Carmel

SERVPRO of Putnam County

4.9 of 5

Average of 152 Google reviews

Positive and negative reviews

  • Positive 147 reviews, 97% of all reviews
  • Negative 5 reviews, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of Putnam County

  • 24/7 emergency service

Services

  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

From their website, servproputnamcounty.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Putnam County is available anytime you need help, 24 hours a day, including weekends and holidays."
Water damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Mold remediation
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Fire damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Storm damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional service

  2. Reviewers praise quick response and timely service

  3. Reviewers praise thorough, high quality cleanup and restoration

  4. Reviewers praise courteous, friendly, and caring treatment

  • Written reviews used: 146
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (845) 228-1090Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Victoria Venditto 5 of 5

New Reasonable price Professional, prompt, and thorough. I had my whole house deep cleaned to spotless perfection to prepare for selling. Entire staff was incredibly responsive, flexible, and friendly. They were respectful of my home and worked efficiently to get all the work done, including ladder work to get to the high ceiling ledges and hard-to-reach areas. Everything was properly cleaned from top to bottom, and it looks like a whole new house now. Very happy with this service and with the people I worked with to arrange and schedule. Thank you so much! Services Service not listed Response time 0–1 hr

Business reply

SERVPRO of Putnam County

Thank you for the wonderful review, Victoria. A whole-house deep cleaning is all about the details, especially when preparing a home to sell. We’re glad our team could tackle everything from everyday areas to high ledges and hard-to-reach spaces, leaving your home looking fresh and ready for its next chapter. We appreciate you trusting SERVPRO of Putnam County with your home.

From Google

Dan Campbell 5 of 5

Great price We used SERVEPRO of Putnam County to clean the basement of our home in Bedford Hills before putting it on the market. My family and I lived in the house for 24 years, and the basement had become our main storage area. It took us a couple of weeks to sort through everything, throwing away or hauling the majority to the town dump. While the finished half of the basement was fine, the unfinished side was a mess and would not have shown well to prospective buyers. My wife contacted Stephanie Bellofatto, Director of Commercial and Residential Accounts for the company to inspect the basement and provide an estimate. Stephanie was extremely knowledgeable and professional. She let us know exactly what the job entailed and when everything was going to be done. Her follow up was great! I highly recommend SERVEPRO of Putnam County. The team is honest, hardworking, great to deal with, and very good at what they do. Services Service not listed

Business reply

SERVPRO of Putnam County

Thanks a lot, Dan! We appreciate your kind words and are glad our team was able to assist you with your basement project. It’s great to know that you found our services knowledgeable and professional. Your recommendation means a lot to us!

From Google

Arthur Cerrati 5 of 5

Reasonable price When a condensate line in our attic cracked, it caused extensive water damage throughout our home. What started in the attic ruined insulation, damaged the ceiling and walls of our second-floor office, destroyed carpeting, affected furniture and electronics, damaged hardwood flooring in our master bedroom closet, and even leaked into our kitchen below. I contacted Stephanie, and from that moment forward, her team was exceptional. Over the course of a week, multiple crews worked diligently to mitigate the damage. They carefully moved furniture, protected our ceramic tile, hardwood stairs, and hallway floors, removed damaged sheetrock and carpeting, and set up dehumidifiers and air movers throughout the affected areas. Every step of the process was handled with professionalism and care. What impressed me most was their attention to detail and commitment to doing the job correctly. They didn't simply dry what was visible and move on. They returned regularly to monitor moisture levels and, when their equipment indicated that the hardwood flooring in our closet was not drying properly, they immediately took action. They carefully packed our clothing into garment boxes, removed the affected flooring, and continued the drying process to ensure no hidden moisture remained. Their communication was outstanding. They always called before arriving, explained exactly what they would be doing, kept us informed of next steps, documented everything thoroughly, and worked directly with our insurance adjuster by providing photographs and damage reports. Having experienced water damage in a previous home, I've unfortunately seen how these situations can be mishandled. This experience was the complete opposite. Every employee we encountered was professional, courteous, knowledgeable, and genuinely concerned about helping us through a difficult situation. Having major water damage in your home is like needing surgery—you never want to be in that position, but when you are, you're grateful for skilled professionals who know exactly what they're doing. Having the right people helping you through it can make all the difference. Stephanie and her team turned an unpleasant situation into a remarkably smooth and reassuring experience. I would recommend them without hesitation to anyone facing water damage or needing remediation services. Services Flood restoration, Flood cleanup, Mold mitigation, Water damage-related cleanup & repair, Mold remediation

Business reply

SERVPRO of Putnam County

Hi Arthur. Thank you so much for the high praise and your recommendation! A cracked condensate line in an attic can cause devastating tracking damage across multiple floors, affecting everything from insulation and ceilings to your office and kitchen. We are glad our teams could provide the meticulous care needed—not just drying what was visible, but using advanced moisture monitoring to protect your closet's hardwood flooring and safely pack your belongings. Knowing we turned a stressful situation into a smooth experience means everything to us! We appreciate the excellent review; I will pass your kind words along.

