Catskill

SERVPRO of Columbia & Greene Counties

4.5 of 5

Average of 44 Google reviews

Positive and negative reviews

  • Positive 38 reviews, 87% of all reviews
  • Negative 5 reviews, 11% of all reviews
  • Not counted 1 review, 2% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of Columbia & Greene Counties

  • In business: 33 Years (Since 1993)
  • 24/7 emergency service

SERVPRO of Columbia & Greene Counties provides cleanup, restoration, and reconstruction for homes and businesses across the Catskills and nearby communities. The locally owned franchise handles fire, smoke, water, sewage, and mold damage, along with biohazard cleanup. Its local history dates to 1993.

From their website, servprocolumbiagreenecounties.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Since 1993, SERVPRO of Columbia & Greene Counties has been assisting people throughout the Catskills and neighboring communities with damage restoration."
24/7 emergency service
"SERVPRO of Columbia & Greene Counties is available anytime you need help, 24 hours a day, including weekends and holidays."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise courteous, professional, and friendly crews

  2. Reviewers praise efficient, thorough cleanup and restoration

  3. Reviewers praise quick responses and timely arrivals

  4. Reviewers appreciate clear explanations and responsive communication

  • Reviews used: 37
  • Made on October 24, 2026
How summaries are made
Call (518) 943-5005Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Kyle Sheldon 1 of 5

Overpriced Absolutely terrible lazy people. Would never recommend them to anyone for housecleaning. The only good service was the lady coming out to give the estimate. She was nice. But for $6000 I guess you would expect her to be nice. Services Standard cleaning

Business reply

SERVPRO of Columbia & Greene Counties

Mr. Sheldon, We are sorry to hear of your dissatisfaction with our services. As discussed, the offer still stands for us to come back and rectify the areas of concern to meet your expectations. Please call our office at your convenience.

From Google

Ayla Altmann 5 of 5

Corey and his team were great! He had someone out to my house the day I reached out. Jose, our project manager was awesome and very responsive with getting us answers and getting their team in to do the cleaning for us.

Business reply

SERVPRO of Columbia & Greene Counties

Thanks so much for the great feedback! We know the stress that property damage can cause and are proud to have such a dedicated, experienced and highly effecient team to handle every step from start to finish. Thank you for the 5-star review!

From Google

Joanne Kosuda-Warner 5 of 5

The Servpro team were amazing! After flash flooding they cleaned out my mud covered basement in short order, and removed all the debris. They also did a great job on my furnace duct work. The entire team were courteous and efficient and they arrived with all the equipment needed. I definitely recommend them!

Business reply

SERVPRO of Columbia & Greene Counties

Wonderful feedback, Ms. Warner, thank you so much! It's amazing to see the force and damage that flood waters can cause and it can be overwhelming to even think about where to start the cleanup! Our SERVPRO flood damage restoration teams were happy to help restore your basement and duct work to proper condition from all that water and mud, we pride ourselves on delivering the best possible restoration services and outcome to help communities get back on their feet. Thank you again for taking the time to let us know how we did and please don't hesitate to call should you ever need us again!

From Google

James Andrews 5 of 5

Dre and his crew did a fantastic job. My cellar was absolutely disgusting after having muddy water up to almost the ceiling. The whole crew worked like Trojans and so efficiently emptied the cellar and the garage that had also been affected, sorted and cleaned what I wanted saved. They were very friendly....it was a joy having them at my house. I would highly recommend Servpro to anyone who needed similar services.

Business reply

SERVPRO of Columbia & Greene Counties

Thank you for the wonderful review, Mr. Andrews! Flooding from storms can be quite overwhelming, often it's hard to know where to begin. We appreciate you putting your trust in our storm damage restoration teams, and Dre has been a part of our SERVPRO family for almost 20 years! We're proud to know how pleased you were with our flooding cleanup services and helping you and your home get back to normal!

From Google

Kim McDowell 5 of 5

I recently had Adrian and another gentleman to my house to power wash my siding. They went above and beyond to make my house sparkle again. Job well done! I will recommend Servpro to all my neighbors.

