Patchogue

5.0 of 5

Average of 188 Google reviews

Positive and negative reviews

  • Positive 187 reviews, 99% of all reviews
  • Negative 1 review, 1% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Rapid Restoration

  • In business: 15+ Years
  • 24/7 emergency service

Rapid Restoration provides property damage cleanup and rebuilding for homes and businesses across Nassau and Suffolk counties on Long Island. Its services include water and fire damage restoration, mold remediation, sewage cleanup, and reconstruction. The company reports more than 15 years serving Long Island.

From their website, rapidrestoration.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"More than a restoration company — we're your neighbors, protecting Long Island homes and businesses for over 15 years."
24/7 emergency service
"Our crews are on-site within 60 minutes, 24 hours a day, 7 days a week, anywhere on Long Island."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise thorough, clean, high quality work

  2. Reviewers praise fast responses and prompt arrival

  3. Reviewers praise professional, courteous, respectful crews

  4. Reviewers praise clear communication and explanations

  • Written reviews used: 178
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (631) 910-4053Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours
E-mail
E-mail Rapid Restoration

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jackie Taylor 5 of 5

New Steve is great!! Very professional.

Business reply

Rapid Restoration

Thanks, Jackie! Really appreciate the kind words and glad you had a great experience with Rapid Restoration.

From Google

karl schulze 5 of 5

New Great price Very professional staff. Very fast and efficient service . They walked me through all the steps and answered all my questions. Would recommend them highly Services Flood restoration, Mold inspection, Flood cleanup Response time 0–1 hr

Business reply

Rapid Restoration

Karl, we are sorry for the flood that occurred at your property but it has been a pleasure working with you to mitigate the damages and get the property restored. We appreciate the opportunity to have served you. Thank you again!

From Google

Shan 5 of 5

I had a flood in my house after a bad storm and honestly didn’t know where to start. Rapid Restoration stepped in and took care of everything! From dealing with the insurance company all the way through to finishing the job, they handled it so I didn’t have to do a thing. The whole team was incredibly kind and professional the entire time. They saved all of my childhood photos from getting ruined, I’ll always be grateful for that. Couldn’t have asked for better people to help in a stressful situation. Highly recommend them.

Business reply

Rapid Restoration

Shan, thank you for sharing this! We’re especially happy the team was able to save your childhood photos and take some of the stress off your shoulders. We truly appreciate your trust and recommendation.

From Google

Marc Kaufman 5 of 5

Great price I cannot say enough about Rapid Restoration. Joe was quick, responsive, and friendly throughout the whole process. The company collectively just tried to help at every step of the way. I would not hesitate to recommend to anyone needing assistance. Services Service not listed Response time 0–1 hr

Business reply

Rapid Restoration

Marc, thanks so much for sharing your feedback and for the kudos for Joe. It was our pleasure to take care of your property damage. Thanks for the trust you placed in us.

From Google

Stephen Mendez 5 of 5

Highly recommend! After a water main break in the street caused significant flooding in our basement, their team responded promptly and handled the entire situation professionally from start to finish. They thoroughly assessed the damage, documented everything, and explained a clear remediation plan. They immediately began removing the water and drying the basement, followed by a complete demolition of the affected materials, including the carpet and damaged portions of the walls. Throughout the process, they used numerous pieces of professional equipment, including industrial air movers, dehumidifiers, HEPA air filtration, and more, and continued monitoring the space to make sure everything was properly dried. Our basement now looks completely dry, clean, and ready for repairs and rebuilding. After dealing with something as stressful as a major flood, it was reassuring to have a company that was responsive, thorough, and clearly focused on doing the job correctly. If you ever have serious water damage and want it handled the right way, Rapid Restore is the company you want to call. A huge thank you to Sebastian, Josue, Michelle, and the entire team for all of their help!

Business reply

Rapid Restoration

Stephen, thank you for taking the time to share your experience! Sebastian, Josue, Michelle, and the entire team will really appreciate the recognition. We’re glad we could make such a stressful situation easier and get your basement properly dried and ready for the next steps.

