4.0 of 5
Average of 31 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
PipeWorks Plumbing is a family-operated company based in Depew, New York, serving homes and commercial customers in the surrounding area. Its plumbing work includes repairs, maintenance, installations, drain cleaning, water heaters, sewer lines, and fixtures.
From their website, pipeworksplumbing
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Prompt responses
Quality of the work
Professional, friendly service
Prices as reasonable
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, pipeworksplumbing.co
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Cynthia Rotella
Excellent service, every time. Their response time is always prompt, and the quality of their repairs is outstanding. They are professional, reliable, and take pride in their work. I highly recommend them to anyone looking for an honest, dependable plumber.
From Google
billsfan2000
Reasonable price | $1,000+ John and his team installed new HWT's for me this week and could not be more complimentary of the service. Arrived on time, did the work efficiently and with minimal disruption, for a fair price, and left the working areas spic and span. Truly looked after my home as if it were their own. Great work, highly recommend. Services Water heater installation
From Google
B V
Local company with very reasonable prices. John, Tony, and Ashton were super easy to work with and had the job done within an hour. Will definitely use them again
From Google
Miss
John was AMAZING! I had a few leaks and he was on it! He came at the time he said... Was very professional! I will 💯 be calling John for all my plumbing needs!!! Thank you so much!!!!
From Google
Mitch
we needed our sump pump replaced and a sink installed in the garage. After several outrageous quotes, a friend referred us to John and Lancaster Plumbing/Pipeworks. John was prompt, polite and informative. He explained what, why and how of his proposal. The work was performed in half the time of the other quotes, the clean up after was excellent and everything works perfectly (it has been a couple of months). I would highly recommend John and his crew for any plumbing needs! Thanks for great customer service!
From Google
Ryan Lee
A++ John was a great knowledgeable guy. Easy communication and quick service. I look forward to calling them in the future.
From Google
Jeanette Kosack
From Google
Scott Rook
I called on the recommendation of another plumber to have my kitchen faucet repaired. Two plumbers showed up. David told me I needed a new faucet but he didn't have one on the truck. Tony stayed behind and sat on my deck while David went to get a new faucet. He had to make two trips because he brought the wrong one the first time. I kept asking for an estimate but David said he wouldn't know until the job was done. David installed the new faucet and said the total was $680. He gave me no itemized bill and no explanation of the costs. Tony did nothing. I called the office to get an itemized breakdown of what I had just paid for. They referred me to David and I had to speak to him. He was rude and disrespectful because I dared to ask what I had actually paid for. Terrible customer service and overpriced for a kitchen faucet replacement. Negative Responsiveness, Professionalism, Value Services Faucet installation
From Google
Nicolaus VanCleave
This is a disgusting company Negative Professionalism
From Google
Alexis Chimera
I wish I can give negative stars to this place because a one is generous. These people are monsters do not do any business with them at all! Negative Responsiveness, Punctuality, Quality, Professionalism, Value
From Google
Shannon Bischoff
This was not done with the permission of the business owner. They are a reputable company and this was done without their permission these guys are professional and kind people and love animals and would never allow this on their property. Please know your facts before you share posts that can ruin someones hard earned reputation.
From Google
Laura
Disgustingly unprofessional company with no skill or moral compass. I would NOT recommend this place to my worst enemy. Negative Quality, Professionalism, Value Services Garbage disposal installation
From Google
Carole Jordan
Disgustingly allowed animals to suffer in the sun without water or food, caged. They should be put in the same position. Would never recommend this place! Negative Quality, Professionalism
From Google
Rob Walker
Disgusting
From Google
Julie Baake
What kind of people let puppies sit outside in 80+ degrees locked up in a crate just so you can make a couple bucks, you should be ashamed. Negative Professionalism
From Google
Chris Flynn
Awful business. Even worse people running it. Negative Quality, Value
From Google
Tim Braven
From Google
Nancy Over
John was great...quick response and friendly and did a great job.. Positive Responsiveness, Punctuality, Professionalism Services Faucet installation, Garbage disposal installation
From Google
Ruth Gardner
John was very professional and came out immediately to help with an inspection on a property which sold in the village to help get it to closing..I would highly recommend him and his company for your plumbing needs as he is very knowledgeable!
From Google
Amanda
Our Air Conditioner wasn't working and when I reached out, Mike was here in less than 24 hours. He was polite, professional, and explained exactly why it wasn't working and what he was going to do about it. Our house is nice and cool again and I will definitely recommend both their HVAC and plumbing services to anyone I know! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed
Showing 20 of 31 reviews
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From Google
Business reply
Lancaster Plumbing Inc
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