Brookhaven

4.7 of 5

Average of 106 Google reviews

Positive and negative reviews

  • Positive 99 reviews, 93% of all reviews
  • Negative 5 reviews, 5% of all reviews
  • Not counted 2 reviews, 2% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Clean Slate Services Inc

  • 24/7 emergency service

Clean Slate Services is a property restoration company serving Long Island, New York City’s five boroughs, and the Tri-State area. It handles fire, water, and mold damage for homes and businesses, and provides emergency restoration service. The website identifies Oakdale as its base.

From their website, cleanslateservicesny.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We're available 24/7 for emergency service and we always arrive on time."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise quality restoration and repair work

  2. Reviewers praise professional, courteous, and helpful staff

  3. Prompt response and timely work

  4. Reviewers praise clear communication and helpful updates

What reviewers dislike

  1. Reviewers report delays, missed schedules, or prolonged projects

  2. Reviewers report poor communication between departments

  • Written reviews used: 95
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (631) 977-9300Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Karen Papa 5 of 5

New Services Bathroom remodeling

From Google

Jasmine GHC 4 of 5

New Clean Slate did a good job restoring our basement after the flooding. The communication throughout the process was clear and professional. I 'm satisfied with the quality of the finished work, and everything turned out well. The project took a little longer than I had anticipated, but overall, I'm please with the results and appreciate the work they put into it.

From Google

Ginnie F 5 of 5

New We are very pleased with the repair work by Clean Slate on our home after damage by a fallen tree. Their work was excellent and professional. Highly recommend. Services Home repairs, Exterior structural repairs, Painting, Roofing, General building construction

From Google

Jennifer Torres 4 of 5

We are so happy with our experience with Clean Slate Services! What started as a search for someone to repair our roof and siding turned into finding a company we now feel comfortable calling for all of our home repair needs. Our Liberty Mutual adjuster recommended Clean Slate Services to us, and we are so grateful for that recommendation. From beginning to end, the entire process was smooth, professional, and stress-free. Sammy and Manny were fantastic! They were professional, knowledgeable, respectful of our home, and made sure everything was done properly. It was clear that they genuinely cared about the quality of their work and making sure we were satisfied. I also have to give a special thank you to Mindy, Kenny, and Chiemela in the office. Everyone was friendly, responsive, and helpful whenever we had questions or needed assistance. Having a team that communicates and keeps you informed makes such a difference, especially when dealing with home repairs. We were also pleasantly surprised to learn that Clean Slate Services handles all types of home repairs and services. After having such a great experience with our roof and siding, we now know exactly who we will be calling when we need help with other projects around our home. Thank you, Clean Slate Services, for making what could have been a stressful experience such a positive one. We truly appreciate the entire team and would highly recommend them to anyone looking for reliable, professional, and trustworthy home repair services! Services Home repairs, Exterior structural repairs, Roofing, Roof repair, Exterior finishing

From Google

Tim Ogle 4 of 5

Great price We moved into a new house where the garage had been destroyed when a tree fell on it after being struck by lightning. Clean Slate helped to rebuild the garage and honored the quote from the previous owner's insurance company even though there was some additional work required that would have cost more. Overall, we were content with the project. The garage was built very quickly and looks great. We were away for part of the time too and trusted the team who had to go in and out of the basement a few times to hook up the electrical systems. The one piece of feedback was that there was trash that was sometimes left behind in our backyard rather than being thrown out. We raised this to management and they were very apologetic. Services General construction

From Google

Laura Forst 5 of 5

Had water damage to my ceiling from an ice dam back in January. I used Clean Slate for the remediation and the repairs. Could not be happier with the experience and the team working in my home. Services General construction, Flood restoration

Business reply

Clean Slate Services Inc

Laura, thank you for your feedback!

From Google

Timothy Houlton 5 of 5

Clean Slate should be the FIRST call when your family needs help! Managing damage to personal property can be an extremely stressful experience. My family suffered structural damages from a flood. We wanted to make sure the pack-out, mitigation, and rebuild was handled by a team that would not only complete quality work with craftsmanship and care, but also provide timely and kind customer service. Clean Slate provided both. Not only did they complete the process of reconstructing our home, the individuals in charge of each department formed friendships with my entire family. The personal care delivered by Clean Slate filled us up with gratitude and has left our home a better place to live. I highly recommend Clean Slate for all your household architectural needs.

