommend the best crews for my personal situation. I'm very happy with his services & highly recommend Nasur with Restore Master.

Business reply

Restore Master

  • October 2026

Thank you for your kind recommendation! We're delighted to hear about your positive experience with our team and that we could assist effectively. We look forward to helping you again in the future!

From Google

Fernando Gaitan jr 5 of 5

Bashkim From restore master. Was such a helpful man, on explanation of his knowledge of what his doing and like his personality, and performance in his work. I really appreciate him and make me feel more comfortable after he explained. Highly recommended restore master Phoenix

Business reply

Restore Master

  • October 2026

Thank you for sharing your positive experience! We're so pleased to hear that our team's service provided clarity and comfort. We greatly value your recommendation and look forward to assisting you again.

From Google

Robert Clarke 5 of 5

Kathie and I had a major flooding event at our home on Wednesday, September 16. On referral from our carrier, Kathie contacted Restore Master. Despite the late hour, and the fact that we weren't the only ones contacting Restore Master with flooding events, Al came by to inspect the damage. His team, including Agra, soon arrived. The team set up an air scrubber (mold concern) and dehumidifier. They removed damaged carpeting and baseboard and then let the equipment work before they tackled the demolition portion of the job. Al and Agra completed the demolition in several hours over two days and their work was excellent. They protected all of our home, moved furniture for us, and left our damaged room clean and dry. Al and Agra are professional, friendly, and excellent at their work. Throughout the project, Al addressed all our concerns and answered all our questions and always asked if we had any additional questions. They are great representatives for Restore Master.

Business reply

Restore Master

  • October 2026

We greatly appreciate your detailed feedback and are thrilled we could assist during a challenging time. It's wonderful to hear about your positive experience with our team's dedication and professionalism!

From Google

richard hart 5 of 5

Bashkim and Nasur, Quickly responded to our immediate needs both on site and on the phone calls.

Business reply

Restore Master

  • October 2026

We're pleased our responsiveness met your expectations. Thank you for sharing this!

From Google

David Wimberley 5 of 5

Bob and Nasur did a fantastic job on my house if I ever needed something done again I guarantee I will call these guys

Business reply

Restore Master

  • September 2026

We sincerely appreciate your feedback. It's wonderful to know our service met your expectations, and we look forward to assisting you again in the future.

From Google

Tanner Carcione 5 of 5

Christian and Xander repaired our water heater room which had a leak and was covered in mold. They did an exceptional job of making it look like it never even happened. Extremely polite, trustworthy, and would call them back any day for work!

Business reply

Restore Master

  • September 2026

Thank you so much for the great feedback! We're delighted to know the repairs exceeded your expectations and that you found the team so professional. Your kind words mean a lot to us.

From Google

Charles Jenkins 5 of 5

Best company ever highly recommend.

Business reply

Restore Master

  • September 2026

Thank you for your kind words and recommendation! We're thrilled to hear you had such a positive experience with us.

From Google

Terrence Flanagan 5 of 5

Nasur and Bob are very professional. They were answering all my question's with knowledge and walked me through the whole process. You guys came highly recommended. Very respectful and on time. They made a bad situation pleasant.

Business reply

Restore Master

  • September 2026

Thank you for sharing your positive experience. We're glad our team could assist you in a professional and respectful manner, ensuring the process went smoothly!

From Google

George Gould 5 of 5

Business reply

Restore Master

  • September 2026

Thank you for the 5 star review!

From Google

Diane Nelson 5 of 5

From start to finish this company was exemplary! Super fast response, great quality of work and honestly a pleasure to work with, both the owner, Nasur, and his team. Very very happy with their excellent service. 5 STARS!!

Business reply

Restore Master

  • September 2026

Thank you so much for your kind feedback! We’re so happy to hear about your great experience and will ensure our commitment to excellent service continues. We greatly value your satisfaction and support!

From Google

Jeff Thompson 5 of 5

Highly recommended. From the beginning to finish everything was done professionally and on time. Steve Cotney and his entire crew kept me informed on what they were doing and made sure it was done correctly. Most impressive was how they don’t cut corners to save on cost or time. They kept me informed on the next step so I knew what to expect. Before the last crew left after completion they had me make sure they didn’t miss anything. I would recommend to anyone that’s not sure who to hire ( I had a water pipe break).

Business reply

Restore Master

  • September 2026

We’re thrilled to hear about your positive experience! Ensuring professionalism, quality work, and communication is our priority. Thank you for sharing your story and recommending us.

From Google

Sergio Aguilera 5 of 5

Bashkim Bob did a great job with everything keeping me and my mom updated really appreciate his help :)

Business reply

Restore Master

  • September 2026

Thank you for your feedback! We're glad to hear that you were kept updated and happy with the assistance provided. Let us know if there's anything you need in the future!

From Google

Pauline Ramirez 5 of 5

I had restore master company come to my home to do an interior damage check.. Bashkim BOB Maloku was thorough regarding so professionaly and good explanation my damages that needed repairing and he was such a very helpful nice gentleman I would recommend The company to whoever is needing interior mitigation and repairs.

Business reply

Restore Master

  • September 2026

Thank you for your recommendation and kind words about our service. We are delighted to hear you found our team to be thorough and professional.

From Google

Whole Health Fitness & Nutrition 5 of 5

They were very fast and efficient. Great to work with!

Business reply

Restore Master

  • September 2026

Thank you for sharing this! We're pleased to hear that you found our service fast and efficient. We look forward to assisting you again in the future!

From Google

Louie Cruz 5 of 5

The owner, Nasur Curi, came over and provided a health check inside the house to see if there are any potential damages on my ceiling after the storm that happened a few weeks ago. He was very thorough and fortunately, there was no damage. He will be sending his roofer to check on the roof damage and provide an estimate.

Business reply

Restore Master

  • September 2026

Thank you for sharing your experience. We're pleased Nasur provided a thorough check, and we hope the roof assessment also brings satisfactory results! Feel free to reach out with further questions.

From Google

Carolyn Husted 5 of 5

Amazing company. They actually care about their customers. Quick response time. Very friendly call center workers . Couldn’t have had a better experience. Nasur and Bob were amazing explainin step by step about the project. I will highly recommend Restore Master for any water fire mold damages.

Business reply

Restore Master

  • September 2026

Thank you so much for sharing your feedback! We're delighted to hear about your positive experience and your satisfaction with our team’s efforts. Your recommendation means a lot to us!

From Google

Jorge Espinoza 5 of 5

Very good service from Restore Master. Dealing with a water leak was incredibly stressful, but their team made the remediation process smooth and worry-free. They resolved the issue quickly, professionally, and without a single complication. I really appreciate their high-quality work and would absolutely use them again. Highly recommended.

Business reply

Restore Master

  • September 2026

Thank you for taking the time to share your feedback! We're so glad we could assist you effectively and make the process smooth. Your recommendation means a lot, and we’re always here whenever you need us.

From Google

Henry G 5 of 5

  • Edited
Dan and staff will definitely help you out with your home improvements after a fire or water loss! Shelby is a great asset to the team she is very helpful and proficient at her work.

Business reply

Restore Master

  • September 2026

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Whenever you need further assistance, we’re here to help!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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