Phoenix
Phoenix

ATI Restoration

4.8 of 5

Average of 178 Google reviews

Positive and negative reviews

  • Positive
  • Negative
  • Not counted

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (602) 222-2138Visit website

AI summary of their website

About ATI Restoration

  • 24/7 emergency service

ATI Restoration's Chandler office handles water, fire and smoke damage, mold remediation, reconstruction and decontamination for homes, businesses, healthcare systems and schools in Tempe and across Maricopa County. It belongs to a national family-founded disaster recovery firm started in 1989.

Services

  • Leak detection
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage
  • Cleaning belongings

They offer

  • Financing

From their website, atirestoration.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We are available 24/7/365 to respond to your emergency"
Leak detection
"We use state-of-the-art technology to trace water leaks and identify moisture within structures."
Water damage
"ATI Tempe is fully prepared to address every aspect of water damage cleanup."
Mold remediation
"ATI Tempe is dedicated to providing comprehensive mold remediation services for both commercial and residential properties."
Fire damage
"ATI Tempe offers a full range of fire restoration services"
Storm damage
"Tropical Storms & Hurricanes"
Cleaning belongings
"Contents Cleaning & Restoration"
Financing
"Customer Financing"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Clear communication

    See 44 reviews

  2. Fast response, on site in hours

    See 22 reviews

  3. Thorough restoration work

    See 21 reviews

  4. Crews arrive on time

    See 20 reviews

What reviewers dislike

  1. Damage and workmanship problems

    See 3 reviews
  • Reviews used: 130
  • Made on October 20, 2026
How summaries are made
Call (602) 222-2138Visit website

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Lisa Reyes

Anthony Fricker at ATI was outstanding to work with. He led his team with professionalism and kept everything on track while handling solar-related repairs on one of my listings. His communication was clear, consistent, and proactive, which made a complex situation much easier to manage. He delivered exactly what was needed, on time, and with a high level of accountability. Anthony came through with flying colors. I would absolutely recommend him and ATI for anyone needing reliable, professional repair work.

Business reply

ATI Restoration

  • May 2026

Five stars and flying colors—we love to see it! Thanks, Lisa. Anthony F. is a master at keeping the gears turning on complicated projects, and it’s great to hear his proactive style made your life easier. We truly value our partnership with the real estate community and are always ready to jump in on the next listing!

From Google

Robert Netoskie

Had a.pipe break under our kitchen sink. Was repaired by ATI. Part of floor and island cabinet needed replaced. This started in April. Was not completed until August. Since then 3 of the 4 drawer slides have been broken and can’t slide the drawers in and out. The plastic hangers were installed and over tightened and each was cracked. I have repeatedly called to get these repaired to no avail. Was told by Sergio that warranty work was a low priority and couldn’t give a repair date. The repair calls started in September. Their customer service stinks.

Business reply

ATI Restoration

  • January 2026

Hello Robert, Thank you for bringing this to our attention, and we sincerely apologize for the frustration this delay has caused. At ATI, we stand behind our workmanship, and we want to be clear: warranty and repair items are never a "low priority" for us. Our management team is looking into your file now to understand why your repeated calls were not addressed. We appreciate your time and value your feedback.

From Google

Vincent Taylor

Big box truck driving like a maniac

Business reply

ATI Restoration

  • October 2025

Hello Vincent, We take feedback like this very seriously. The safety of our community and the professionalism of our drivers are top priorities. We are concerned to hear about your experience. To help us investigate this matter thoroughly and identify the driver involved, could you please provide more details such as the date, approximate time, and location of the incident? Any identifying details about the truck (e.g., truck number) would also be extremely helpful. Please contact us directly at CustomerService@ATIrestoration.com or call in to speak with our team to collect any details you may have (800) 400-9353 so we can address this directly. Thank you for bringing this to our attention.

From Google

Marty Allison

The communication from Jon with Venturi Restoration has been great. That has been incredibly important in making sure that the project kept moving forward. The team that did our repairs was friendly and made sure that their job was done with a high level of quality.

Business reply

ATI Restoration

  • October 2025

Hello Marty, We're so happy to hear about your positive experience with Jon and the ATI-Venturi Restoration team! Thank you for sharing your feedback. We're committed to providing excellent communication and quality workmanship, and it's wonderful to know that Jon and the team delivered on that promise. We appreciate your business and are glad the project is moving forward smoothly!

