4.8 of 5
Average of 224 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Plomero en Phoenix is a plumbing company based in the Phoenix area that serves Anthem, Peoria, Glendale, Avondale and nearby Arizona communities. Its technicians handle water heaters, including tankless units, drain cleaning, sewer line replacement, trenchless sewer repair, gas line installation, slab leaks and water softeners, and it presents its services mainly in Spanish.
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From their website, miplomeroenphoenix
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AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Explain each step and options
Techs arrive on time
Same or next day response
Fair prices
Higher prices than competitors
Missed visits or days-long waits
Not checked by FairPipes yet
We do not have license records for Arizona yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Adrien Chicoine
Business reply
Plomero en Phoenix
Thank you so much Adrian, for the 5 stars! We really appreciate you taking the time to rate us. It was a pleasure helping you, and we’re always here whenever you need us! We look forward to serving you again!
From Google
Dust Kapetanovic
They need to train staff to be considerate of other neighbors. Loud
Business reply
Plomero en Phoenix
Hi, we’re sorry to hear about your experience. We take being respectful of our neighbors and the communities we serve seriously. We’re not able to identify the situation based on this review, but we’d be happy to look into it. Please feel free to reach out to us directly. Thank you!
From Google
Carlos Bonifacio
Great service. Compensates the price. Work is done professionally and clean.
Business reply
Plomero en Phoenix
Thank you Carlos for the kind words! We’re so glad you were happy with the service. We always do our best to make sure the job is done right and leave everything clean when we’re finished. We really appreciate you choosing us!
From Google
Tonya
Rude staff
Business reply
Plomero en Phoenix
Hi Tonya, we’re sorry to hear that you had a negative experience. We take feedback like this seriously and would appreciate the opportunity to look into what happened. However, we’re unable to locate a customer or service record under this name. Please feel free to contact us directly with a little more information about your interaction so we can better understand the situation and address any concerns. Thank you.
From Google
Musa Ninfa
Hi, my name is Alma Isela, and I highly recommend this plumber in Phoenix. The service was fantastic! We were very satisfied with his work and his explanations for every repair he made to our water heater. Thank you so much for your professional service and for explaining the pros and cons to us when we asked questions. We will keep your information for future plumbing needs. Call us, you won't regret it! 👍🏻
Business reply
Plomero en Phoenix
Thank you so much, Alma, for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you were satisfied with our work. It's very important to us that our customers understand the available options and feel confident with every repair we perform. Thank you for trusting Plumber in Phoenix and for recommending us. We would be happy to assist you again with any plumbing needs you may have in the future.
From Google
Jackie Runyon
We have had to have a lot of what we think is major plumbing done in our homes this past month. We were referred to Plomero by a mutual friend and Armando and his team have been very good at showing and walking us through the processes. Armando has been very patient and up front with all the work that has had to be done and we appreciate that customer service. So hard to come by in todays world. They are a 1 stop company and are very clean and capable of putting back what has to be torn up to repair the job. Tile on the floor, brick on the house, paint and yard. No having to hire other contractors, they do it all. We are extremely happy with Plomero and definitely suggest you contact them for any and all of your plumbing needs/wants. Thank you for being a professional that cares about their customers.
Business reply
Plomero en Phoenix
Thank you so much Jackie for the amazing review and for trusting us with your home. We know these kinds of plumbing repairs can be stressful, so we’re really happy to hear that Armando and the team were able to make the process easier for you. We’re very grateful for your recommendation and for allowing us the opportunity to help with your home. Thank you again for your support customers like you are the reason we love what we do!
From Google
Dan Solmes
I am a repeat customer starting 5-6 years ago. This reviews two visits. First visit was to install a new water valve for a refrigerator. Armando and another tech responded the morning after I called, removed the old refrigerator replaced the valve, wiped down the cabinet walls and thoroughly cleaned the floor. Appliance delivery guys had it really easy that afternoon. Second visit was to replace a leaking water heater. Sent a photo of the water heater label at 5 p.m. Two minutes later Armando responded and said he would be here with a replacement water heater the next day and he would call the manufacturer about a warranty replacement since the manufacture date was a little over 5 years ago and the warranty on the tank is six years. The warranty was honored and Armando made an hour round trip to pick up the replacement. Guessing this extra effort saved me around $1k. Work was very detailed and the garage was left spotless. Plomero en Phoenix will always be my plumbing company.