From Google

Poonam Gupta 5 of 5

The entire Servpro team is stellar from Stephanie who coordinated over a weekend to Scott who came first thing to inspect to Holly who managed the schedule and the team who came the next day to get started on the clean up and remediation. We discovered a sewage leak with a bio-hazardous situation in our crawl space and Servopro team lived to their tag line - "it is like it never happened". They were prompt, courteous, efficient and super responsive. I would highly recommend anyone considering their services. Services Sewage cleanup, Service not listed

Business reply

SERVPRO of Putnam County

Thank you so much, Poonam! We appreciate your kind words about our team and are glad to hear that you were satisfied with the service provided during such a challenging situation. Your recommendation means a lot to us, and we’re here to help whenever you need us!

From Google

Stephanie 5 of 5

Not sure Services Water damage-related cleanup & repair

Business reply

SERVPRO of Putnam County

Hi Stephanie. We sincerely appreciate your positive feedback! Our mission is to handle every water damage project with professionalism and technical expertise. It is rewarding to know that our crew's hard work met your expectations. Thank you for choosing SERVPRO of Putnam County.

From Google

James Lavoie 5 of 5

Reasonable price Servpro was excellent. Fast courteous service. For something that happens unexpectedly call servpro. Services Water removal

Business reply

SERVPRO of Putnam County

Hi James. Thank you for the five-star rating! We take great pride in providing fast and reliable service to help our clients navigate unexpected property issues. We are pleased that our team’s efforts provided the results you were looking for. We truly appreciate your support and your kind words!

From Google

Jared Troy 5 of 5

When I had a burst pipe in my home, I called ServPro Putnam for remediation of water damage. I worked with Stephanie Bellofatto and she was fantastic! She helped coordinate everything and I had a team at my house the next day and they handled all the insurance work for me. Very professional and timely. They setup all the equipment, dried out my home and inspected for any water/mold damage that we couldn't see. After the remediation, they made sure the house was dry and that there was no further damage or mold. Highly recommend ServPro of Putnam and make sure you ask for Stephanie!

Business reply

SERVPRO of Putnam County

Thank you so much for your wonderful feedback, Jared! We're thrilled to hear Stephanie provided you with fantastic service during your water damage remediation, and we appreciate your high recommendation of SERVPRO of Putnam County!

From Google

L'Carpetron Dookmarriot 1 of 5

Overpriced Not good experience with communication constant excuses why we couldn’t get on the schedule to resolve issue. Has been a very rough… Services Water removal

Business reply

SERVPRO of Putnam County

This is clearly a fake profile and fake review. Take down your false and defamatory review.

From Google

Steph Rose 1 of 5

Overpriced

Business reply

SERVPRO of Putnam County

You are not now nor have you ever been a customer of SERVPRO. Remove your false and defamatory rating.

From Google

Kurt Krane 5 of 5

Reasonable price Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair

Business reply

SERVPRO of Putnam County

Hi Kurt. Thanks for the 5-star rating. We appreciate you choosing us to handle your restoration and cleanup needs!

From Google

Edward Gajdosik 5 of 5

Stephanie is always responsive and helpful.

Business reply

SERVPRO of Putnam County

Thank you for your rating and feedback about Stephanie, Mr. Gajdosik! We will pass along your complimements.

From Google

Anthony Perruzza 5 of 5

Great price Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Mold damage restoration

Business reply

SERVPRO of Putnam County

Thanks for the excellent review, Anthony, and for choosing SERVPRO of Putnam County.

From Google

Marty Walsh 5 of 5

Reasonable price Company responded in a flash and did a thorough and professional job. If I could give them more than a 5 star rating I would Services Water removal

Business reply

SERVPRO of Putnam County

Thank you so much for your kind words, Marty. A rapid response is crucial for water removal services, and we always have a team on call 24/7. We strive to be both thorough and professional on every job. We appreciate the excellent review; I will pass your compliments along to the team.

From Google

Dennis Goodhart 5 of 5

Great price I am a Real Estate Broker active in Westchester, Putnam, Duchess, Rockland & Orange counties. I have worked with Stephanie Bellofatto for several years and have recommended Serv Pro of Putnam on several occasions. Most recently I recommended them to my client to remediate a mold situation in his house. From beginning to end their team is professional, understands not only the work that needs to be done, but how to do it and at a fair and reasonable price. Do not hesitate to call them. I'm sure you will be pleased with their work. Services Mold mitigation

Business reply

SERVPRO of Putnam County

Hi Dennis. Thank you so much for your high praise and for consistently recommending our services across. We highly value the professional partnership. It is our goal always to provide reliable service, and we are pleased to hear that, most recently, the team handled your client's mold remediation with professionalism, a clear understanding of the work, and at a fair and reasonable price. Thank you for entrusting us with your clients' needs, especially for critical jobs like mold remediation. We are committed to upholding the high standards that have earned your continued recommendation.