From Google

Charity Wolf

Friendly, very accommodating, and great work

Business reply

ATI Restoration

  • October 2024

Hello Charity, We're thrilled to hear such positive feedback! At ATI Restoration, we strive to provide friendly, accommodating service while delivering high-quality work. Your kind words are greatly appreciated and will be shared with our team. Thank you for choosing us for your restoration needs.

From Google

Dom D

Just wanted to shout out Jackie A for her amazing service and energy! Also wanted to shout out the restoration team for their quick professional work! Highly reccomended and appreciated!

Business reply

ATI Restoration

  • October 2024

Hello Dom, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us—and we agree—Jackie is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Best wishes,

From Google

Yvonne Dolby

Justin and Tyler did a great job with the cleanup of our kitchen after a major leak caused a lot of damage. I would highly recommend them. They were courteous, on-time, and left everything very clean!

Business reply

ATI Restoration

  • October 2024

Hello Yvonne, Thank you for recognizing Justin and Tyler's hard work and professionalism! Every job is a story that matters deeply to us, and it's heartwarming to know that the ATI family made your recovery process smoother and less stressful. It's not just about the restoration; it's about bringing peace of mind to wonderful clients like you. We're thrilled ATI exceeded your expectations, especially after such a stressful event. Stay safe, and take care! With gratitude,

From Google

Darryl Toppin

Business reply

ATI Restoration

  • October 2024

Hello Darryl, Thank you for stopping by and sharing your amazing 5-star rating! Regards,

From Google

Anthony Fontana

Jackie A helped us through the entire process and was extremely helpful. The communication from the entire company was top notch and they explained every step and made the entire stressful process easy. I would highly recommend Jackie and her team for any remediation or remodel needs.

Business reply

ATI Restoration

  • October 2024

Hello Anthony, We're grateful that you took the time to share your feedback with us. Thank you for your kind words about Jackie A and our team's communication. Knowing our teams could make your process easier brings us joy! Thank you again, Anthony, have a great day! Best,

From Google

Paula K

I have had nothing but good experience dealing with ATI Restoration. They are transparent, above board, and on top of things. Jackie is the best! It's nice to have a vendor that you can count on.

Business reply

ATI Restoration

  • October 2024

Hello Paula, Thank you for your amazing review and for highlighting Jackie's outstanding contribution! To hear that ATI has earned your trust and confidence means the world to us! If there's anything we can do to further assist, let us know.

From Google

Brat Zinsmaster

Last week a serious leak was discovered in one of our guest bedrooms. We immediately contacted our homeowners insurance (USAA) and they recommended ATI. Two men arrived and began assessing the situation. They were prompt, professional, efficient, courteous, and, most importantly, extremely careful in removing sopping wet carpeting and padding without having water or a mess any place else in our home. After the carpeting and padding were removed, they began the next stage of getting all of the water out of the room. After the water was removed, fans and a humidifier were set up. The room was closed off in hazmat style. The baseboards, batten boards, and drywall all needed to be cut and removed. This particular room was closed off from the rest of the house and, therefore, all of the dust was contained in this room. They were able to continue drying. They returned to check to make certain there was no presence of water. We are definitely going to continue using ATI in the Reconstruction Phase. We highly recommend this company! ATI is A+++

Business reply

ATI Restoration

  • October 2024

Hello Brat, We are incredibly grateful for your kind words. At ATI Restoration, our team strives to provide not just expert restoration services but also comfort and support during such stressful times. Knowing that we have made a positive impact means the world to us. Thank you for choosing ATI and for the high recommendation! Remember, we're only a phone call away if you need us again! Sincerely, The ATI Family

From Google

Anthony Lara

Working with ATI for years now and it's always been a easy & seamless transitional hand off from our work in a unit to them coming in to dry us out or demo some saturated ceiling. From the techs to the front office and our Rep Jackie Anderson. They perform and take care of us more often then we'd like unfortunately. Great serve and I'd use them again on the next¹, we appreciate ya'll here in Phx.

Business reply

ATI Restoration

  • October 2024

Hello Anthony, Thank you for your continued trust in ATI and for highlighting the seamless experience and great service provided by our team. We're proud to have you as a client and grateful for your appreciation from Phoenix. And rest assured, Jackie will receive your commendations!

From Google

American Roofing

We use ATI restoration and we couldn’t be any happier. There response time and communication is on point. Jackie Andersen is our go to person and she is amazing she goes above and beyond for her clients. I would definitely refer them to anyone. Just ask for Jackie and she will take care of everything you need.

