Phoenix

Restoration 1

4.9 of 5

Average of 229 Google reviews

Positive and negative reviews

  • Positive 223 reviews, 97% of all reviews
  • Negative 6 reviews, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Restoration 1

  • 24/7 emergency service

Restoration 1 of Phoenix is the local Phoenix branch of the Restoration 1 franchise network. It restores homes and businesses after floods, fires and mold growth, with services that include water cleanup, mold remediation and fire restoration work such as debris removal, rebuilding and roofing, and it works with insurance carriers.

Services

  • Water damage
  • Mold remediation
  • Fire damage

They offer

  • Free estimates

From their website, restoration1.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Available 24 hours a day, 7 days a week"
Water damage
"Water Damage Restoration in Phoenix"
Mold remediation
"Mold Remediation in Phoenix"
Fire damage
"Restoration Services for Fire Damage in Phoenix"
Free estimates
"we will come out and give you a free estimate"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Regular progress updates

  2. On site within hours

  3. Reviewers say staff explain the drying and repair process step by step

  4. Calm and kind staff

  • Reviews used: 205
  • Made on October 20, 2026
How summaries are made
Call (480) 645-9113Visit website

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Michele Beyer 5 of 5

Brandy & team are AMAZING! So honest, trustworthy, and truly under promise and over deliver. You hope to NOT need their services, but if you do….CALL!

Business reply

Restoration 1

  • September 2026

We are utterly delighted to read your kind words, Michele! Brandy and the team will be so touched to hear this — being described as honest, trustworthy, and going above and beyond truly means the world to us. We hope you never need us again, but if you do, we'll always be here ready to help. Thank you so much for the wonderful recommendation!

From Google

Amanda 5 of 5

Brandy and Restoration 1 Phoenix -are a top notch company that is quick to respond to your needs! They are trustworthy, helpful and efficient with their service. Highly recommend them! 😊

Business reply

Restoration 1

  • September 2026

Thanks so much for the kind words, Amanda! We're thrilled to hear that Brandy and our team could respond quickly and provide the trustworthy, efficient service you needed. Your recommendation means the world to us! 😊

From Google

Jason Bressler 5 of 5

Brandy and the team at Restoration 1 of Phoenix provided first class service and exceeded my expectations. I highly recommend working with Brandy and the team at Restoration 1 of Phoenix.

Business reply

Restoration 1

  • September 2026

We are utterly delighted to hear about your wonderful experience, Jason! Brandy and our entire team work hard to provide first-class service, and your recommendation truly means the world to us. Thank you for trusting us with your restoration needs!

From Google

Shari Gridley 5 of 5

Excellent service done by professional guys! They were very personable with good conversation and worked well together. Cleaned up their work space and were considerate in every respect. Highly recommended!!

Business reply

Restoration 1

  • September 2026

We sincerely value your kind words and recommendation! It's wonderful to hear that our team provided excellent service while keeping things personable with good conversation. We take pride in working together seamlessly and always leaving the work space clean and tidy. Your experience means the world to us, and we're grateful you took the time to share it!

From Google

Tracey Judd 5 of 5

Brandy is a fantastic person and very knowledgeable about restoration! She is very empathetic and will do everything she can to do what's best for her customers!

Business reply

Restoration 1

  • September 2026

Thanks so much for highlighting Brandy's dedication and expertise in restoration! We're thrilled to hear she provided such empathetic and customer-focused service. Your kind words mean the world to our team!

From Google

Kathleen Ward 5 of 5

Business reply

Restoration 1

  • August 2026

Thank you for your wonderful feedback and for taking the time to leave us a 5-star rating! We truly appreciate your support and are grateful to have had the opportunity to serve you. If there's anything else we can do for you, please don't hesitate to reach out to us at (480) 645-9113.

From Google

Brittani Mendoza 5 of 5

Wyatt and Jorge Went above our expectations. Worked fast and were super friendly. Will definitely be using the company for future services.

Business reply

Restoration 1

  • June 2026

We genuinely admire your wonderful feedback, Brittani! It's fantastic to hear that Wyatt and Jorge exceeded your expectations with their fast work and friendly service. We're thrilled you had such a positive experience and look forward to serving you again for your future restoration needs!

From Google

Chanen Shipper 5 of 5

Wyatt and Jorge were amazing! Friendly, fast and they paid attention to all the details! Thank you guys!!

Business reply

Restoration 1

  • June 2026

We are thrilled to hear about your wonderful experience with Wyatt and Jorge! It's fantastic that they provided friendly, fast service while paying attention to every detail. We're proud of our team's dedication to excellence. Thank you for taking the time to share this feedback!

