From Google
Robert Rodriguez
New
Business reply
First Response Restoration of New York
Thank you for taking the time to leave a review. We appreciate your support and are glad you chose us.
First Response Restoration of New York
4.9 of 5
Average of 245 Google reviews
Positive and negative reviews
- Positive 237 reviews, 97% of all reviews
- Negative 8 reviews, 3% of all reviews
- Not counted 0 reviews, 0% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
About First Response Restoration of New York
- In business: 35+ Years
- 24/7 emergency service
Services
- Leak detection
They offer
- Free estimates
From their website, firstresponseny
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- In business
- "providing top-tier restoration services with over 35 years of family-owned expertise"
- 24/7 emergency service
- "We understand that emergencies can happen at any time, which is why we offer 24/7 emergency services to respond swiftly to your needs."
- Leak detection
- "Leak Detection"
- Free estimates
- "We offer no-obligation, 100% free estimates to ensure you can plan your restoration with complete financial transparency."
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Professional, courteous service
Reviewers praise prompt arrival and rapid emergency response
Reviewers praise thorough cleanup and quality restoration work
Considerate, clear communication
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Every day Open 24 hours
- Website
- firstresponseny
.com - Phone
- (845) 225-
1399
Hours as listed on Google; we have not checked them.
Reviews
From Google
Pat A
New Very pleased with the prompt service and results. Very efficient and easy to work with. Glad I found them and recommend to others
Business reply
First Response Restoration of New York
Thank you for the kind words. We’re glad you found our team prompt, efficient, and easy to work with, and we appreciate your recommendation to others.
From Google
Donald Cocheo
Not sure They were here on time as scheduled, did a fantastic clean up and did exactly what they said they were going to do. Highly recommended. Services Mold mitigation
Business reply
First Response Restoration of New York
Thank you for your excellent review! We are pleased to hear that our team provided timely and thorough service. We appreciate your recommendation!
From Google
Ada Margoshes
Reasonable price First Response did a great job! Thorough, careful mitigation, cleaned up everything beautifully, and also very punctual. Very nice and capable people. Recommend highly! Services Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair
Business reply
First Response Restoration of New York
Thank you for the kind words. We’re glad our team provided thorough, careful mitigation, left everything clean, and arrived on time. We appreciate your recommendation and the chance to help.
From Google
Tina Donovan
Our basement flooded and mold was found, First Response arrived quickly and were very professional. A special thank you to Christian, he was knowledgeable, patient, kind and he made sure everything was done properly. I would highly recommend First Response!
Business reply
First Response Restoration of New York
Thank you for sharing your experience. We’re glad our team arrived quickly and that Christian provided the knowledgeable, patient, and professional support you needed while helping get everything handled properly.
From Google
Ronald
Reasonable price Great People- responded quickly Services Flood cleanup, Mold mitigation, Water damage-related cleanup & repair
Business reply
First Response Restoration of New York
Thank you for the kind words. We’re glad our team responded quickly and that you had a great experience with us.
From Google
Joshua Stone
Great company! These guys and gals get the job done right the first time. As a mold assessor I highly recommend this company.
Business reply
First Response Restoration of New York
Thank you for the kind words and recommendation. We’re glad our team delivered a job done right the first time, and we appreciate hearing that from a mold assessor. Thanks again for taking the time to share your experience.
From Google
Dawn Masella
Great price I had water in my basement after a horrible storm. First Response came out quickly. They removed the water, disinfected and left everything as neat as could be.They were kind, And friendly. I would definitely recommend them 100%. Services Water removal
Business reply
First Response Restoration of New York
We're so glad we could help during that difficult time. Thank you for your trust and kind words. We appreciate your recommendation.
From Google
Becky S
I used First Response for mold remediation in my home. They worked quickly and were very good with communication. The day they were scheduled to begin, I got a call asking to reschedule for the next day due to an emergency. I asked if we could keep to our schedule because I had another vendor coming immediately after First Response and did not want a delay. They worked quickly to assemble a crew to begin on time and then also sent a larger crew the next day, which finished the job early. Everything was carefully taken care of, very high quality work.