From Google

Kathleen J Zazza 5 of 5

In times of turmoil it is good to know that there are well run professional organizations available to help you. My Allstate Insurance Agent, Marabelle Brenes recommended Servpro to aid in the cleanup resulting from a clogged trap. My initial contact was Stephanie Bellafatto who handled all the organization and coordination from initial review with Justin to preparation for cleanup. Justin was professional and clear in the explanation of what to expect. The 3 gentlemen who did the cleanup , Matt,Carlos and Tommy were professional, courteous and excellent in their work The area was left clean and well prepped. Matt explained exactly what was done for clarity. My expectations were clearly surpassed and I recommend this organization without reservation. Services Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning

Business reply

SERVPRO of Putnam County

Hi Katheen. Thanks for taking the time to share your experience with SERVPRO of Putnam County. Our goal is always to provide a well-run and professional organization from your very first contact. We're delighted to hear that Stephanie and Justin made the initial review and coordination seamless, and that the cleanup team—Matt, Carlos, and Tommy—were so effective and professional. We appreciate your excellent review and recommendation.

From Google

mike paul 5 of 5

Great price Can’t not say enough good things about this company ! Of course we discovered our leak and mold condition after hours and called their answering service. Within minutes we were contacted by one of the owners, Lisa. She was wonderful and said she would have one of her technicians over in the morning. Zach arrived at 8 am and met with our insurance adjuster and came up with a game plan. He explained everything to us and what they would be doing. When the workers arrived the next day they found much more mold than was expected, Zach handled everything !! He was our liaison with the insurance adjuster explaining everything that was found and all the additional work that was needed. Two days of demolition and almost two weeks of mold and water remediation later the job was complete. They removed all contaminated materials and left our home clean and ready for remodeling. Constant communication between us and our insurance company by Zach made this awful situation much easier and assured we received full compensation from our insurance. I would recommend Servpro of Putnam County to anyone needing any type of clean up and would not use any other company to guarantee the work is done properly and safely ! Please see the before and after pictures. Thank You very much Mike and Cara Services Mold inspection, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Business reply

SERVPRO of Putnam County

Hi Mike and Cara. Thanks for the excellent review. Dealing with a leak and mold issue after hours can be stressful, and we're glad our answering service and initial contact provided immediate reassurance. It is our priority to handle every aspect of the project, from the initial assessment and communication with the insurance adjuster to managing unexpected finds and ensuring the demolition and remediation process is completed correctly. We appreciate your recommendation and trust in SERVPRO of Putnam County!

From Google

Avi Sable 5 of 5

Great price Stephanie is an amazing person to work and was so helpful in helping remediate our mold problem. She is the consumate professional and I would only use her company. 5 stars all the way Services Mold inspection

Business reply

SERVPRO of Putnam County

Thank you so much for the 5-star rating, Avi! We're thrilled to hear you were happy with our restoration services and appreciate your support for SERVPRO of Putnam County.

From Google

Josephine DiGiacomo 5 of 5

Reasonable price I had an unseen water leak in my kitchen that had seeped beneath my hardwood floors. My insurance company hired Servpro to remediate which involved checking the moisture level beneath the floors, brought in fans and dehumidifier. After approx. week they removed my lower cabinets including packing the contents, removed the floor and treated the sub floor with a bacteria solution. During the entire process the workers were professional, polite, neat avoiding a mess through out my house, careful with my belongings and patient answering my numerous questions throughout the entire process. I was very happy and satisfied with their work. I definitely would recommend this company. Services Mold inspection, Water damage-related cleanup & repair, Mold remediation

Business reply

SERVPRO of Putnam County

Hi Josephine. Thanks for the excellent review. Hidden leaks are a common cause of water and mold damage. We're glad our team could help. Our team has the training and equipment to remediate all scopes of water and mold damage. Your satisfaction is our top priority, and I'm glad we met that goal. We appreciate your recommendation; I will pass your compliments along to the team.

From Google

Luigi Rukaj 5 of 5

Had a bad leak and called Servpro, they showed up right away cleaned up the mess from a flood. Ty

Business reply

SERVPRO of Putnam County

Thank you for your wonderful feedback, Luigi! We're thrilled to hear that our team at SERVPRO of Putnam County was able to respond quickly and effectively to your flood cleanup. Your experience motivates us to continue delivering excellent restoration services!

From Google

Barbara 5 of 5

I would highly recommend calling SERVPRO of Putnam County for fast, efficient and professional service! Quickly cleaned and sanitized a real mess in our basement due to back up in main line.

Business reply

SERVPRO of Putnam County

Hi Barbara. We have the training, cleaners, disinfectants, and PPE to clean up sewage back-ups safely. Thanks for choosing SERVPRO of Putnam County and for the excellent review. We appreciate the opportunity to earn our business.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Putnam County

From their website, servproputnamcounty.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Putnam County is available anytime you need help, 24 hours a day, including weekends and holidays."
Water damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Mold remediation
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Fire damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."
Storm damage
"SERVPRO provides water damage restoration, fire damage restoration, mold remediation, storm cleanup, specialty cleaning, contents support, and construction services."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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