Williamsville

Ed Young's Plumbing

4.2 of 5

Average of 62 Google reviews

Positive and negative reviews

  • Positive 50 reviews, 81% of all reviews
  • Negative 10 reviews, 16% of all reviews
  • Not counted 2 reviews, 3% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional and courteous service

  2. Helpful, knowledgeable staff

  3. Prompt, punctual service

  4. Fair or reasonable prices

What reviewers dislike

  1. Reviewers report rude or unhelpful customer service

  • Written reviews used: 49
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 632-3150Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Saturday 8:00 am to 4:30 pm
  • Sunday Closed
E-mail
E-mail Ed Young's Plumbing

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jamie Cassata 5 of 5

Dave was a real help to us. A true expert who answered all our questions and advised us against a solution that would've been the wrong fit for us. That's integrity. We will be going to them for our work from here on out. Thank you!

From Google

Audrey Friedrich 5 of 5

I needed fast service for a toilet problem.. one bathroom only in our house. I called at 8am Mon and received service by 10am... very nice employee..explained everything...fair price. Will use again!

From Google

Marc Hurwitz 5 of 5

Reasonable price | $300–400 John came out to our house and took care of our issues. He came quickly, was very professional, and the price was fair. Would definitely recommend. Services Plumbing leak detection, Plumbing pipe repair

From Google

Charles Williams 5 of 5

Reasonable price

From Google

Jason Johnson 5 of 5

Ed Young's Plumbing did a great job. I called in the morning and they came out to fix my leak that afternoon. Ryan was professional and provided me the most cost effective solution to fix the leak. Ryan was quick to complete the work and cleaned up after himself. I will definitely use Ed Young's Plumbing again and recommend my friends and family.

From Google

Joel Hayden 5 of 5

Reasonable price | $200–300 Ed Youngs sent out a plumber to snake a very clogged kitchen drain; and Mark did a great job. He took care to place down plastic, used shoe coverings, and didn't leave any mess. This was a fairly priced service over all. I suppose someone else could be cheaper, but you usually get what you par for imho. We will sure consider using Ed Youngs again for plumbing situations when necessary. This drain service has a 30 day warranty. Services Drain cleaning

From Google

Ted Lightfoot 5 of 5

Great price | $200–300 First impression: upfront and professional. We booked a sewer cleaning at the office. They were very upfront about boundaries (they were not going to take anyone else’s opinions— or pictures), they gave us their standard rate for cleaning (reasonable— I’ve been through a few plumbers on this sewer) and said they could be there the next morning even though this was not an emergency. Second impression: make that REALLY professional and thorough. They snaked the drain with a side cutter (vs the augers and c-cutters that punch a hole through the roots but don’t close cut them) to see how much they could get out, then used a camera to see how well the sewer had opened and went back and forth between cutting and inspection until the sewer looked as clear as they could get it. Since the access is only 4” and the sewer is 6”, there is no way to get anything like a 6” spiral cutter in there to get a true flush cut (who designed this system?), but they got as close as possible. I was struck by how diligently they stuck with it. I was also ecstatic that they used their camera to fix the problem rather than “document” the need to tear up the sewer (like the last guys tried). I’m sure glad they didn’t listen to the last guys opinion! The list price was reasonable, the price for this level of service was fantastic. I am signing up for regular service: this is the kind of service that inspires loyalty. Services Sewer repair

From Google

Don Colpoys 1 of 5

Overpriced | $200–300 I would never suggest Ed Young’s plumbing to anyone. Rude customer service on the phone. Work lasted for four months. Charge $288 to have a drain snake. That lasted for four months. Services Drain cleaning

From Google

Steven Szpilewski 4 of 5

From Google

Trevor Cornish 5 of 5

They got here the same day to unclog my kitchen sink drain. Scott was friendly and efficient.

From Google

CJ Johns 2 of 5

Historic hardware business that has been in Williamsville since forever. Used to be easy to get in and out but the parking situation which other reviewers mention is a deal breaker. Why have an employee harass people trying to park to shop at your store because you think they are going into the creekside restaurant. A little professionalism would go a long way.

From Google

Viking Politics 3 of 5

From Google

Parker Brenon 1 of 5

From Google

Daniel Bringhurst 5 of 5

John and Mark installed our new Hot Water Tank and were extremely professional and efficient. They called before arriving, arrived on time, explained everything concisely, reviewed everything when the job was complete, cleaned up thoroughly, and were very respectful of our home and property. I don't know if either of them smoke but they did not smell like smoke and they did not smoke on or around our property, which is greatly appreciated. They improved the valves and connections when installing the new Hot Water Tank and removed the old Tank. David was extremely helpful on the phone getting the process started as well. I would HIGHLY recommend Ed Young's and will absolutely use them for future plumbing needs. Top Class operation.

From Google

Janice Colvin 5 of 5

Ed Young's Plumbing answered our call and was able to send someone out to our house almost immediately! Bryan called on his way over and the work was completed and the problem resolved in under an hour from the time of our initial phone call. He helped clean the space , let us know what caused the issue to begin with and gave the recommendation on maintenance to prevent it from happening in the future. They helped ease a potentially very stressful situation. Would highly recommend Ed Young's Plumbing!

From Google

Frank Silla 5 of 5

From Google

Ted Schmidt 5 of 5

This is the second time (two different issues) in the past several months I've used Ed Young's plumbing service and both times the work has been of high quality, the service exceptional, and the cost very reasonable. Five stars and two thumbs up for John who provided the service both times.

From Google

Thomas Carroll 5 of 5

I'm not a handy guy but I can fix plumbing issues with help from the staff at Ed Youngs. Thanks

From Google

Gabriel Abdulla 5 of 5

Has everything you need for less

From Google

Jerry Phelps 4 of 5

Ed Young's plumbing came to my house to install a new Bradford White hot water tank, as well as replace some ductwork. Their prices were on par with everybody else. They showed up on time. They were friendly, courteous, and professional. They did a great job replacing the ductwork. They also did a good job installing the Bradford White hot water tank, with the exception they put small dents and scratches in it while installing. To be fair it was a very tight area they had to work. The thing is they did not tell me about the dents or scratches I had to find them myself when I inspected the job after they left. So I called and complained about the dents and scratches. The manager came out and inspected the job. He stated that they could not help the dents and scratches because it was such a tight area. I asked for a new tank and he would not put a new tank in, he said it would only happen again when they try to replace it. So he refunded me $100 towards the price. And assured me in writing that it would not affect the warranty on the tank or the operation of the tank. Not completely happy with that but it is all he was willing to do. It has been about 2 weeks, seems to be operating fine.

Showing 20 of 62 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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