Narrowsburg

Roto-Rooter Plumbing & Water Cleanup

4.5 of 5

Average of 135 Google reviews

Positive and negative reviews

  • Positive 118 reviews, 88% of all reviews
  • Negative 14 reviews, 10% of all reviews
  • Not counted 3 reviews, 2% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (845) 867-2677Visit website
Book online

Booking page on rotorooter.com

Book online

Booking page on rotorooter.com

AI summary of their website

About Roto-Rooter Plumbing & Water Cleanup

  • 24/7 emergency service

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Plumbing fixtures
  • Commercial plumbing
  • Water damage

They offer

  • Free estimates
  • Financing
  • Upfront pricing

From their website, rotorooter.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Roto-Rooter operates 24 hours a day, 7 days a week, 365 days a year in Narrowsburg."
Drain cleaning
"Powerful drain cleaning to clear clogs and restore flow"
Sewer lines
"Sewer line inspection and clearing"
Water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
Tankless water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
Leak detection
"Leak detection and repair throughout the plumbing system"
Plumbing fixtures
"Toilet, faucet, and fixture repairs"
Commercial plumbing
"Plumbing and Drains - Repairs, inspections, and drain clearing for residential and commercial properties"
Water damage
"Our teams are equipped with state-of-the-art water extraction and cleanup equipment."
Free estimates
"Free Estimates & No Extra Charge for Nights & Weekends"
Financing
"We have partnered with Synchrony Bank to offer financing options to make your plumbing repair expenses as convenient and stress-free as possible."
Upfront pricing
"This video explains the service process and highlights how we provide a seamless experience through timely communication, professional technicians, and upfront pricing."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professionalism and knowledge

  2. Resolved plumbing problems

  3. Fair or reasonable pricing

  4. Prompt or same day service

What reviewers dislike

  1. Prices they consider high

  2. Recurring or unresolved problems

  • Written reviews used: 129
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, rotorooter.com, and Google

Call (845) 867-2677Visit website
Book online

Booking page on rotorooter.com

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours
E-mail
E-mail Roto-Rooter Plumbing & Water Cleanup

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Stephen Rappa 5 of 5

New Great price | $200–400 Joseph 246 was very professional and knowledgeable in taking care of the problem. He showed up well before I expected him and didn't have to wait. He took care of the job in a very short period of time. I'd give him a 10 star review. He went above and beyond. Thanks again. - Nancy R. Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Stephen! We're glad to hear about your positive experience with Joseph. His professionalism and dedication truly make a difference. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Lauren Douglas 5 of 5

New Did a great job at cleaning up a huge mess. Kimarley and Tevan were really professional and informative throughout the whole process.

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Lauren! We're glad to hear that Kimarley and Tevan provided professional and informative service while cleaning up. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Mike Litterello 5 of 5

New Not sure | $600–800 Kevin was great to work with and professional. Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Mike! We're glad to hear you had a great experience working with Kevin. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Chris Stabile 5 of 5

New Thank-You Roto-Rooter!!! Your Team Is Excellent, Professional, & Above ALL: People; People!!! My Experience With Your Company Is Second To None!!! From Your Mold Assessment Lady; Arielle To Your Open Area For Evaluation; Steve & Angel, To Richard The Plumber: Your Team Is GREAT!!!!!!!!! Have a Blessed Pursuit In ALL Your Work. Thank-You Again!!! You Are VERY Appreciated. Godspeed. Amen.

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Chris! We're grateful for your kind words and thrilled to hear about your positive experience with our team, including Arielle, Steve, Angel, and Richard. Your appreciation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Esther Chen 5 of 5

New Reasonable price | $800–1,000 All business. Done well and very promptly!!! Highly recommend. Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Esther! We appreciate your kind words and are glad to hear you had a prompt and professional experience. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Larry Clark 5 of 5

New Not sure | $400–600 Nice Fellows they did an awesome job! With the work and cleanup and they arrived sooner than we expected which was great! Thank you! The Clarks Services Plumbing pipe repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Larry! We appreciate your kind words and are glad to hear that the team did an awesome job and arrived earlier than expected. Your support means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Ann Rajewski 5 of 5

New Reasonable price | $1,400–1,600 Provided same day service. I had a clogged kitchen drain, and some patched old piping below the sink . The tech, Kevin, had everything available to clean out the clog, and replace what needed to be done. I’m very happy with the service provided. Services Drain cleaning, Plumbing pipe repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Ann! We're glad to hear that Kevin was able to assist you promptly and that you’re happy with the service provided. Your satisfaction is important to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Charles Goyette 5 of 5

New Jose and Enersto arrived on time, they were knowledgeable and capable. So happy I went with your company. Thank you! Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Charles! We're glad to hear that Jose and Ernesto provided you with excellent service. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Michael F 5 of 5

New I had a clogged main drain pipe. I called Roto-Rooter. They were there at my house within the hour. The service Tech Mamadou, was very respectful of my house, and myself. He was very professional snaked out the drain down to the main sewer line and cleared the stoppage. Everything was tested and was flowing perfectly would recommend.