From Google

Cyndi Nichols 5 of 5

Not sure The gentlemen were great. They came in did the work quickly and efficiently. Sebastian and Josue were great. They problem solved the electrical and made it work perfectly. Services Mold mitigation Response time 0–1 hr

Business reply

Rapid Restoration

Cyndi, thanks for the great feedback! Sebastian and Josue are excellent problem solvers, and we’re glad they were able to get everything handled quickly and efficiently.

From Google

Hillary Bailin 5 of 5

Not sure Services Flood cleanup Response time 0–1 hr

Business reply

Rapid Restoration

Hillary, we thank you so much for the 5-star review. It is our pleasure to serve wonderful customers like you!

From Google

Andrew Smith 5 of 5

Reasonable price Joe was professional and knowledgeable. Great representative of the company. Will recommend to friends and family if the situation arises. Services Mold inspection

Business reply

Rapid Restoration

Andrew, we appreciate you recognizing Joe! His professionalism and knowledge are exactly what we want our customers to experience. Thanks for trusting us and for recommending our team to your friends and family.

From Google

Krystyna Debiec 5 of 5

Great price Rapid Restoration has been a blessing🙏🏻From Joe, Sebastian, & his entire crew were exceptional from the beginning to end. I had water damage from a bursted pipe. The kitchen and bathroom were destroyed and there was water damage with mold. The whole ordeal was very overwhelming and the entire team made it manageable. Their knowledge, expertise, and most importantly compassion along with patience was beyond what I expected! Sebastian was a pure pleasure to work with. If anyone finds themselves in this type of circumstance, I highly recommend this company without any reservation.. If I could give them more than 5 stars I would⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Services Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal, Mold damage restoration

Business reply

Rapid Restoration

Krystyna, it has been an absolute honor to serve you. You have been very resilient in overcoming a very challenging amount of property damage. We are so thankful for your high praise and sharing your feedback with other potential customers. Thank you for the trust you placed in us!

From Google

Troy Theiss 5 of 5

Had a flood in my basement, and ((they)) did such a great job getting it back in order. Feels like a whole different realm now.

Business reply

Rapid Restoration

Troy, thanks for the great feedback! Nothing better than seeing a damaged space completely transformed. We appreciate you trusting Rapid Restoration with your home.

From Google

Trishna Dass 5 of 5

Reasonable price They came out quick to help out my 86 year old dad. Did an awesome job and resolved the issue. Highly recommend! Services Flood cleanup, Mold mitigation

Business reply

Rapid Restoration

Trishna, thank you for sharing your experience! We're happy we could respond quickly and help your dad when he needed us. We truly appreciate your recommendation.

From Google

Zain Abidi 5 of 5

Josue and Michelle from Rapid Restore did an outstanding job moving our belongings back into our home. They were professional, efficient, and handled everything with great care. They took the time to organize items thoughtfully, made sure nothing was damaged, and were friendly and respectful throughout the entire process. What could have been a stressful day was made smooth and hassle-free thanks to their hard work and attention to detail. I truly appreciate their dedication and would highly recommend Josue, Michelle, and the Rapid Restore team to anyone in need of restoration and moving services.

Business reply

Rapid Restoration

It means a lot to hear this, Zain. Josue and Michelle work hard to make the final step of the restoration process as seamless as possible, and we're glad they exceeded your expectations.

From Google

Diane Fitzsimmons 5 of 5

Jose and Sebastian were on time. They were very clean and professional. They took on a big job and did great. Services Water damage-related cleanup & repair, Sewage cleanup

Business reply

Rapid Restoration

Diane, thank you for the great review! We’re glad Jose and Sebastian delivered the professional service you deserved and handled such a big job so well. We truly appreciate your feedback.

From Google

Richie 5 of 5

Business reply

Rapid Restoration

Thanks for the positive review, Richie!

From Google

Alice Houseknecht 5 of 5

Reasonable price The Rapid Restoration Team performed excellent mold remediation work in my basement. They took good care of all of my stored items, covered them in plastic, removed all the mold and finished the job on time. A few days later they returned to pick up their dehumidifier and air purifier and replaced all covered items to their original spots. I highly recommend Rapid Restoration for professional and complete work. Services Mold mitigation

Business reply

Rapid Restoration

Alice, thank you for the wonderful review! We’re so glad the team could protect your belongings, complete the mold remediation on schedule, and leave everything just as they found it. We truly appreciate your recommendation!