Business reply
Plomero en Phoenix
Thank you so much Dan for your continued trust over the past 5 - 6 years. It truly means a lot to us. We really appreciate you taking the time to share your experience from both visits. We're glad we could help make the refrigerator installation smooth and leave everything clean and ready for your delivery team. And with the water heater, we're happy Armando was able to assist quickly and help with the warranty process. We always try to look for every possible way to save our customers money when we can. Thank you again for your loyalty and kind words. Knowing that you consider Plomero en Phoenix your go to plumbing company means everything to us. We're always here whenever you need us.
From Google
Danelle Vogel
Great to work with… fast, professional, friendly and quality work. Trust these guys to get things done and do it the right way. Super reliable too. Explains everything so I understand what needs to be done and why. Great communication too! Have had a couple of major repairs (older home) and plan to have them come back out to help with a bathroom remodel later this year. Love supporting local companies that do great work and take care of their customers. After my sewer line replacement i swear my yard looked better than it did before they dug it up!
Business reply
Plomero en Phoenix
Thank you so much Danielle for your kind words and for trusting our team with your home repairs! We truly appreciate you taking the time to share your experience. We're very happy to hear that you found our team fast, professional, and friendly, and that the explanations helped you feel confident about the work being done. Clear communication and quality workmanship are very important to us, especially when working on older homes and major repairs. It means a lot to us that you support local companies like ours, and we're especially glad to hear that your yard looked great after the sewer line replacement—that’s always something we take pride in! We look forward to working with you again on your bathroom remodel later this year. Thank you again for your continued trust and support!
From Google
Genesis Torres
I scheduled an appointment a week ago after seeing their TV ad. We booked for March 25 between 12–4 PM. At 3:32 PM, March 25, they called to say they couldn’t make it due to a “situation.” I had already canceled other appointments to be home during that window, so it was a complete waste of time. They rescheduled us for the next day, March 26, between 7 AM–12 PM, saying we would be a “priority.” Again, I had to cancel morning errands and appointments to wait for them. By 11:03 AM, we still hadn’t heard anything, so I called for an update but there had been zero communication from their end. I was then told the technician’s car had broken down and they were transferring equipment to another vehicle. Mind you, I was the one that reached out asking when the plumber will be arriving, they put no effort in communicating with me before hand. Being told we would be the first appointment of the day, that wasn’t the case. After we reached out, they said they wouldn’t arrive until 12:30 PM and offered only $50 off a future service. 5 hours of waiting just for them to tell us the plumber will arrive AFTER the time frame. This level of service and communication is unprofessional. I don’t understand why they couldn’t send another technician, it felt like they only had one person available. They also failed to communicate delays or cancellations until the last minute, TWICE in a row. I rarely leave negative reviews, but I cannot recommend this company. They were unprofessional, unreliable, and showed no respect for our time. They apologize but do it again next appointment.
Business reply
Plomero en Phoenix
Hi Genesis, I really appreciate you taking the time to write this, and you’re absolutely right. We dropped the ball here, more than once, and I’m sorry for the frustration and inconvenience we caused you. You trusted us with your time, rearranged your schedule twice, and we failed to show up and communicate the way we should have. That’s on us. Even when things go wrong on our end, like a vehicle issue, that should never turn into silence or last-minute updates for you. There’s no excuse for the lack of communication, and I understand why it felt like we didn’t respect your time. That’s not how we run our business, but in your case, that’s exactly what happened. If you’re willing to give us another chance, I would like to personally step in and handle this for you to ensure everything goes smoothly and on time. If not, I completely understand your decision, and I still appreciate you bringing this to our attention. This is something we are taking seriously and addressing with our team so it doesn’t happen again. I’ll be giving you a call shortly to personally follow up. If it’s easier, you can also reach me directly at 602-730-4663. – Armando Operations Manager
From Google
Rosy B
Excellent service 10/10
Business reply
Plomero en Phoenix
Thank you so much, Rosy! Thank you for your review and comments. We're so glad to hear you were happy with our service. Providing the best service is very important to us. We're here to help whenever you need us! Thank you for choosing Plumber in Phoenix!
