Billings
Billings

Roto-Rooter Plumbing & Drain Services

4.9 of 5

Average of 1,769 Google reviews

Positive and negative reviews

  • Positive
  • Negative
  • Not counted

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (406) 252-5146Visit website

AI summary of their website

About Roto-Rooter Plumbing & Drain Services

Roto-Rooter of Billings is an independently operated franchise of the national Roto-Rooter plumbing brand, serving homeowners across the Billings metro and nearby counties in Montana and northern Wyoming. It clears drain clogs and main sewer lines, works on water heaters and hidden leaks, installs water softeners and pumps septic tanks.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Plumbing fixtures
  • Water treatment
  • Septic systems

They offer

  • Discounts

From their website, rotorooter.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Powerful drain cleaning to clear clogs and restore flow"
Sewer lines
"designed to cut through root intrusion in sewer lines"
Water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric"
Tankless water heaters
"gas, electric and tankless water heaters"
Leak detection
"Plumbing - leak detection, pipe repair and replacement"
Plumbing fixtures
"fixture installation, water heater service, appliance connections"
Water treatment
"Water Softener - ion exchange system installation"
Septic systems
"Septic - tank pumping, backup diagnosis, drainfield care guidance"
Discounts
"Save money! Check out available coupons"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Knowledgeable technicians

    See 74 reviews

  2. Quick, same-day visits

    See 45 reviews

  3. Arrive on time, call ahead

    See 38 reviews

  4. Explain problem, prevention tips

    See 37 reviews

What reviewers dislike

  1. High bills or unexpected charges

    See 13 reviews

  2. Failed repairs and repeat clogs

    See 12 reviews

  3. Missed appointments, long waits

    See 9 reviews

  4. Messes or damage left behind

    See 4 reviews
  • Reviews used: 1,100
  • AI read a sample of 300 of them.
  • Made on October 20, 2026
How summaries are made
Call (406) 252-5146Visit website

License record

Not checked by FairPipes yet

We do not have license records for Montana yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday through Friday7:00 am to 8:00 pm
  • Saturday9:30 am to 7:00 pm
  • SundayClosed

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Patrick Herring

They were prompt & professional. The tech, Brandon, was very courteous & quickly located & solved our drain blockage. I would definitely recommend this firm. Patrick.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Patrick, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Brandon, I will be sure to pass along the positive review. Should you have any further issued with the kitchen sink line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Jim Swain

Good service-pricey

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Jim, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your plumber Calvin, I will be sure to pass along the positive review. Should you have any further issues with the toilet he worked on, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your plumbing needs, we appreciate you.

From Google

Caz Z

Our tech was professional and even took a moment to say hi to our fur-babies. I felt very comfortable having him work in our home.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Caz, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician. Should you have any further issues, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your plumbing and drain service needs, we appreciate you.

From Google

Karen Dooley

  • Edited
I have used Roto-Rooter for over 10 years to remove tree roots from my sewer line. They are consistently on time, courteous & efficient. I will continue using their services & recommend that you do as well.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Karen, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Roland, I will be sure to pass along the positive review. Should you have any further issues with the main line before your next maintenance visit, please do not hesitate to reach out to our office as we warranty our work. Thank you for being a part of out maintenance program and continuing to trust Roto-Rooter with your drain service needs, we appreciate you.

From Google

Laura Viera

Brandon was very polite and did an excellent job.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Laura, thank you for taking the time to leave us a review. We are pleased to hear you had a positive experience with your technician Brandon, I will be sure to pass along the positive review. Should you have any further issues with the main line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs we appreciate you.

From Google

Steve Mackey

Calvin was very nice and completed the job quickly.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Steve, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your plumber Calvin, I will be sure to pass along the positive review. Should you have any further issues with the shower he worked on, please do not hesitate to reach out to our office as we warranty our work. Thank you for continuing to trust Roto-Rooter with your plumbing needs, we appreciate you.

From Google

Grant Daugherty

Your service techs were very friendly and knowledgeable ... keep up the good work!

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Grant, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technicians Bryson and Quinn, I will be sure to pass along the positive review. Should you have any further issues with the main sewer line they ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, and we will reach out to you when the maintenance shows due next year!

From Google

Ken Zsoka

Technician was friendly, reassuring, and very knowledgabke

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Ken, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Jerry, I will be sure to pass along the positive review. Should you have any further issues with the floor drain line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Stephen Van Matre

Showed up on time. Solved the problem. I am satisfied.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Stephen, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technicians Bryson and Jerry, I will be sure to pass along the positive review. Should you have any further issues with the floor drain line they ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Linda Madsen

  • Edited
Our technician was timely, informative, and thorough. He answered all my questions regarding preventative maintenance, which I really appreciated. We've used Roto Rooter in the past for other jobs and will definitely continue doing so. Thank you!