Business reply

SERVPRO of Columbia & Greene Counties

Thank you, Kim! We appreciate you taking the time to give us a 5 star review on our services!

From Google

Jacque J 5 of 5

Jamel and his crew are the best- 2 thumbs up 👍 👍 and 5 star. They were a crew Serv Pro sent to my home for Demo & recon after major water damage in my upstairs bathroom. The crew arrived on time & ready to work; a professional, happy, works well together crew that should make Serv-Pro proud with how hands on, efficient, knowledgable, professional and organized they were. At the end of their work day at my home they made this customer smile with a sigh of relief ServPro has this water damage mess I have in my home under control in a comprehensive, efficient manor with staff that represent “the best”.

Business reply

SERVPRO of Columbia & Greene Counties

What a fantastic review for Jamel and team on our water damage services! Thank you so much for putting your trust in SERVPRO and taking the time to let us know how we did! We appreciate and are grateful for your kind words.

From Google

Donelle Bailey 5 of 5

Jamel and Derrick did an amazing job. Very courteous and kept you posted every step of the way.

Business reply

SERVPRO of Columbia & Greene Counties

Thanks so much for taking the time to leave us great feedback on the property damage services.We are lucky to have such a great remediation team! Please don’t hesitate to call us should you need our help!

From Google

John Morgan 5 of 5

ServePro was amazingly responsive and thorough when a water line broke in my mother-in-law’s house. I arrived to turn the water off at 4:00 AM on Sunday morning. ServePro was there to remove the saturated wall-to-wall carpet by 5:00 PM. They did very thorough and careful work!

Business reply

SERVPRO of Columbia & Greene Counties

Thank you so much for the great review, Mr. Morgan! We were happy to help your mother-in-law with the water damage this weekend!

From Google

kevin nelson 5 of 5

Jamel and his team were super professional and timely, they did incredible work, were very friendly and put my mind at ease in this tough situation!!! Strongly recommend them!!

Business reply

SERVPRO of Columbia & Greene Counties

Thanks for the great review on Jamel and team on the water damage restoration services you needed! We know how stressful and overwhelming this type of situation can be and it's often hard to see how much damage water can really do. Thanks for putting your trust in us, Mr. Nelson, we're always here to help!

From Google

Kristin C 5 of 5

We called ServPro after Airbnb guests did significant smoke and soot damaged to our newly renovated home. ServPro was fantastic from start to finish. They were able to come out to the house very quickly to evaluate the problem. Their representative, Kemore, was very professional and thorough. ServPro provided a very detailed report on the damages and what they proposed to do to remediate them (19 pages). Also, very quick turn-around for this report. When Airbnb later required an assessment by an Airbnb adjuster due to the significant value of the damages, Kemore was happy to return to the house for this assessment and helped everything go very smoothly. ServPro has just finished the remediation process and did a really great job. We are very happy to have our home back in its beautiful condition. Thank you, ServPro!

Business reply

SERVPRO of Columbia & Greene Counties

Wonderful feedback, Ms. Carson! Smoke and soot is a major undertaking to remove and clean properly or it never goes away, leading to bigger problems both short and long term. We appreciate you putting your trust in Kemore and our smoke and soot damage mitigation expertise for your Airbnb property. Thank you so much for taking the time to leave us such a great review!

From Google

Brian Halayko 5 of 5

Servpro of Western Dutchess came out to help us take a look at a water damage we had after a washing machine accident. Jamel and Christian were there first thing in the morning and worked quickly to assess how much of our drywall and insulation had been affected from the water and made sure to explain everything to me as they went. Their professionalism and care were felt and appreciated and I would recommend this Servpro to anyone that needed it!

Business reply

SERVPRO of Columbia & Greene Counties

Thank you Brian, for taking the time to write such a great review on our Water Damage Restoration pros and services! It's a pleasure to know Jamel and Christian were able to provide the understanding of the process, perform effective and efficient restoration of the damaged areas and alleviate a stressful situation! We pride ourselves on providing the best possible outcome and making water damage "Like it never even happened."

