From Google
Louis Gregorich
Very good service! They were promptly on time and very knowledgeable. Answered all of our questions.
Business reply
King Charles Plumbing, Heating & Air
Thanks Louis!
King Charles Plumbing, Heating & Air
5.0 of 5
Average of 682 Google reviews
Positive and negative reviews
- Positive 677 reviews, 98% of all reviews
- Negative 3 reviews, 1% of all reviews
- Not counted 2 reviews, 1% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
About King Charles Plumbing, Heating & Air
- In business: 4+ Years
King Charles Plumbing, Heating & Air is a locally owned company based in Surprise that serves homes and businesses around Phoenix and the wider Valley. One crew can fix plumbing and heating or cooling problems in the same visit, from water heaters, drain clogs, leaks and water softeners to air conditioners, furnaces and heat pumps.
Services
- Drain cleaning
- Water heaters
- Tankless water heaters
- Leak detection
- Backflow prevention
- Plumbing fixtures
- Water treatment
- Heating and cooling
They offer
- Warranty on work
- Financing
- Upfront pricing
From their website, kingcharles
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- In business
- "4 years serving Phoenix"
- Drain cleaning
- "Drain Cleaning & Clog Removal"
- Water heaters
- "Water Heater Installation & Repair"
- Tankless water heaters
- "Tankless Water Heater"
- Leak detection
- "Leak Detection & Repairs"
- Backflow prevention
- "Backflow Prevention & Pressure Regulation"
- Plumbing fixtures
- "Faucet repairs, sink installations"
- Water treatment
- "Water Softener & Filtration Systems"
- Heating and cooling
- "AC Installation & Replacement"
- Warranty on work
- "Satisfaction guaranteed"
- Financing
- "We partner with Wisetack to offer flexible payment options."
- Upfront pricing
- "provide you with a detailed estimate before any work begins"
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Fair prices that match the quote
Technicians who arrive on time
Clear explanations and answers
Quick, same-day service calls
License record
Not checked by FairPipes yet
We do not have license records for Arizona yet. Look up this business on the state licensing board's website.
Details
- Hours
- Monday through Friday7:00 am to 7:00 pm
- Saturday8:00 am to 5:00 pm
- SundayClosed
- Website
- kingcharles
.com - Phone
- (623) 888-
8000
Hours as listed on Google; we have not checked them.
Reviews
From Google
Bill Lawson
Ryan was on time and did great job.
From Google
Arlene B
Excellent service call. Prompt, efficient, articulate and personable . I now have a twice yearly service contract with them.
Business reply
King Charles Plumbing, Heating & Air
We appreciate your review!
From Google
Maria Setticase
We are so happy with the service we’ve received from King Charles. Our air conditioner was making quite a bit of noise and Josh came to check it out. Not only was he on time, he was extremely efficient. We are so happy to have King Charles Han for all our HVAC needs!
Business reply
King Charles Plumbing, Heating & Air
Thank you!
From Google
Julie Wasson
Excellent customer service.
Business reply
King Charles Plumbing, Heating & Air
Thanks!!
From Google
Ronald Gabaldon
I have been using them for years. They are always punctual and professional. Their fees are quite reasonable!
From Google
Armando Arganda
Business reply
King Charles Plumbing, Heating & Air
Thank you!
From Google
Mike Hoffman
9/23/26: Josh stopped by today to replace a laundry room faucet. He was in and out in 20 minutes. Another great experience. King Charles has provided my family with plumbing and HVAC services for approximately six years. It is rare these days to find a company that places the interests of their customers first. King Charles exemplifies what every company should strive to be. Their work is top-notch and typically lower cost than their competitors.
Business reply
King Charles Plumbing, Heating & Air
We're happy to have helped get soft water to your misting system! It's important to keep cool in this heat, even if it means misting up the place. And as for the Anode rod in your hot water tank, well, we all know that's a must-have accessory for any hot water tank in the area. Thanks for choosing King Charles Plumbing and Air Conditioning!
From Google
Max Premseler
Great service from an expert technician. Josh definitely knows his trade well.
Business reply
King Charles Plumbing, Heating & Air
Thanks!
From Google
Carla Cortes
Ryan and team are very responsive - quick to come out and resolve any issues. We are very pleased with several repairs by King Charles.
From Google
Breanna Weible
Honest and always quick to respond.
From Google
Dora Enriquez-Jones
Arrived on time. Read estimate before work was done.
From Google
Debbi Kirk
Ryan was here within 30 minutes from when I called him to fix a leaking toilet!
Business reply
King Charles Plumbing, Heating & Air
Thanks Debbi!
From Google
Dave Haugen
We needed a toilet replacement with a very short time frame. Ryan and Josh made it happen. That’s why we continue to call Ryan for all our plumbing needs. Thanks Ryan.
Business reply
King Charles Plumbing, Heating & Air
Thanks for the 5 stars Dave!
From Google
Jim Reavis
Ryan and his team are always on time and do an excellent job. Josh is the man that always takes care of me and he always does an excellent job. Always professional and extremely trustworthy.
Business reply
King Charles Plumbing, Heating & Air
Thank you Jim!
From Google
Dawn Hayes
Josh and Kevin…saved my day! Came home from the hospital to find a plumbing problem. Called King Charles (as a new customer)…they came to my home same day and solved my problem…at a very reasonable price! King Charles Plumbing is now my go to plumber! Thank you!
Business reply
King Charles Plumbing, Heating & Air
Thank you for the great review! Josh & Kevin are great!
From Google
Angelina Smith
Ryan came on time, checked my a/c and water softener. Always leaves everything clean and as it was. Answered all my questions. Very happy with their service and will use them again.
Business reply
King Charles Plumbing, Heating & Air
Thanks so much Angelina!
From Google
Bob Jackson
Best plumbing service experience EVER! At 11:00am I noticed our hot water tank was leaking from corrosion. A call to King Charles and Ryan was at the house within 30 minutes for an evaluation and a new hot water tank was installed by 1:30pm that afternoon. Ryan was courteous and professional! Who am I going to call? King Charles !
Business reply
King Charles Plumbing, Heating & Air
Thanks for the awesome review Bob! It was actually Josh who did the water heater replacement; Ryan works in the office. We have a great team! Thank you!
From Google
TIM VONDERFECHT
Ryan from was great. Fixed the issue and provided guidance in case the piolt when out on the water heater ever again. Was on time and had everyting fixed in minimum time.
Business reply
King Charles Plumbing, Heating & Air
Thank you for the great review! Kevin was the technician who got your water heater back running again. He’s awesome!
From Google
Rae Martinez
On time, personable, professional, completed work in timely manner with exceptional skill. Kept us posted of what he was doing and why during all the steps.
Business reply
King Charles Plumbing, Heating & Air
Thanks!
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From Google
Business reply
King Charles Plumbing, Heating & Air
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