From Google

Adil Ahsanuddin 5 of 5

Sebastian was great. Very quick work and super nice! Thank you!

Business reply

Rapid Restoration

Thank you, Adil! We’re glad Sebastian took great care of you and made the process quick and easy. We appreciate the kind words!

From Google

Elizabeth Fusco 5 of 5

Great price The Rapid Restoration team was so quick to respond and give me a plan for next steps. They restored my property in less than 3 days. Services Flooring

Business reply

Rapid Restoration

Elizabeth, thank you for the kind words! We’re glad our team could respond quickly, provide a clear plan, and get your property restored so efficiently. We appreciate your feedback!

From Google

Eve DeGrezia 5 of 5

If it were possible to give this company 10 stars, I would! Stephen Raneri and his team @Love Roman and @ Michelle Rodriguez, were outstanding from our very first interaction. They truly understood our needs and went above and beyond to accommodate us in ways that other restoration companies wouldn't. Their professionalism, compassion, responsiveness, and commitment to excellent service made a difficult situation so much easier to navigate. Hats off to Rapid Restoration for setting the standard for what exceptional customer service should be. If my review hasn't convinced you already, look no further in your search for a restoration company. I wholeheartedly recommend Rapid Restoration and would not hesitate to use them again in the future for their dedication and outstanding work! Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Plumbing, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Business reply

Rapid Restoration

Thank you Eve for the 5-stars. It was our pleasure to help your family restore the home that was damaged this past winter!

From Google

Grace Amster 5 of 5

Rapid Restoration was absolutely amazing. We used them for a flooded basement, and their team was attentive, professional, and efficient from start to finish. They made a stressful situation much easier to handle and were truly a pleasure to work with. I highly recommend them.

Business reply

Rapid Restoration

Grace, thank you for the wonderful review! It’s great to hear our team helped make a difficult situation easier to navigate. We appreciate your recommendation and are grateful for the opportunity to help.

From Google

Mulazzi Young 5 of 5

Great price When we first discovered the water damage in our home, I was completely overwhelmed — and dare I say, scared. As a mom of five kids, this felt like a massive project being dropped onto my already full plate, and honestly, I didn’t even know where to begin. I reached out to a few different companies, but after meeting Stephen, it was immediately clear who we wanted to work with. It was a no-brainer. From the very beginning, Stephen was prompt, professional, and immediately made me feel calm in a situation that felt anything but calm. Within 30 minutes, Stephen and his team were at our house and already getting things handled. His knowledge and experience were obvious right away, and I genuinely felt like we were in good hands. What impressed me most was that they didn’t just come in and fix the damage — they walked us through the entire process. From handling the insurance paperwork, meeting with the adjuster, taking care of the flood damage, and then rebuilding our home, Stephen and his team took care of everything from start to finish. And the best part — their work is absolutely gorgeous. What started as something stressful and overwhelming ended with our home not only repaired, but rebuilt even better than it was before. Their attention to detail and the pride they take in their work truly shows. The level of communication, professionalism, and care they showed throughout the entire process made such a difference. I truly cannot thank Stephen and his team enough. In a moment where I had no idea what to do next, they stepped in, took the weight off my shoulders, and delivered above and beyond. Services Flood restoration, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Business reply

Rapid Restoration

Thank you for such a thoughtful review. Knowing that Stephen and the team were able to take something so stressful and turn it into a manageable experience is incredibly rewarding. We take a lot of pride in guiding our customers through every step of the process, and we're thrilled that you're happy with both the experience and the finished result. Your trust and kind words mean the world to us.

Showing 20 of 188 reviews

Share your experience

Is this your business?

More water damage companies in Patchogue, NY

More water damage companies elsewhere in NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of Rapid Restoration, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Rapid Restoration

From their website, rapidrestoration.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"More than a restoration company — we're your neighbors, protecting Long Island homes and businesses for over 15 years."
24/7 emergency service
"Our crews are on-site within 60 minutes, 24 hours a day, 7 days a week, anywhere on Long Island."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

Start a new compare list?