From Google

Darren Fleischman 5 of 5

Jamel and his crew did a great job cleaning up after a flood. They came quick and got everything done with no trouble

Business reply

SERVPRO of Columbia & Greene Counties

Thank you, Mr. Fleischman! It's amazing how much damage water can cause and we were happy to have Jamel and his water damage restoration crew take care of the services for you! We appreciate you taking the time to give us great feedback!

From Google

Erika Swartzberg 5 of 5

Everything has been amazing. Kemore, Jamel and their entire team. Helping to make this very upsetting disaster a bit easier. Grateful ☺️

Business reply

SERVPRO of Columbia & Greene Counties

Erika, thank you so very much for the wonderful review! We're lucky to have such dedicated teams, happy to be help you get through this challenge!

From Google

Eric Crouch 5 of 5

Jamel was very accommodating and made the best of a bad situation for my family

Business reply

SERVPRO of Columbia & Greene Counties

We definitely understand how overwhelming these situations can be, Mr. Crouch. Thank you trusting Jamel and SERVPRO to handle the damage and get that stress off of you and your family. We appreciate the kind words!

From Google

Sean Davids 5 of 5

Sano and his team were great! Very professional and and efficient. They explained the process of what they needed to do thoroughly and clearly. They even did an awesome cleanup job at the end when they were finished with the job. I would highly recommend Sano and the rest of the Servpro team!! Thank you!

Business reply

SERVPRO of Columbia & Greene Counties

Wonderful feedback, Sean! Glad to be able to handle the water damage restoration at your home, please don't hesitate to call us 24/7 if you ever need our services! Thanks for the recommendation!

From Google

Abbi S 5 of 5

Jose & Dasano helped us with our finished basement & bathroom where our septic backed up into causing a big mess. My husband and I were very overwhelmed. Jose was always available answering our questions through text very quickly! Both Jose and Dasano were very professional. They were able to quickly dry out and clean our basement to where it smells back to normal. Thanks again guys for all your hard work!

Business reply

SERVPRO of Columbia & Greene Counties

Thanks for the great feedback, Abbi! Septic backups can be a nightmare, t’s a tough smell to get out and cause so many other problems if not remediated quickly and the right way. Glad to hear Jose and Dasano came to the rescue!

From Google

WendyCasalino 5 of 5

Jamel has been here two days in a row to check on your basement that flooded. He was on time, answered any questions we had and very respectful. Highly recommend him and Servpro!

Business reply

SERVPRO of Columbia & Greene Counties

Thank you, Ms. Casalino! Flooding and water damage in your home can be a huge headache to deal with. You can always rely on SERVPRO of Columbia & Greene Counties to get you back on your feet and make it Like It Never Even Happened! We greatly appreciate the recommendation!

From Google

Michael Wunderlich 5 of 5

Performed excellent work. Jamel and his team were excellent, and gave exceptional customer service!

Business reply

SERVPRO of Columbia & Greene Counties

Happy to be able to help with the damage, Mr. Wunderlich! Thanks for the great feedback to Jamel and our teams!

From Google

Gene Parsley 5 of 5

Jamel and his team were fantastic and did a wonderful job! I highly recommend them!

Business reply

SERVPRO of Columbia & Greene Counties

Great feedback, Mr. Parsley! Thank you for letting us know how our teams did with the cleaning services in your home. We are grateful to have Jamel and our team of experts, they are such an essential part of our SERVPRO family! We appreciate the kind words, thanks for letting us know!

From Google

Josh Brede 5 of 5

Jamel and his assistant were great! We appreciate the speed and timeliness of the Servpro team during our flooded basement.

Business reply

SERVPRO of Columbia & Greene Counties

Thank you for the kind word, Mr. Brede! It was our pleasure to take care of the flooding in your basement! We appreciate the great feedback and Happy Holidays!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Columbia & Greene Counties

From their website, servprocolumbiagreenecounties.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Since 1993, SERVPRO of Columbia & Greene Counties has been assisting people throughout the Catskills and neighboring communities with damage restoration."
24/7 emergency service
"SERVPRO of Columbia & Greene Counties is available anytime you need help, 24 hours a day, including weekends and holidays."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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