From Google

Vince Murphy 5 of 5

Thanks for the awesome service and work. Thanks to Brandy,Juan,Wyatt,and Jorge For a great team experience and care. Never imagined the communication between all of them and the workmanship i received. Will use again if ever needed and will help promote the company to anyone who needs their services.

Business reply

Restoration 1

  • June 2026

Thank you for sharing such wonderful feedback about your experience! We're thrilled to hear that Brandy, Juan, Wyatt, and Jorge provided you with exceptional service and care. Your praise for their communication and workmanship means the world to our team. We truly appreciate your trust in us and look forward to serving you again if needed. Thank you for being willing to recommend our services!

From Google

Aj Demaree 5 of 5

Justin, Jake, Eddie, Brandy, and Jorge were all extremely professional and did a fantastic job.

From Google

Roxy Kinsinger 5 of 5

Restoration 1 has been such a joy to work with! We had a sudden leak of our dishwasher in our kitchen and this team handled it quickly and effectively. Brandi was very kind, knowledgeable, and helped get the restoration team out as soon as possible. Jorge managed the project perfectly with effective scheduling, prompt and frequent communication with me and professional communication with the insurance company. I was thankful that Juan and Justin could come out that day to get the process started. Jake, along with Justin and Eddy, performed the main duties of the restoration. Jake and his team were very professional, they worked quickly and were really respectful of the fact that our kids are here at home while they performed the job, as we homeschool our children. Everyone on the team was very easy to talk to, explained things well and helped me make the informed decisions. I would definitely recommend the Restoration 1 team to another homeowner because they made a tough situation much easier for me to navigate.

From Google

Susan Mansfield 5 of 5

Jake, Justin and Jorge were great to work with. We would call them again if we needed them. We worked mostly with Jake. So nice and helpful.

From Google

Charlyne Crooke 5 of 5

Jorge, victor, Brandy, Kayleigh have been phenomenal in working with my claim. Very responsive and considerate.

From Google

Mary McFarland 5 of 5

Juan, Eddie, and Justin did an excellent job removing water and damaged material. Would recommend them.

Business reply

Restoration 1

  • February 2026

Thank you, Mary for such a wonderful review!

From Google

Karen York 5 of 5

The Restoration 1men came and did a fantastic job taking care of the water damage and drying the area out. I would give them 5 stars. Thank you

Business reply

Restoration 1

  • January 2026

Thank you Karen! Your feedback is appreciated.

From Google

Paige Adams 5 of 5

Jake, Eddie, Justin Brandy and Jorge were absolutely phenomenal. Their communication is top tier, as well as their wonderful attitudes. We knew we were in good hands, and they did everything they could to make the experience as stress free as possible. Brandy was also very kind, and even was able to get us in contact with a moving company to help with storing furniture for the time being. She and the rest of the team definitely saved us a headache and a half. If you ever have water, fire or mold damage I would definitely recommend these guys!

Business reply

Restoration 1

  • January 2026

Thank you Paige, for your positive feedback!

From Google

Jackie 5 of 5

We had a leak in one of our kitchen walls and Restoration One came out the same day we discovered the leak. Brandy explained how the whole demo and dry out process works. She put us in contact with our team (Jorge, Jake, Eddy, and Justin). The team came out the next day and began work. Jorge and Jake kept in constant contact to make sure things were moving a long. The entire process was extremely seamless. We are very thankful for Restoration One and their amazing service!

Business reply

Restoration 1

  • January 2026

We are happy to hear you had good experience, Jackie!

From Google

Adriana Micciulla 5 of 5

First, a shout out to Kyle of Kay's Plumbing who highly recommended Restoration 1. Wonderful experience thanks to Brandy, Jorge, Jake and Eddie. Knowledgeable, professional and personable. I was very impressed with their dependability and work ethic! I would definitely recommend them. Carry on guys! Adriana Scottsdale

Business reply

Restoration 1

  • December 2025

Thank you for your review, Adriana!

From Google

Colleen Johns 5 of 5

Jake, Eddy and Brandy made our water damage disaster so much easier to deal with. They were professional and very accessible. Their knowledge of the process and daily guidance that was provided was outstanding! Highly recommend this team!

Business reply

Restoration 1

  • December 2025

We are overjoyed to hear that Jake, Eddy and Brandy made your water damage situation so much easier to handle!

From Google

Steve Edwards 5 of 5

Couldn't have asked for a better crew. Very polite, professional, and prompt. Thank you Jorge, Jake, Justin & Eddy for all your hard work, and professionalism with my home. Would I suggest them to others. YES 💯

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Restoration 1

From their website, restoration1.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Available 24 hours a day, 7 days a week"
Water damage
"Water Damage Restoration in Phoenix"
Mold remediation
"Mold Remediation in Phoenix"
Fire damage
"Restoration Services for Fire Damage in Phoenix"
Free estimates
"we will come out and give you a free estimate"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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