Lancaster

Western New York Plumbing

4.9 of 5

Average of 238 Google reviews

Positive and negative reviews

  • Positive 234 reviews, 98% of all reviews
  • Negative 4 reviews, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional, knowledgeable, friendly and courteous service

  2. Quality and reliability

  3. Reviewers praise prompt responses and punctual arrivals

  4. Fair or reasonable prices

  • Written reviews used: 225
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 683-5455

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 4:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Thomas Mitchell 5 of 5

Reasonable price | $1–200 Services Toilet repair, Faucet repair

From Google

Gary Noshay 5 of 5

New Mike was checking on a hot water tank issue. He was very knowledgeable and professional.

From Google

Karen Kalinowski 5 of 5

New Reasonable price | $400–600 WNY plumbing is great. They’re on time and very thorough. I’ve used them for many jobs from toilet installation to garbage disposal installation to leaks and they always complete the job properly. They go above and beyond to ensure your satisfaction. My favorite plumber is Mike. Services Garbage disposal installation

From Google

Susan L Peters 5 of 5

New Reasonable price | $200–400 Mike from WNY Plumbing did a phenomenal job during his recent visit. He not only checked and fixed various problems, but also shared his knowledge about how to keep things running smoothly. My disposal sink was clogged. I had tried to do this, but was unsuccessful. He took care of it & pointed out that it was very tight. Since I don’t use it often, he suggested that I use it periodically- lemons or limes do a good job & leave a fresh smell. He added that running ice cubes through periodically will sharpen the various parts of the disposal. Next we went to the master bathroom to check the 2 sinks. Both were draining slowly. He unclogged both & added that he uses a toothed file when cleaning out drains. It’s very efficient. Then he clean out the shower drain. I’ve lived in the house for over 6 and a half years. All of the drains definitely needed to be cleaned. Then I pointed out that the shower head was not changing the output sprang as it should. (There are 4 different sprays.) he took it off & fixed it - and showered me how he did it. I have a guest bathroom with a shower & tub. I don’t use it often. He suggested that I run the water & use the tub stopper periodically so that the various parts don’t seize up or rot. We went to the basement. He asked if I had descaled it & cleaned the filter. The previous plumber had handled that. He checked the sump pump. I found Mike to be very knowledgeable & pleasant to work with. I definitely recommend WNT Plumbing in the event that you should have any plumbing issues. Services Drain cleaning

From Google

Mark Kelley 5 of 5

New Great price | $600–800 Service person was prompt, called to let me know he was on his way, quick, efficient, and friendly. Would highly recommend. Services Sump pump repair

From Google

Denise Godinez 5 of 5

Mike was very personable, knowledgeable and competent. He did a great job on new kitchen plumbing. I look forward to him returning to complete the work once counters are in. Services Service not listed

From Google

Joe Muscato 5 of 5

Reasonable price | $600–800 Andrew installed a sump pump line without any problems. Excellent service!

From Google

Richard Dillon 5 of 5

Reasonable price | $200–400 The plumber, Mike, was knowledgeable, very pleasant and tenacious in a difficult repair. I am extremely pleased with the service provided. Very highly recommended. Services Plumbing pipe repair, Faucet repair

From Google

Chiquita Foster 5 of 5

The scheduling of initial appointment was fast. The technician was professional & pleasant. He was able to repair the problem.

From Google

Lucas Fromen 5 of 5

Great price. Work done quickly. Reliable. Always responsive. 10/10

From Google

Diane Holloway 5 of 5

Great price | $400–600 Been using WNY Plumbing for years. Very professional and reliable. Our service technician Mike McDonough is so knowledgeable and friendly. Prompt service. Services Water heater repair, Sump pump installation

From Google

Marcia Tichy 5 of 5

From Google

Benjamin Poorbaugh 5 of 5

Reasonable price | $1,800–2,000 Great guys and very professional, the whole experience was top notch. I highly recommend this group for any of your plumbing needs. Services Water heater installation

From Google

Lauren Moore 5 of 5

Great price | $200–400 Very quick turn around on our emergency need - next day! Turned out the job was pretty simple, so the tech made sure to use the minimum service charge to show me small maintenance and info about our water heater. Great guy. Nice to my old dog too! Services Outdoor plumbing system repair

From Google

d young 5 of 5

Hands-down, best plumbing company I’ve ever dealt with.

From Google

Daniel Lyons 5 of 5

Reasonable price | $200–300 While house sitting for my daughter, WNY Plumbing was scheduled in to repair a toilet in the master bathroom. Tyler was prompt in arriving and quickly determined what needed to be done. He repaired the toilet flange, replaced a leaking toilet supply and set the toilet in a little over an hour. He thoroughly cleaned the area and tested his work fully prior to his departure. Tyler was friendly and informative and represented the company well. A very good job overall. Services Toilet repair, Plumbing pipe repair, Toilet installation

From Google

Mark Barone 5 of 5

Reasonable price | $100–200 Very professional. Explained everything well. Services Water heater repair

From Google

Donna Kihl 5 of 5

From Google

Charles Gerace 5 of 5

Reasonable price | $800–900 Services Plumbing pipe repair, Toilet installation

From Google

Renee Frazier 5 of 5

Great price Mike and Kevin did a great job installing our new hot water tank. Western New York Plumbing has done several jobs at our house and we are always happy with their work. I highly recommend them. Services Water heater installation

Showing 20 of 238 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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