Business reply
First Response Restoration of New York
Thank you for your excellent review. We are pleased to hear our team resolved your scheduling needs efficiently and delivered high-quality service. We appreciate your business and we aim to always provide high quality work.
From Google
Anne Ogden
I am still waiting for the invoice for the work completed. I have requested too many times to count. Services Flood cleanup
From Google
Kevin Fitzpatrick
Excellent and fast work very professional and polite Services Water damage-related cleanup & repair, Sewage cleanup
Business reply
First Response Restoration of New York
Thank you for your kind words! We're delighted you had such a positive experience and appreciate you highlighting our professionalism and efficiency. We look forward to assisting you again soon.
From Google
A G
Vinnie and his team were so amazing! They came out and got everything done the next day for us at a great cost and were able to answer all our questions. Highly recommend them! Services Mold remediation
Business reply
First Response Restoration of New York
Thank you for your positive feedback! We're glad Vinnie and his team could provide prompt and cost-effective service, answering all your questions. We appreciate your recommendation.
From Google
Kurt Teske
Reasonable price Vinnie and his team did a super job cleaning up after a backed-up sewer flooded a basement room. Services Flood cleanup
Business reply
First Response Restoration of New York
We're glad Vinnie and the team could resolve the sewer backup so efficiently. Our priority is to restore your home quickly and effectively after such incidents. Thank you for your trust.
From Google
David Zwiebel
Great price The response to my pipe burst and flooding of my basement office was unbelievable. It could not have been better more timely or more efficient. I'd recommend First Response as my number 1 choice. Services Flood cleanup
Business reply
First Response Restoration of New York
We appreciate your feedback about our team at First Response Restoration of New York! Our goal is to provide fast, efficient, and professional water damage response services whenever you need us.
From Google
Matthew Donovan
Reasonable price Very kind people; fast and effective action on the type of situation no homeowner wants to endure nor is able to do without serious help. Great operation of people who both listen and are solutions oriented.
Business reply
First Response Restoration of New York
We appreciate your kind words. We're glad we could provide prompt and effective solutions during a difficult time. Our team is committed to listening and resolving issues efficiently.
From Google
Michael Russo
I had about 2" of water in my basement due to a sump pump problem. First Response did a really nice and professional job of cleaning everything up for me. Thank you so much! Services Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair
Business reply
First Response Restoration of New York
We are pleased to hear our team provided prompt and professional service during your basement water issue. Thank you for recognizing their efforts.
From Google
Joel Harding
First Response responded to my urgent cleanup project quickly and made the process as easy as possible. They even dealt directly with my home insurance carrier to provide documentation and deal with payment questions.
Business reply
First Response Restoration of New York
We are pleased to hear about your positive experience with our urgent cleanup services. We strive to make processes easy and handle all necessary arrangements with insurance carriers efficiently. Thank you for your review.
From Google
Emilia Silva
Not sure Responded right away, have been flexible and quick to respond. They work directly with the insurance company so I didn't have to pay them directly. I was able to get in touch with them any time as different things were progressing. Services Flood restoration, Mold inspection, Flood cleanup, Water damage-related cleanup & repair
Business reply
First Response Restoration of New York
We are pleased to hear about your positive experience. Our team strives to provide efficient and hassle-free service, and we are glad we could resolve your insurance needs effectively. Thank you for your feedback.
From Google
Anthony Gomez
Vinnie and his crew were fast, clean, and excellent at explaining what was happening. Services Water damage-related cleanup & repair
Business reply
First Response Restoration of New York
We're so glad to hear Vinnie and the crew provided you with fast, clean, and excellent service. We appreciate you choosing us and hope to assist you again in the future!
From Google
Carol Hartley
Reasonable price Everyone we dealt with was very knowledgeable, pleasant and professional. We had a heating unit pipe burst, soaking a portion of the rug. Chris did the evaluation and set the appointment for the remedial work. We are very pleased with all and would recommend using First Restoration. Services Flood restoration, Mold inspection
Business reply
First Response Restoration of New York
We appreciate your kind words and are glad to hear about your positive experience. We're happy we could help resolve the issue effectively. Thank you for recommending our services.
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From Google
Business reply
First Response Restoration of New York
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