Business reply

Clean Slate Services Inc

Thank you so much for sharing such a thoughtful review, Timothy. We know how overwhelming it can be to deal with the aftermath of a flood, so it means the world to us that your family trusted Clean Slate throughout the pack-out, mitigation, and reconstruction process. Our team truly cares about the people behind every project, and hearing that those relationships turned into friendships makes us incredibly grateful. We’re so happy your home is now an even better place for your family. Thank you for trusting Clean Slate and for recommending us to others!

From Google

Ramon Maldonado 5 of 5

Very pleasant, kind, and easy to work with. Professional, prompt communication throughout the entire process. If you’re looking for a restoration service, look no further. Highly recommended!

Business reply

Clean Slate Services Inc

Thank you so much for the kind words, Ramon. We truly appreciate you taking the time to share your experience with Clean Slate. We know how important clear communication and dependable service are during a restoration, and we’re so glad our team made the process a little easier for you. Thank you for trusting us and for the recommendation

From Google

Rohan Williams 1 of 5

Worst company ever, I Would give them 0 stars if i could, wouldn't recommend them to my worst enemy. In 2020 We had solar installed on our roof, fast forward to 2025 there was a small leak where the solar was attached to the roof which left a small water mark in the center of the ceiling, the company that installed the solar also installed new roofing. We called them and was told the warrenty expired so we decided to go through insurance. Our insurance recommend clean slate. In march of 2025 a representative of clean slate came to do a walk through, the guy kept pushing to do the entire room when there was just a stain mark in the ceiling no bigger than 1 square feet. We said no just fix the roof and water mark in the ceiling. A week later they return to start the work. After a few hours of them being in the room I went to check only to see the entire wall and ceiling Sheetrock removed. We told them they were only supposed to cut a hole in the ceiling, not demo the entire room, the worker said that's what they were told to do, at that point there was nothing we could've done so we let them finish and clean up. The next day they a different set of guys came and put a tarp on the roof, that's was the last time we same anyone from the company. Two days after they place the tarp on the roof it rained, since the tarp was placed on the roof we figured it wouldn't leak, later in the evening my mom return home from work and went to check the room it was basically flooded and carpet was ruined and a water mark appeared on the 2nd floor bedroom ceiling. We called them immediately, explaining what had happened, it was weekend and we were told there isn't anyone available untill Monday so we should put a bucket underneath in case it rained again. It rained the following day. Monday no one came, we called again and was told that someone would come the following Wednesday, NO ONE CAME, we called again and again asking when will someone come to finish what they started, or at least fix the tarp so we don't have to keep emptying the bucket, evey date we got kept getting rescheduled. 5 months had pass and no one came, after 7 months and several calls bothe to our insurance and to clean slate no one had an answer. During those months we kept getting called from clean slates office demanding payment for the tarp which was 3k, because the insurance gave my mom the check to pay them once the work was completed, we declined all calls and refuse to pay untill the work was completed. In the summer we decided we wouldn't wait any longer so we removed the tarp and higher a new contractor. We called them to come and get the tarp and no one came, after a while we throw it in the trash but untill this day the bags of sand use to hold down the tarp sits in our backyard. Fast forward January 2026, we receive a latter from clean slate suing us for non payment for putting the tarp. The same tarp the didn't cover where the leak was, so we still had a leak. My mom went to court twice, first time they didn't show up, 2nd time the judge ruled in their favor without my mom even saying a word. Before the ruling the judge told my mom and the lawyer who's representing CS to go and talk, maybe come to some agreement, while they were talking this is what the lawyer said and I quote "you should just pay me now because you have already lost" my mom looked confuse and said let the judge say that to me and walk away. The judge did not even look at any of our documents, he just ruled in their favor. We are currently appealing this decision. STAY AWAY FROM THIS COMPANY.

From Google

Jimmy Fisher 5 of 5

I had a fantastic experience with Clean Slate after a tree fell on my house. They worked seamlessly with my insurance and completed the roof quickly and impeccably. The craftsmanship was excellent, and the whole process was smooth. I'm thoroughly impressed and highly recommend them!

Business reply

Clean Slate Services Inc

Thank you so much for sharing this, Jimmy! We’re so glad our team could help make a stressful situation a little easier after the tree damage to your home. We’re especially happy to hear you were pleased with the craftsmanship and that everything went smoothly with your insurance. It was a pleasure working with you, and we truly appreciate your trust and recommendation!