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Michael, for your kind words! We're glad to hear Mamadou provided you with professional and respectful service. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Allison Mayor 5 of 5

Not sure | $600–800 If you have a plumbing need fast this is the place. Fast turnaround time. Great customer service. Miguel my plumber explained everything that was going on was friendly and professional Services Plumbing leak detection, Plumbing pipe repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Allison! We're glad to hear you had a great experience with our fast service and Miguel's professionalism. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Kimatron Automaton 5 of 5

Not sure | $1,000–1,200 Mamadou is an excellent professional who was thorough and determined to find the issue to my emergency. I could not have asked for a better person to show up to my door. Services Plumbing leak detection

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Kimatron! We're so glad to hear that Mamadou made a positive impact during your emergency. Your feedback is truly appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Michael DeCesare 5 of 5

Reasonable price | $600–800 Awesome work. The job was big. They did excellent work. Cleaned up very nicely as well. Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Michael! We appreciate your feedback and are glad to hear that you were satisfied with the excellent work and cleanup. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

John Maleri 5 of 5

Reasonable price | $600–800 The plumber who came to the house was did a professional job and took the time to explain the issue in detail. Services Drain cleaning

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, John! We're glad to hear that our plumber provided a professional service and took the time to explain everything to you. Your feedback is much appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Nancy Rivera 5 of 5

Reasonable price | $800–1,000 I recently hired and highly recommend Mamadou D. from Roto Rooter for a plumbing toilet issue, and I couldn't be happier. He showed exceptional care in his work, going out of his way to purchase a part that needed replacement. His attention to detail and commitment to quality were above and beyond outstanding. I highly recommend Roto Rooter for anyone looking for qualified plumbers who truly care about their work. Services Toilet repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Nancy! We're so glad to hear that Mamadou provided you with exceptional service and went the extra mile for your plumbing needs. Your recommendation means a lot to us, and we appreciate you choosing Roto Rooter! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Dr Karen A Williams 5 of 5

Reasonable price | $400–600 Mamadou was exceptionally professional, courteous, and prompt. He quickly diagnosed the issue, explained the solution clearly, and got everything working perfectly without any mess left behind. On top of the fantastic service, the pricing was very reasonable and fair. I highly recommend Mamadou to anyone looking for reliable, top-tier plumbing work! Services Plumbing pipe repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Dr, for your wonderful feedback! We're glad to hear that Mamadou provided you with exceptional service and a clear solution. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Stephen Sumnick 3 of 5

Overpriced | $600–800 The service technician was very friendly and polite. They were unable to remove the root in the sewer line. The line remains clogged. Services Sewer repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you for your feedback, Stephen. We're glad to hear that the technician was friendly and polite, but we're sorry to learn that the issue with the sewer line remains unresolved. Please send an email to Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to improve your experience.

From Google

Stella Furleiter 5 of 5

We had a pretty major plumbing issue and Roto-Rooter was able to send a technician out the same day, which we really appreciated. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took his time looking into the problem and explained everything to us clearly, including what was causing the issue and what needed to be done to fix it. What I appreciated most was that he never made us feel rushed. He was very thorough, answered all of our questions, and made sure we understood what was going on throughout the entire process. He was also very nice and respectful, which makes a huge difference when you’re already stressed out dealing with a major plumbing problem. Most importantly, he was able to fix the issue and get everything back up and running properly. We were extremely relieved and very happy with the service we received. Having someone come out the same day, take the time to properly diagnose the problem, and actually resolve it was a great experience. I would absolutely recommend Roto-Rooter based on the service we received.

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Stella, for your wonderful feedback! We're glad to hear that our technician provided you with thorough and respectful service, and that he was able to resolve your plumbing issue efficiently. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Jonathon Kabonick 1 of 5

They are not in narrowsburg. Tech said he would have to drive 2.5 hrs to get to me. Also 700 to unclog a drain is insanity. We need more people with their own business so people can make more money doing the job and big corporations arnt charging over 500 per hour on a job.

Business reply

Roto-Rooter Plumbing & Water Cleanup

I understand your frustration regarding the distance and cost of service, Jonathon. Your feedback is important to us, and we strive to improve our services. Please send an email to Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to enhance your experience. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

Lorie Nicholas 5 of 5

I had a problem that had been done with my last plumbing job. I explained my concerns and the issue to Frank the Production Manager. He was patient in hearing my concerns and informed me that he would get one of his professional field specialist on the job. Elvis came out, assessed the job, reported back to the Manager then got to work. Elvis represented as professional in handling the job. Thank you Frank for being a Manager of your word and getting my problem resolved.

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Lorie! We appreciate your feedback and are glad to hear that Frank and Elvis provided you with the support you needed. Your satisfaction is important to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

From Google

sean simmons 5 of 5

Great price | $400–600 Brang came in and gave me a quote for all my issues. He was very friendly and professional. He also gave me time limit and finished before the time he quoted. Very happy with everythin Services Toilet repair

Business reply

Roto-Rooter Plumbing & Water Cleanup

Thank you, Sean! We appreciate your kind words about Brang's friendly and professional service. It's great to hear that everything was completed ahead of schedule. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Roto-Rooter Plumbing & Water Cleanup

From their website, rotorooter.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"Roto-Rooter operates 24 hours a day, 7 days a week, 365 days a year in Narrowsburg."
Drain cleaning
"Powerful drain cleaning to clear clogs and restore flow"
Sewer lines
"Sewer line inspection and clearing"
Water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
Tankless water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
Leak detection
"Leak detection and repair throughout the plumbing system"
Plumbing fixtures
"Toilet, faucet, and fixture repairs"
Commercial plumbing
"Plumbing and Drains - Repairs, inspections, and drain clearing for residential and commercial properties"
Water damage
"Our teams are equipped with state-of-the-art water extraction and cleanup equipment."
Free estimates
"Free Estimates & No Extra Charge for Nights & Weekends"
Financing
"We have partnered with Synchrony Bank to offer financing options to make your plumbing repair expenses as convenient and stress-free as possible."
Upfront pricing
"This video explains the service process and highlights how we provide a seamless experience through timely communication, professional technicians, and upfront pricing."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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