SERVPRO of Midtown Manhattan, Hudson Yards

From Google

Great price Love these guys! I'm a GC in and out of a 100 businesses and homes a year and these guys are my go to whenever a friend or client calls me with a water or fire-related situation. In fact, I'm now looking to use them for their other services too. Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Mold mitigation, Water damage-related cleanup & repair, Sewage cleanup, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration Response time 0–1 hr

From Google

Great price This was my first experience with ServPro and their service, professionalism and outcome far exceeded my expectations! I'm a landlord and one of my tenant's apartments had a massive flood from a broken pipe above. Project Managers Kris and Federico were amazing throughout the entire clean up. Their team of technicians were incredible from start to finish. I'm beyond thrilled with the result. There was so much water damage that one of the bedrooms had to be completely gutted and when the team was finished there was not even a spec of dust or water or moisture anywhere. I hope I don't have to deal with a flood again soon but they will be the first people I call. Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal Response time 1–2 hr

From Google

HERE WE GO AGAIN. I CALLED 3 TIMES ABOUT THE TRAILER BLOCKING THE SUN AND SHADE PARKED IN THE GARAGE. THE TRAILER IS BLOCKING ALL THE SUN AND SHADE TO MY HOME. ALL MY PLANTS DIED OVER THE SUMMER, IT TOOK 4 WEEKS TO REMOVE THE TRAILER FROM MY HOME. YOU GIVE ME THE MIDDLE FINGER THE LAST TIME. I BOUGHT NEW PLANTS, THEY ARE DYING. YOU DO NOT CARE, IF YOU DID YOU WOULD NOT PARK IT IN THE SPOT. WOW, WOW! ELDERLY ABUSE, SEPTEMBER 16TH 2026 HERE WE GO AGAIN. I WOKE UP TO THE TRAILER BLOCKING THE ONLY SUNLIGHT I GET FROM THE BACK OF MY HOUSE. I DON'T CALL. TO REPORT, YOU IGNORE ALL MY CALLS. I WANT THE TRAILER REMOVE IMMEDIATELY. I HAVE SOLAR ENERY. YOU ARE VERY ABUSIVE. ELDER ABUSE, YOU KNOW THAT I HAVE MADE SEVERAL REPORTS. IT TOOK ABOUT 10 MONTHS YOU HAVE NO SHAME I WANT THE TRAILER MOVE TODAY SEPTEMBER 16TH 2026

From Google

Great price We called SERVPRO when we had a leak coming from our 2nd floor into our kitchen on the first floor. SERVPRO were excellent, they responded straight away and arrived within an hour of calling, they walked us through the process and made everything super easy. Great experience, would definitely use them again! Services Water damage-related cleanup & repair

From Google

REVIEW FOR MY PACK OUT AND MOVE IN PROCESS ONLY: Under the masterful direction of Crew Chief Evelyn, her team of Joel, Shirley, German, Alejandro, & Elias went beyond & above and really pulled it all together for this recent move. I cannot say enough good things about this moving crew. They were exceptionally efficient, hardworking, and professional from start to finish. They handled everything with care and worked incredibly quickly without cutting corners. They made what was for me a stressful day feel smooth and organized. Not only were they impressively strong (they made heavy furniture look effortless), but they were also courteous and respectful throughout the entire process. Anytime I asked for something to be adjusted or moved again after they had already set it down, they were patient and accommodating — not even a hint of frustration. That level of professionalism and kindness makes all the difference. They made it feel seamless. They were polite, respectful, and positive. I’m so completely grateful for their teamwork, and how they knocked it out of the park. I have had the luck to have had Evelyn and her team for both my pack-out and move back in. Her exceptional direction made all the difference between a dismal experience and one where I was completely confident that I was in good hands. Her crews are the hardest workers and the sweetest on the planet. I would absolutely recommend them to anyone looking for a reliable, top-tier team. Bravo, team Evelyn! Thank you so much.