From Google

Barbara Soden 5 of 5

We contracted Clean Slate Services to oversee the restoration of water damage done, to the in-law apartment in our home. Clean Slate in-turn, hired "ILAN PILOAR and his crew," to do the renovations and cleanup. They refinished the hardwood floors, replaced kitchen floor, removed and reinstalled appliances and garabage disposal. They also completed any electrical and plumbing damage that needed to be done. ILAN and crew were on-time every day, informed me on the scope of work to be done, and cleaned up at the end of each day. We highly recommend Clean Slate Services and ILAN PILOAR and Crew for any of your future restoration projects. Ken and Barbara Soden

Business reply

Clean Slate Services Inc

Thank you so much for taking the time to share such a detailed review, Barbara. We’re thrilled to hear that you had a great experience with our team and that everything from the restoration work to the daily communication and cleanup was handled with care. We’ll be sure to share your kind words with Ilan and his crew as well. It means a lot to know their hard work, professionalism, and attention to detail made a difference throughout the project. Thank you again for trusting Clean Slate with your home and for recommending us!

From Google

l wilson 4 of 5

Sarah Schaefer and Kevin Busto, Clean Slate ordering and work support managers, are amazing. They provided 100% support to me and were with me step by step throughout the entire process, even providing on-site assistance. The general contractor on the team was also incredibly supportive. My bathroom and kitchen needed a complete overhaul as a result of a biohazard event. The final result is beautiful, exactly what I had hoped for thanks to the oversight of Kevin, Sarah, and Joseph (GC).

From Google

Lisa Reinman 5 of 5

Clean Slate was absolutely incredible during one of the most stressful times in my life. Their team was not only thorough and organized, but also genuinely kind, patient, and understanding throughout the entire process. They really took the time to make sure everything was handled properly and treated my belongings as if they were their own. A very special thank you to Laura who went above and beyond for me. Also Melise’s support made such a difference during a really overwhelming time. I truly felt taken care of because of them. Ronald & team worked very hard loading and unloading my furniture and boxes. I would highly recommend Clean Slate to anyone going through a difficult situation like this. They are truly angels on earth.

From Google

Robert C. 5 of 5

Reasonable price Cleanslate repaired 2 walls in my dining room that sustained water damage from this past brutal winter. They removed all the wet Sheetrock and , insulation. They prepped the dining room by isolating it from the rest of the house. Herbert repaired the walls and ceiling and did an excellent job repainting. Excellent workmanship and friendly service , especially Sarah, who was always so helpful and sweet on the phone . Services General construction

From Google

RKRR John 5 of 5

They were very professional throughout the renovation and communicated detailed updates on a daily basis. I had several calls with them to review all aspects of the work and the necessary repairs. I am very happy and pleased with the overall experience. Once the work was completed, they provided a comprehensive summary along with photographs of the completed repairs.

From Google

Dennis Hasselmann 5 of 5

Not sure PAST REVIEW WAS SENT IN ERROR. All work was professionally done. Very pleased. all drew members were hard workers. Services Install flooring, Mold inspection, Paint indoors, Water removal, Mold mitigation

From Google

Kathy Hasselmann 1 of 5

Not sure Services Drapes & curtain cleaning, General construction, Install flooring, Flood restoration, Bathroom remodeling, Mold inspection, Paint indoors, Painting, Water removal, Mold mitigation, Drywall installation Response time 2–4 hr

From Google

salvatore paulino 5 of 5

The Cleanslate team was nothing short of extraordinary during one of the most stressful moments we’ve ever faced. When a leaking hot water pipe flooded our home, we were overwhelmed and unsure where to even begin. From the very first moment they arrived, their professionalism, compassion, and steady guidance brought us a sense of relief we desperately needed. They handled the demolition of our entire basement, our first‑floor kitchen, the flooring, and all the damaged sheetrock with such care and respect for our home that it truly meant the world to us. Every step felt thoughtful, organized, and human. Lisa and I want to express our deepest gratitude to Dan, Eric, and Ronald. Your hard work, kindness, and dedication carried us through an incredibly difficult time. We will never forget what you did for us. Services Flood restoration

From Google

william Dolyak 5 of 5

Absolutely the best ! from the first contact to the last thoroughly professional. each contact, on the job, on the phone all acted like they really cared. the people doing the work were meticulous quick and absolutely perfect. too many superlatives would not be enough.

From Google

James Kern 5 of 5

Reasonable price Everyone i spoke to was great. The workers were great, they are committed to quality.i would use them again!!!! Services General construction

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Clean Slate Services Inc

From their website, cleanslateservicesny.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We're available 24/7 for emergency service and we always arrive on time."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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