From Google
Andrew
Today was a fun one. I mean what’s the worst thing that could happen when you let your son change out the shower faucet, right💁♂️. Learned the hard way i should have just made a call first. Thank God for Armando If you have any plumbing issues dont be like us give him a call. He does great work, has awesome customer communication, and is very reliable. I highly recommend. 10/10
Business reply
Plomero en Phoenix
Thank you so much Andrew for your kind words and for taking the time to share your experience! 🌟 We truly believe in going above and beyond for every customer, and it means a lot to know that came through during your service with Armando. Your recommendation is the greatest compliment we can receive. We’re grateful for your trust and look forward to helping you again whenever you need us!
From Google
Julie Saavedra
I was very blessed to have the most Awesome plumber on your team today. Not only did he have great customer service but he really went out of his way to help me get fair prices. He found the leak and demonstrated excellent professionalism when performing this job. It was crazy! He also gave me solid advice to get my bathroom sink working again. That thing has been blocked for years. Great job! Plomero knows how to hire and train there people GOOD! They run a great business. I want to follow in there footsteps! I love them!
Business reply
Plomero en Phoenix
Thank you so much for your amazing review! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our technician Armando provided not only excellent service but also honest pricing, helpful advice, and the level of professionalism we strive for on every visit. We’re especially happy to know we were able to locate the leak and help get your bathroom sink working again after so long — that’s a big win! Your kind words about our team, training, and business mean the world to us, and we’ll be sure to share your feedback with everyone. Thank you again for your trust and support. If you ever need anything in the future, we’re always here to help!
From Google
Guillermo Ayala
Excellent, responsible, and quick service. The plumbers were very friendly; I'm very satisfied with their service. Thank you.
Business reply
Plomero en Phoenix
Thank you so much, Guillermo, for taking the time to share your experience! We're glad to hear you received responsible, fast, and friendly service. Your satisfaction is very important to us. We're at your service for any other needs you may have. Thank you for choosing Plumber in Phoenix!
From Google
Roman Jr Andrade
Business reply
Plomero en Phoenix
Thank you, Roman, for your 5 stars! We greatly appreciate your feedback and that you were satisfied with our service. We are grateful for your trust in us, and if you need anything else, please don't hesitate to call us again. Thank you for choosing Plumber in Phoenix!
From Google
PepeV3 Renteria
Business reply
Plomero en Phoenix
Thank you, Jose, for your 5 stars! We greatly appreciate your trust in us. If you need anything else, please don't hesitate to call us again. Thank you for choosing Plumber in Phoenix!
From Google
Kevin Barnes
Armando knows what he is doing. He keeps the work areas clean and organized. I will definitely use them again
Business reply
Plomero en Phoenix
Thank you, Kevin, for your kind review! We’re glad to hear Armando provided knowledgeable service and kept everything clean and organized. We truly appreciate your trust and look forward to working with you again. Don’t hesitate to call us again. Thank you for choosing Plomero en Phoenix!
From Google
carlos zuniga
Outstanding work. Very professional and informative. Definitely recommend.
Business reply
Plomero en Phoenix
Thank you so much Carlos for your kind review! We’re happy to hear you had a great experience and truly appreciate your recommendation. Thank you for choosing Plomero en Phoenix!
From Google
Adria lee Rivera
Mr. Armando was very kind and clearly explained what needed to be done.
Business reply
Plomero en Phoenix
Hi Adria, thank you so much for your review! We appreciate you trusting us to help you with your plumbing problem and how Armando guided you through this project from the beginning. Thank you so much for choosing Plumber in Phoenix!
From Google
Gerardo Rodas
Very excellent work and very professional and friendly workers. Yes I recommend it and payment facilities very well explained everything I occupy. gracias
Business reply
Plomero en Phoenix
Good morning Gerardo, Thank you for your time and review our job, We are glad to help you with your plumbing issues, We are at your service.
From Google
Charlotte Yelek
Armando and his assistant were very professional and diligent in completing the job.they explained all the steps and left the job site looking great. I would recommend this firm to everyone.
Business reply
Plomero en Phoenix
Thank you so much Charlotte for your wonderful review! We’re very glad to hear that Armando and our team provided professional and thorough service, and that you were happy with the results. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Thank you for choosing Plomero en Phoenix!
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From Google
Business reply
Plomero en Phoenix
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