From Google

They came and delivered service quickly but then went completely MIA and I can't get any information about how much I am being charged or any information at all almost 9 days later! Services Flood restoration

From Google

Cannot say enough nice things about this company. Got us in fast, really knowledgeable and trustworthy, they went above and beyond! Services Mold inspection

From Google

Great price Most amazing service, excellent & professional!! Highly recommended all around a+++!!! Dylan, Phil & team are amazing / they operate with a client centric mindset & are very approachable, responsive with any / all water or other restoration issues. Would use for any restoration needs regardless of size. They are neat , productive & truly care about delivering the best outcome foe their customers. Will continue to recommend to any / all who are in need of assistance for water or other damage issues that need to be restored. Thank you Phil, Dylan & team. You’re the bestest!!!!! Services Water removal, Mold mitigation, Water damage-related cleanup & repair

From Google

Great price On Tuesday DJ came out to my house and did and awesome job and taken upmost care my home thanks you again DJ fir and excellent job Cathy C. Services Flood cleanup

From Google

THIS COMPANY HAVE NO RESPECT OR CARE FOR A SENIOR CITIZEN. THE TRAILER PARK IN THE BACK OF MY HOUSE ABOUT A LONG TIME, ABOUT 4 WEEKS. I INFORMED NICK AND ROB THAT I WOULD APPRECIATE IT IF THEY COULD MOVE THE TRAILER THAT'S BLOCKING THE SUN FROM MY HOUSE. NEW YORK SUMMER IS SHORT. I HAVE PLANTS THAT NEEDS SUN. I MADE CALLS SPOKE TO BOTH OF THEM, THEY, I AGREED TTEXTED BOTH OF THEM . THEY BOTH GAVE ME THE MIDDLE FINGER. WOW, WOW THIS IS ANO

From Google

Federico Viveros headed up my wonderful Servpro team. He was prompt, diligent and caring. Easy to reach out to 24/7. He used technology for limiting water damage and mold as best he could. I would call him again in an instant!

From Google

We had a burst pipe which completely flooded and destroyed two levels in our house. The team came within half an hour of my call, took one look at my insurance documents and got cranking. I always felt in good hands. They managed expectations well and I felt I was listened to. In fact, several representatives kept asking how I was doing in all the mess. I am glad (regardless of circumstances) I was able to experience the team as a customer. They did a great job. Services Flood restoration

From Google

The team led by Evelyn , Eduardo, Luis , Shirley and Maria were very kind and efficient moving us out and back in to our home. Good communication.

From Google

Did a thorough job on our apartment with the help of John- nice man and efficient cleaning

From Google

Isamar Mendoza ran an incredible crew and we could not have asked for better care and attention after a devastating flood hit our school. They are all stars!!

From Google

Terrible service. We used them for smoke related damage (sooth around the apartment and clothes). 1. They will ghost you after getting the contract signed. 2. There is no supervision and the workers, who don’t speak English, did a terrible job. We had to show them visible sooth in bathroom, closet, kitchen cabinets. After 3 tries and watching each of them individually they cleaned those spaces. 3. I gave them new clothes with tags on them. They were hung on hangers and brought back. Never washed and with tags still on. (We had a bunch of Christmas shopping in our closets). This was the clear example of lying. 4. They provided estimates time to bring the clothes back (which were washed anyway) that was off by weeks. 5. The workers frequently ran out of supplies and didn’t have the right tools for the job. No stool, no ladders, no soap, no vacuum. You can imagine what job they can do with rags and some liquid they had that they diluted to insignificance. They are great at collecting money from the insurance. They will bill every code to get last penny of their estimate. Several apartments in my building were impacted and their experience was the same or worse. You are better off hiring a cleaning company. Talk to your insurance adjuster. I would absolutely not recommend them to my worst enemy. (Some pictures of after they cleaned the apartment.)

From Google

Jamie is very unprofessional and easily perturbed sales man for servepro. He was very calm and gentle chasing to the scene of the fire for business until he’s told I have a mitigation company working with me. He gets hostile and defensive which included verbally attacking me and my mitigation company. You wouldn’t want to do business with a guy who has a google voice cell phone number on their business card and chasing you for your business after a tragic event with no condolence.

From Google

After water damage in our home, John and his team came quickly and the work was done efficiently. They were incredibly nice and easy to work with.

From Google

Very disappointing experience. Team came out over a week ago to survey a leak in our apartment that's lead to visible mold. Had to follow-up for a quote and didn't hear anything back after requesting additional information per the insurance company. Hoping another servpro division is more responsive.

From Google

I can’t say enough good things about SERVPRO of Midtown Manhattan! When I had a massive leak from the apartment above me, they responded immediately and were on-site faster than I could have hoped. Jamie and his team was professional, efficient, and incredibly thorough. They not only handled the water damage quickly but also ensured everything was dried properly to prevent further issues. The crew was courteous, knowledgeable, and went above and beyond to make the process stress-free. If you’re dealing with an emergency, Jamie and his team are who you want on your side. Highly recommend!