Phoenix

Emergency Master Plumbing&Air

4.9 of 5

Average of 263 Google reviews

Positive and negative reviews

  • Positive 257 reviews, 97% of all reviews
  • Negative 5 reviews, 2% of all reviews
  • Not counted 1 review, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fast emergency response

  2. Friendly professionals

  3. On-time arrivals, quick repairs

  4. Fair, reasonable prices

What reviewers dislike

  1. Prices on the high side

  2. Repairs with problems afterward

  • Reviews used: 213
  • Made on October 20, 2026
How summaries are made
Call (623) 584-4706

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Michael D 5 of 5

Prompt service. Appreciate the short notice response.

From Google

Paul Schmitz 5 of 5

We found out our heater had gone out late in the evening last week on a Thursday, and flooded the drain pan, and ruined the pedestal. By Friday afternoon, Austin and Colby had it replaced as well as a bad PRV the next day. They also partner with a service that does the renovation to the pedestal and works with your home owner's insurance. We're very pleased with their work...

From Google

Larry Paulson 5 of 5

Professional, friendly service. I really appreciated the military discount !

From Google

Mark Johnston 5 of 5

Austin and his team were reliable and did a fantastic job, repairing damage caused by tree roots in the outflow pipe underground, will definitely call them with any plumbing issues in the future

Business reply

Emergency Master Plumbing&Air

  • September 2026

Austin and the team really appreciate you noticing their work on that tricky pipe. We’ll be here whenever you need us next.

From Google

Ryan Richards 5 of 5

Immediate response and fast and friendly service.

Business reply

Emergency Master Plumbing&Air

  • September 2026

Glad we could respond quickly and keep things friendly for you, Ryan. Appreciate the feedback!

From Google

sue HW 5 of 5

The entire process from the first phone call was great after waiting on another company for a day and a half! Corey and Nate were both very professional , great to chat with and seemed confident in their work and the outcome was perfect. I will be using them again in the future. Sue

Business reply

Emergency Master Plumbing&Air

  • September 2026

We’re glad Corey and Nate made a difference after your wait. Looking forward to helping out again whenever you need.

From Google

Drew Alexander 5 of 5

Dylan was great! Courteous and professional.will definitely use them again.

Business reply

Emergency Master Plumbing&Air

  • September 2026

Glad Dylan made a good impression. We look forward to helping you again whenever you need.

From Google

Craig Morton 5 of 5

  • Edited
Awesome work! Thank you guys.

Business reply

Emergency Master Plumbing&Air

  • November 2025

Thank you, Craig. You’re the best we appreciate you!

From Google

Patrick Lacey 5 of 5

Prompt, personable and fairly priced. Very satisfied.

Business reply

Emergency Master Plumbing&Air

  • August 2026

Thanks for the review, Patrick Lacey. We appreciate you taking the time to share your experience.

From Google

Noneya Business 5 of 5

We had a backed up kitchen sink that made a huge nasty mess. It wasn’t super cheap but the service was efficient and good quality. They also give a 30 day warranty with service so if it’s not good they’ll come back and make it good. Was worth every penny.

Business reply

Emergency Master Plumbing&Air

  • August 2026

Glad to hear the warranty gave you peace of mind and the job was worth it! We appreciate you trusting us with your kitchen sink.

From Google

Kemon P 5 of 5

Nate was a standup master plumber who provided emergency service quickly and promptly followed up a couple days later and replaced parts and enhanced existing plumbing along with his helper Lorenzo. I highly recommend Nate to complete your plumbing needs honestly and completely!

Business reply

Emergency Master Plumbing&Air

  • August 2026

Nate and Lorenzo will be happy to hear this. Thanks for sharing your experience and trusting us with your plumbing needs.

From Google

Agnes Niko 5 of 5

Excellent service! Communication with the team was on point from the appt scheduling to when the job was complete! Thank you so much!

Business reply

Emergency Master Plumbing&Air

  • August 2026

Thanks so much for highlighting our communication, Agnes! We're really glad the whole process was smooth for you.

From Google

Andrew Auten 5 of 5

Fast service, nice owner, fair pricing High recommend

Business reply

Emergency Master Plumbing&Air

  • August 2026

Thanks so much, Andrew! We're glad you appreciated the quick service and fair pricing, it means a lot to us.

From Google

Jeffrey Bradlinski 5 of 5

Excellent work and timely response and arrival.

Business reply

Emergency Master Plumbing&Air

  • August 2026

Really appreciate you highlighting our timely response and arrival, Jeffrey. Glad we could get the job done right for you!

From Google

Rick Riggert 5 of 5

Nate and Austin, fantastic and Austin's little boy Denali, a good kid learning the job. These folks were johnny on the spot. We are very thankful they were available, would use them anytime anywhere.

Business reply

Emergency Master Plumbing&Air

  • July 2026

It means a lot to hear that about Nate, Austin, and Denali! We’re glad we could be there when you needed us and look forward to helping you anytime.

From Google

Myeshia Lee 5 of 5

  • Edited
Great service! Justin was professional, courteous, and knowledgeable. I will definitely use Emergency Master Plumbing and Air again.

Business reply

Emergency Master Plumbing&Air

  • October 2025

Thank you, Myeshia, for the kind words! We're thrilled to hear that Justin provided you with exceptional service. We look forward to assisting you again in the future.

From Google

Kevin Davis 5 of 5

From Google

Dave Brown 4 of 5

Fast and reliable service

From Google

Gpregs Pregulman 5 of 5

Great service! Justin explained everything step by step and solved it quickly.

From Google

Lisa Garcia 5 of 5

  • Edited
I trust their work and honest and quick service. Highly recommend.

Business reply

Emergency Master Plumbing&Air

  • October 2024

Thank you Lisa!

Showing 20 of 263 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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