Business reply

Roto-Rooter Plumbing & Drain Services

  • October 2025

Linda, thank you for taking the time to leave us a review. We are pleased to hear you had a positive experience with your technician and he was able to answer all of your questions. Should you have any further questions, please do not hesitate to reach out to our office. Thank you for continuing to trust Roto-Rooter with your plumbing and drain service needs, we appreciate you.

From Google

Emily Solano

In and out in an hour and my sink is good to go!

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Emily, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Bryson, I will be sure to pass along the positive review. Should you have any further issues with the kitchen sink line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs. Should you wish to share how we could have earned a fiver-star review, we invite you to speak to management.

From Google

Emily Miller-Barrell

The owner bill is amazing and made sure he figured out what was happening with our drain pipe and got it working for us again! Him and all his employees are absolutely amazing and beyond helpful 10/10 highly highly suggest them

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Emily, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with Bill, I will be sure to pass along the positive review. Should you have any further issues with the main line, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Jeanette Bejot

Great. Technician was very knowledgeable and was able to determine causing problem.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Jeanette, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Jerry, I will be sure to pass along the positive review. As soon as your estimate is ready, I will reach out to you. Thank you for trusting Roto-Rooter with your plumbing and drain service needs, we appreciate you.

From Google

Perry Mcneese

Roto Rooter gave us exceptional service Brandon, arrived on time and solved a nasty sludge problem. The owner Bill stopped and help finish the job. The charge was vary reasonable give the difficulty of yhe problem. We have always used RR when we have issues and will continue to use them exclusively . The McNeeses

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Perry, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Brandon and Bill, I will be sure to pass along the positive review. Should you have any further issues with the main line, please do not hesitate to reach out to our office as we warranty our work. Thank you for continuing to trust Roto-Rooter with your plumbing and drain service needs, we appreciate you.

From Google

Kaylie Beeman

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Kaylie, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Jerry, I will be sure to pass along the positive review. Should you have any further issues with the main sewer line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Peter Michelotti

The Roto Rooter team did a quick analysis of the problem and took care of the clogged pipe quickly and effectively.

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Peter, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Roland, I will be sure to pass along the positive review. Should you have any further issues with the washer line he ran, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your drain service needs, we appreciate you.

From Google

Jim Bridger

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Jim, thank you for taking the time to leave us a review. We are pleased to hear you had an all around great experience with Roto-Rooter. Should you have any further issues, please do not hesitate to reach out to our office as we warranty our work. Thank you for trusting Roto-Rooter with your plumbing and drain service needs, we appreciate you.

From Google

Berthina Nomee

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Berthina, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your plumber Calvin, I will be sure to pass along the positive review. When you are ready to move forward with the estimate he provided, please don't hesitate to reach out to our office. Thank you for trusting Roto-Rooter with your plumbing needs, we appreciate you.

From Google

Paul Dunphy

Bryson was friendly, professional and efficient. Send him back next year!

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Paul, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technician Bryson, I will be sure to pass along the positive review. Should you have any further issues with the main line he ran, please do not hesitate to reach out to our office as wee warranty our work. Thank you for being a part of our maintenance program and continuing to trust Roto-Rooter with your drain service needs, we appreciate you.

From Google

Annabelle Zelaya

Business reply

Roto-Rooter Plumbing & Drain Services

  • September 2026

Annabelle, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with your technicians Bryson and Brandon, I will be sure to pass along the positive review. Should you have any further questions on the inspection report, please do not hesitate to reach out to our office. Thank you for trusting Roto-Rooter with your plumbing and drain service needs, we appreciate you.

Showing 20 of 1,769 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Roto-Rooter Plumbing & Drain Services

From their website, rotorooter.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

Drain cleaning
"Powerful drain cleaning to clear clogs and restore flow"
Sewer lines
"designed to cut through root intrusion in sewer lines"
Water heaters
"Trust Roto-Rooter for repair and replacement of gas, electric"
Tankless water heaters
"gas, electric and tankless water heaters"
Leak detection
"Plumbing - leak detection, pipe repair and replacement"
Plumbing fixtures
"fixture installation, water heater service, appliance connections"
Water treatment
"Water Softener - ion exchange system installation"
Septic systems
"Septic - tank pumping, backup diagnosis, drainfield care guidance"
Discounts
"Save money! Check out available coupons"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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