4.6 of 5
Average of 37 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
USA Clean Master serves homes and businesses in New York City with carpet, upholstery, rug, and other cleaning, plus water and fire damage restoration. The company also offers mold remediation and indoor air quality services, and describes its cleaning work as using green products.
From their website, usacleanmaster
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional service
Cleaning results
Fast service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, usacleanmaster.com
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Mike Clark
Great service with great results. Clean and neat. Thanks!
Business reply
USA Clean Master
Thank you, Mike, for your review. We're glad you were happy with the service and the results. We appreciate your feedback and your support.
From Google
Trevor Standen
Great price | $300–350 Highly recommend. Fast quality service.
Business reply
USA Clean Master
Thank you for the recommendation, Trevor. We're glad you were happy with the speed and quality of the service, and we appreciate you taking the time to leave a review.
From Google
Allahnoorkhan
Good services
Business reply
USA Clean Master
Thank you for your helpful review and 5-stars!
From Google
Jennifer Zinna
USA Master clean made my rugs look brand new, even though they haven’t been cleaned in years. The service was quick, very professional and timely. There was no pressure to upgrade the services. I will definitely use again and recommend to my neighbors.
Business reply
USA Clean Master
Seeing that you had a 5-Star experience is the best thing we could hope for!
From Google
Thomad Burkes
Business reply
USA Clean Master
We are extremely grateful for your rating!
From Google
evelyn batista
David has been my favorite tech. Hes thorough fast and good at his job. I love this company been w them many years and have referred to many and all are repeat customers. I will see david in a few months!! Great jib as usual.
Business reply
USA Clean Master
Thank you so much for your continued trust and loyalty! We truly appreciate your referrals and are happy to know you’re always satisfied with our service. 😊
From Google
Alexis Burnopp
Business reply
USA Clean Master
Thanks for rating us!
From Google
Damali London
They picked up the carpet, cleaned and sanitized, and they returned it. Turn Around time, 5 days!
Business reply
USA Clean Master
Thank you, Damali! We’re thrilled you’re pleased with our service and turnaround.
From Google
Talpa sai N
Excellent service true professional
Business reply
USA Clean Master
You are very welcome! Thank you for reviewing us.
From Google
Rosemary Russo
Business reply
USA Clean Master
Thank you for the 5 star rating.
From Google
Raymond Pratts
Business reply
USA Clean Master
Thank you so much for recommending us to others! We're really grateful!
From Google
Clair Hurst
Business reply
USA Clean Master
Thanks for rating us!
From Google
Ray M
Good
Business reply
USA Clean Master
We appreciate you taking the time to rate us!
From Google
A E
Great service
Business reply
USA Clean Master
Nothing makes us happier then hearing from a satisfied customer! Thank you for sharing your experience.
From Google
Adreana Miller
Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed
Business reply
USA Clean Master
Hey there Adreana Miller! Thanks for reviewing us. We're glad we could help you, and we hope to hear from you again in the future.
From Google
Jahira
Positive Quality Services Carpet steam cleaning, Flood restoration
Business reply
USA Clean Master
We are extremely grateful for your rating!
From Google
L W
BEWARE BAIT AND SWITCH!! False advertising! They advertise a low price and when the tech comes they say it's gonna be more. A lot more! They went from $109 to $225. Couch is in good condition. Not heavily soiled or stained.
Business reply
USA Clean Master
Hi, without seeing your couch in person, we can only give a quote for basic cleaning over the phone. When our technician inspected your couch on-site, he noticed it was bigger then mentioned and had many large cushions, all of which resulted in the price increase. We apologize for any confusion that this may have caused.
From Google
Jonathan Ruiz Quintero
Our dog pee’d on the couch. I reached out to these guys and they sent over a tech to get an estimate. Omer was very nice, knowledgeable and honest. We ended up paying for a deep clean instead of a steam clean and our couch looks brand new. Unfortunately I don’t have a before picture but I’m definitely passing this contact around. Omer is the man. I totally recommend him for any job you have. Thanks again Positive Quality, Professionalism, Value Services Upholstery cleaning
Business reply
USA Clean Master
Thank you, Jonathan Ruiz Quintero, for taking the time to leave us a review. We're delighted to know that our upholstery cleaning left a positive impression on you. We value your support.
From Google
joel mills
Excellent Job Positive Professionalism Services Upholstery cleaning
Business reply
USA Clean Master
Thank you for the kind words joel mills! We thrive on this type of feedback, and I’ll be sure to pass this review off to the team.
From Google
Tiffany Zayas
Technician was on time polite and knowledgeable. He was patient with my question and really wanted me to be happy with the job I would definitely recommend this company. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mattress cleaning
Business reply
USA Clean Master
Tiffany Zayas, thank you so much for taking the time to leave this excellent review. Nothing makes us happier than hearing from a satisfied customer! Thank you for sharing your experience. We look forward to working with you in the future.
Showing 20 of 37 reviews
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From Google
Business reply
USA Clean Master
Tap Share in your browser, then Add to Home Screen. No Share button? Tap Menu (three dots) by the address bar first.
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