Business reply

ATI Restoration

  • October 2024

Hello American Roofing, We are incredibly grateful for your kind words! We're ecstatic to hear about your positive experience with Jackie and our team's communication and response time. Thank you for choosing ATI, and please remember that we are here for you, should you ever need our services again.

From Google

stacey Vahey

ATI is a great company. They are very responsive and detailed oriented. Jackie the rep is always quick to respond and makes sure it’s done right the first time around.

Business reply

ATI Restoration

  • October 2024

Hello Stacey, We strive to maintain our responsiveness and attention to detail in all our projects. Thank you for your kind review and for recognizing Jackie's efforts in ensuring your satisfaction! It's customers like you that make our job truly special.

From Google

Gabrielalaram S

My bathroom flooded a month ago and called ATI company, they came within 40 min, which is great! They sorted everything out. They came in, installed everything to dry all the walls and damage parts of the house, also they had to remove part of the cealing in the kitchen area due to the amount of water, and they were very Very professionals and clean, highly recommend this company. if you ever have any restoration at your house, call them!

Business reply

ATI Restoration

  • October 2024

Hello Gabrielalaram, Thank you for recommending ATI and highlighting our prompt response and professionalism in handling your restoration needs. We're glad to have been able to help! Best regards, Kristen & The ATI Restoration Crew

From Google

Jesse Johnson

I had a waterline break in my upstairs bathroom and ATI did a terrific job at getting here quickly and preventing further damage. They have been terrific to work with through the restoration process and I highly recommend them.

Business reply

ATI Restoration

  • October 2024

Hello Jesse, Thank you for sharing your positive experience and for recommending ATI. We're glad we could help with the restoration process efficiently. It’s messages like yours that truly make our day shine brighter!

From Google

Kevin Koelbel

Justin and Tyler were easy to work with and accommodated our schedule. They were professional, explained everything they were doing, very efficient, and respectful. There work was excellent

Business reply

ATI Restoration

  • October 2024

Hello Kevin, Thank you for recognizing Justin and Tyler's dedication and professionalism. We're thrilled to know their work exceeded your expectations! Take care and remember we're a call away if you need further assistance! Best regards.

From Google

Ryan Baker

Recently had a pipe leak in our apartment. Justin and Epi spent a good amount of time with us providing repair help and they were so great to work with. Them and their team are so awesome!

Business reply

ATI Restoration

  • October 2024

Hello Ryan, We're thrilled Justin and Epi were able to assist you during the repair process! Thank you for sharing your amazing highlights. If there is anything else we could do to assist, remember, we're a call away! Best wishes, Kristen & The ATI Team

From Google

Mandy Espinosa

Epifano and Justin were awesome. They very courteous, fast, and did a great job with demo and clean up! They were very knowledgeable and were able to answer all our questions! Because of Epi and Justin we decided to hire ATI Venturi to do the complete repair.

Business reply

ATI Restoration

  • October 2024

Hello Mandy, Thanks a bunch for your sweet words! We're thrilled to hear Epifano and Justin were courteous and fast during the demo phase. We look forward to assist you during the repairs phase. Remember, we're only a phone call away if you need us again! With gratitude,

From Google

rpcarbajal

Epi and Justin were so great to work with! They were so professional and did an excellent job. They did the mitigation for a leak in one of our bathrooms. We used a different company four years ago for a different bathroom, and it was a nightmare so I was nervous this time around. The experience with these two gentlemen was a complete 180 from start to finish.

Business reply

ATI Restoration

  • October 2024

Hello rpcarbajal, Thanks a bunch for your sweet words! We're so delighted to hear that you had a great experience. Knowing that we've been able to help out in your time of need is just the best feeling. And, of course, Epi add Justin will be ecstatic to hear your compliments! Here’s to you, and to more great experiences ahead! Cheers,

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About ATI Restoration

From their website, atirestoration.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We are available 24/7/365 to respond to your emergency"
Leak detection
"We use state-of-the-art technology to trace water leaks and identify moisture within structures."
Water damage
"ATI Tempe is fully prepared to address every aspect of water damage cleanup."
Mold remediation
"ATI Tempe is dedicated to providing comprehensive mold remediation services for both commercial and residential properties."
Fire damage
"ATI Tempe offers a full range of fire restoration services"
Storm damage
"Tropical Storms & Hurricanes"
Cleaning belongings
"Contents Cleaning & Restoration"
Financing
"Customer Financing"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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