4.9 of 5
Average of 352 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers say technicians explain problems and options clearly
Fair, reasonable prices
Quick, same-day service
Technicians arrive on time
Quotes they felt were too high
A credit card fee at payment
Not checked by FairPipes yet
We do not have license records for Arizona yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Dave Legere
Had an AC unit go down during the hottest time of the summer. HomeSmart showed up and fixed it very quickly. It was a water trap issue that just turned the unit off. Thank God! I use these guys all the time and recommend them to everyone!
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Dave! We're glad we could quickly resolve the AC issue for you. It's great to hear you recommend us to others, and we truly appreciate your continued support!
From Google
Max Cramer
My RO filters were replaced with new filters. Tech did a great job! When it became time to pay with a credit card I was told there was a credit card fee! That’s bull shit! Especially since I had a membership with PlumbSmart! I wanted to pay cash but the plumber did not have cash change! Waive that credit card fee for membership!! Max Cramer
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Max, for the 5-star rating; your support means a lot to us!
From Google
Steven D. Williams
Chase was an outstanding technician regarding our hot water pipe plumbing issue. Great customer centric posture.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Steven, for your kind words about Chase; we truly appreciate your feedback and are glad to hear he provided excellent service with a customer-focused approach.
From Google
Jennifer Perry
New HVAC system
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Jennifer! We're glad to hear you're enjoying your new HVAC system. If you need anything else, feel free to reach out!
From Google
Kevin Alves
I've had two outstanding experiences from start to finish. First, I travel for work and my issue arose around 4 in the afternoon on a Monday, I needed the work done before I left on Wednesday morning. I figured it was going to be impossible. I actually got scheduled for 8 AM the next day, which was pretty amazing. Both techs were prompt, professional and very friendly. Everything was done to exacting standards. The price was more than fair and was exactly what I was quoted when he arrived I've used PlumbSmart twice, Francisco Geno were both awesome. I don't know how you could possibly do better than PlumbSmart and i have no hesitation to highly recommend them! Thanks!
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Kevin, for your wonderful feedback! We're so glad to hear that Francisco provided you with such exceptional service and that you had a great experience from start to finish. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
From Google
David Sampson
PlumbSmart had quick response times, excellent communication and reasonable pricing. But who really earned my patronage was the technician, Matthew. Matthew explained the cause and solution to each issue in a way only a seasoned professional could. His work was quick and clean, and it was actually a pleasure working with him. Give PlumbSmart a call when issues arise and be sure to request Matthew.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, David! We appreciate your kind words about our quick response times and communication. It's great to hear that Matthew made such a positive impact on your experience. We look forward to assisting you again in the future!
From Google
Lance Thompson
On time & efficiently installed., Keith did a nice job explaining the system to us and making us more aware of ongoing maintenance needs.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Lance, for your 5-star rating; we truly appreciate your support!
From Google
Roberto A. Perez
The service was a regular air conditioner anual checkup. All good , no issues found done by an attentive technician.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Roberto! We're glad to hear that your annual checkup went smoothly and that our technician provided attentive service. Your satisfaction means a lot to us!
From Google
Matt Calamia
Got me an appointment first thing on Monday and resolved my drain. Alec was great, highly recommend!
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Matt! We're glad we could get you in early and that Alec provided great service. Your recommendation means a lot to us!
From Google
Shelly Solomon
We use Plumbsmart for our AC service 2 times a year and plumbing, They are Amazing to work with. The customer service is awesome and the technicians have been awesome. I highly recommend this company for your AC and plumbing needs.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Shelly, for your kind words and for recommending us; we're glad you had a great experience with our customer service and Matthew's help in fixing your bathroom sinks!
From Google
Daniel McQuillan Jr.
Great service, communication and pricing@ AC fix and service
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Daniel! We're glad to hear you appreciated our service, communication, and pricing. Your support means a lot to us!
From Google
Wendy Reynolds
Efficient friendly work… it’s my go to company
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Wendy! We appreciate your kind words and are glad to be your go-to company. Your support means a lot to us!
From Google
Jerry Mooberry
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Jerry, for taking the time to leave a review. We appreciate your feedback and look forward to serving you again!
From Google
Joseph Lee
Scott the technician was awsome with Professional manner. Fully recommended.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Joseph! We appreciate your kind words about Scott and are glad to hear you had a great experience. Your recommendation means a lot to us!
From Google
Mark Bertagni
Alec, who came out to fix our problem, was fantastic. I will definitely use you folks again. A reasonably priced do great work. I will tell many people how great you guys are
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Mark! We're glad to hear that Alec provided fantastic service. We appreciate your support and look forward to assisting you again in the future!
From Google
Jorge Carias
Great communication and fast service.
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Jorge! We appreciate your kind words about our communication and service speed.
From Google
Katie Lennen
Plumb Smart was friendly and answered all our questions. We will continue to use their business!
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Katie! We're glad to hear that you found our team friendly and helpful. We appreciate your support and look forward to serving you again!
From Google
Bill Price
These guys were beyond amazing from beginning to end. The service and price were top notch! In my house moving forward it’s only PlumSmart!
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Bill! We're so glad to hear you had such a great experience with us. We appreciate your trust and look forward to serving you again in the future!
From Google
Kay Taylor
Water leak at meter. Looks like the city has another leak to address. Plumbsmart is the best!! You have done several jobs for me and the workmen have always been top notch Thank you
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Kay! We appreciate your kind words and are glad to hear you've had great experiences with our team. Your support means a lot to us!
From Google
Patty Flack
Business reply
PlumbSmart Plumbing Heating and Air
Thank you, Patty, for taking the time to leave a review. Your feedback is appreciated!
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From Google
Business reply
PlumbSmart Plumbing Heating and Air
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