4.5 of 5
Average of 93 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Smith Plumbing & Heating / Kitchen & Bath is a family-owned business serving the Port Jervis area since 1955. Its team handles kitchen and bathroom remodeling, plumbing, and HVAC projects, with in-house carpenters and plumbers supporting work from design through completion.
From their website, smithplumbingandheating
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise careful, high-quality workmanship
Professional and courteous
Prompt, responsive service
Reviewers praise communication and helpful guidance
Reviewers report charges far above expectations or competing quotes
Reviewers report missed visits, rescheduling, and delayed callbacks
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, smithplumbingandheating.com
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Matt Doty
Great price Debbie, Desiree, and Tom did a wonderful job renovating our kitchen and two bathrooms. We feel like we have a completely different home. Very hands on, great eye for design, and extremely detail oriented and reliable. Services Home renovations, Shower installation, Tile work replacement, Toilet installation, Plumbing fixture installation, Faucet installation, Shower repair, Service not listed
From Google
Tim OBrien
From Google
Carole Rogers
Great price | $2,000+ We were thrilled with our new kitchen by SMITH PLUMBING HEATING KITCHEN AND BATH. The entire renovation process was smooth from start to finish. The team was professional, reliable and paid great attention to detail. The quality of the workmanship exceeded our expectations and the finished kitchen is both beautiful and functional. We highly recommend them to anyone looking for a quality kitchen renovation. Thank you SMITH for an amazing job! Services Garbage disposal installation
From Google
L D Strain
Reasonable price | $800–900 Holy knowledgable service staff!!!! Pricing is totally reasonable for excellent quality service instead of the wannabees I’ve had others here charging me $600 to achieve absolutely NOTHING. Chris refuses to do bandaid service. He’s a total PRO and the kind of guy that would take it personally if he couldn’t find and resolve the ROOT CAUSE. My 40 year old HVAC is now clean INSIDE & out and running like new! Cathy in the office is extremely pleasant to work with also. These folks have me for life!!! UPDATE: 2 heatwaves later my 40yr old AC is acting like it’s brand new! Services HVAC system repair
From Google
Christine Gutzeit
Smith Plumbing, Tom and staff were execellent, start to finish, with our well project. Great communication and coordination with hands-on follow-up. If you're looking for quality and traditional customer service for your project, go with Smith Plumbing!
From Google
Pamela Rogers
Reasonable price We could not be happier with the kitchen renovation. From the initial design to the final details, the entire team was thoughtful, professional, and incredibly talented. They listened carefully to what we wanted and created a space that is not only beautiful but also wonderfully functional. Our kitchen has truly become the heart of our home. Thank you for such a fabulous job! Services Home renovations
From Google
Kathy Tonkonogy
very professional and quality job
From Google
Kunwar Nagpal
Services HVAC system repair
From Google
Susan
Great price | $1,000+ We could not be happier with the bathroom renovation done by Smith Plumbing! From start to finish, our dealings with this group were reliable. The owners gave us solid advice and guidance that helped us make important decisions, that would have been daunting without them. The men who completed the work, Bill and Joe, were not only extremely attentive to details, but they were also a pleasure to have in our home. We recommend Smith Plumbing without reservation and will always be grateful to them for restoring our faith that there is still a company that does what it says it is going to do, with the highest level of excellence. Services Home renovations
Business reply
Smith Plumbing & Heating/kitchen & Bath
Hi Susan, Thank you for your review and your business! We're thrilled to hear how happy you are with your bathroom project. Thank you again!
From Google
Thomas Scott
Very good to work with. Services Home renovations
From Google
Cheryl Mattera
What a great job by Smith Plumbing! We are so pleased with our new master bath shower renovation. From start to finish everything was handled in an extremely professional manner. Can't say enough about the meticulous job done by all the workers. They treated our home with great respect and the overall job came out beautiful. We will definitely use Smith Plumbing again!!! Thank you for a job well done!
Business reply
Smith Plumbing & Heating/kitchen & Bath
Hi Cheryl, Thank you for your review and your kind words! We're so happy you love your shower renovation.
From Google
5z…
Prompt clean professional
From Google
Terri Dale Costantino
Have had the pleasure of meeting the owners, Debbie & Tom Smith, in & out of their business. A lovely couple who want to make sure you are happy with the services they supply!! Not only are they respectful but very in tune to their customer needs. Their product speaks for itself. Highly recommend 👌
From Google
Jen O
Picked a local plumber online based on reviews. Most places dont like small jobs but they had no issue with a little punch list of items. Communicated when they would come, gave an approximate quote, and they wound up charging less. They made a new lifetime customer!!
From Google
Harry Norum
They did an absolute wonderful job on our main bathroom! Couldn’t be happier. We will be having Smith Kitchen and Bath do our other bathroom next year! Flawless job! They are the best around!
From Google
Winthrop Smith
I needed a local plumber who could check the hookups for a new washer and dryer. One call. ASAP service.
From Google
Robert Dufour
Work was good. They listened to what we wanted. Walked us through the process and made sure we were completely satisfied before they were done. Great people to work with.
From Google
Frank W
I just bought a house in Port Jervis this past winter and used Smith Plumbing a few times. I can honestly say they are excellent and technicians are very experienced. Overall, friendly and professional. Having a trustworthy service company is vital and I'm thankful for their services.
From Google
Christopher Scholz
Debbie Valentine and her crew have done a terrific job renovating our kitchen.
From Google
Matt Heffran
A+! guys got here fast, were friendly and knowledgeable, did the job well and fast, service was outstanding and a good price too! thanks guys!
Business reply
Smith Plumbing & Heating/kitchen & Bath
Hi Matt, Thank you for your review! We appreciate your kind words and your business.
Showing 20 of 93 reviews
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From Google
Business reply
Smith Plumbing & Heating/kitchen & Bath
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