Phoenix

Call-Us Plumbing

4.7 of 5

Average of 595 Google reviews

Positive and negative reviews

  • Positive 555 reviews, 93% of all reviews
  • Negative 34 reviews, 6% of all reviews
  • Not counted 6 reviews, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Call-Us Plumbing

  • In business: 30+ Years

Call-Us Plumbing is a residential plumbing company based in north Phoenix that works in Phoenix, Glendale, Peoria and Scottsdale. It clears drains, repairs and installs tank and tankless water heaters, finds slab leaks, re-pipes homes in PEX-A and installs water softeners. It has served the Valley for more than 30 years.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Repiping
  • Plumbing fixtures
  • Water treatment

They offer

  • Upfront pricing

From their website, call-usplumbing.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"has served Phoenix and the surrounding cities for over 30 years"
Drain cleaning
"Drain Clearing"
Sewer lines
"We pull roots out of sewer lines"
Water heaters
"Water Heater Service"
Tankless water heaters
"Rinnai and Navien for tankless installs"
Leak detection
"Slab leak detection"
Repiping
"We re-pipe in PEX-A through attic and walls"
Plumbing fixtures
"Faucets and fixture cartridges"
Water treatment
"A whole-home softener fixes the scale"
Upfront pricing
"we'll walk you through what it costs and why, before any wrench moves"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Friendly, courteous technicians

  2. Quick, efficient repairs

  3. Technicians arrive on time

  4. Helpful staff, easy scheduling

What reviewers dislike

  1. Failed repairs and home damage

  2. Rude or unanswered phone calls

  3. Arrivals outside the time window

  4. Long waits for parts and repairs

  • Reviews used: 356
  • AI read a sample of 300 of them.
  • Made on October 20, 2026
How summaries are made
Call (480) 398-6658Visit website

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday through Friday8:00 am to 6:00 pm
  • Saturday8:00 am to 12:00 pm
  • SundayClosed

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Harald Nagel 5 of 5

Our home warranty company sent Call-Us Plumbing out for a repair. Communication was great, the plumber they sent was prompt, knowledgable, and very polite. He fixed the issue quickly and competently.

From Google

Fadiga King 5 of 5

Definitely one of the most experienced and professional companies I've had the pleasure to use. The attending technician Chase went the extra mile to ensure the job was completed same day. Will definitely use again.

From Google

Perry Wu 5 of 5

They have good customer service, arrived on time, and are reasonably priced. Would recommend for your plumbing needs.

From Google

michael plumer 5 of 5

We had a wonderful experience with Call Us Plumbing. The receptionist was super courteous & helpful! The technician Jeff was very thorough and timely. We highly recommend Call Us Plumbing!

From Google

Jennifer Lonie 5 of 5

Fast friendly and very professional. My technician Billy was on time and very professional. He came in and got the job done in a timely manner. I would recommend Call Us Plumbing to family and friends.

From Google

Mary Jo Zipperle 5 of 5

Arrived on time. Very quick and tidy to service my water issue. Thank you Billy

From Google

Donna J J 5 of 5

We were very happy with the service, the response time, the follow up as well as the technician. Very professional.

From Google

Ali Foster-Goldman 5 of 5

We used call us plumbing through our home warranty company for a water heater that needs to be replaced. They were responsive, it took about a week for the water heater to come in and get installed, but they did keep us updated whenever we called to hear the status. The plumber was very professional And got the job done.

From Google

Rick Gross 5 of 5

Worked directly with Chase who was very friendly and communicative about all that he was doing. Really appreciate all the hard work that was done!

From Google

Bree Gooch 5 of 5

Thank you Call us Plumbing for fixing our shower! They are all very friendly especially Michelle in the office on the phones..

From Google

Lauryn Berger 5 of 5

Honestly the best and most knowledgeable plumber I’ve ever had. I would 1000% recommend Billy. He was thorough, timely and finished the repair quickly.

From Google

Jenny Hernandez 1 of 5

I do not recommend this company at all! My experience with this company has been a nightmare. I have had my home warranty for about 10 years and I have never had a bad experience with the company or technician until they sent Call Us Plumbing to my house. Last Tuesday they sent technician Chase out to fix a leak in my shower. He fixed the leak but said he would need to come back on Thursday to put the screw in the handle. Thursday morning passes by don't hear anything. I reach out to the company they said they will have Chase reach out to me. He never call or shows up. Friday I reach out to the company asking please can someone come finish the job and put a screw back in the handle of the shower so it doesn't keep fall off. They said they would have Chase call me ASAP. I hear nothing until late Friday. Chase calls and says sorry I got stuck at a job these last two days. I will come Monday and finish the job. Well it's Monday at 8 pm and no Chase and no fix. So disappointed that a company would do this. I told my husband to go see if he could figure out what screw it would need. Husband looks and says the screw is there it's just jammed in there and stripped the technician must have stripped it and it's stuck. So why couldn't technician Chase just say that and offer to put a new handle on the shower and fix it? Totally unprofessional. Please don't be like me and use this company. Now I am having to find a new shower handle and pay for it myself even though I paid this company to fix the problem but they gave me more problems as they have ghosted me and did not finishing the job.

From Google

Gaby Ascencio 5 of 5

Great service. Billy was great, curteous. He changed and solved the problem with my sink faucet the same day . Highly recommended

From Google

Teri Susak 5 of 5

Everyone I dealt with was friendly, responsive and helpful, from scheduling coordinator to technician. My repair was quick and high-quality. Highly recommend!

From Google

Brenda Sanchez 5 of 5

They were great! Prompt and fixed the problem right away!!

From Google

H. Zamani 5 of 5

I had few plumbing issues that were not covered by my Home Warranty. The Call-Us Plumbing scheduled the work in a timely manner and the plumber showed up on time and fixed all the issues.

From Google

sergio sarabia 5 of 5

I recently had the pleasure of working with Call Us Plumbing, and I couldn’t be more satisfied. They were professional, punctual, and highly communicative throughout the entire process. Their attention to detail and dedication to customer service truly stood out. I highly recommend Call Us Plumbing for anyone in need of reliable plumbing services.

From Google

Gloria Brown 5 of 5

Jeff did an awesome job. Very pleased with the service.

From Google

Lily 1 1 of 5

  • Edited
Your company installed a new water heater for me on April 30, plumber also changed the copper pipe. I noticed some water leaks from the connection from the new copper pipe on July 14 . It should be just a small flaws, easy fix . I called your office couple times , no solution for me and you guys just kicking the ball . The fact is Your plumber didn't do the job properly , the water might have been leaking from day one who knows . . Just Don't be believe any decent plumbing company would not warranty their job for after 2 months , Your Customer service is horrible, very disappointed !!!!

From Google

Justin Seegmiller 4 of 5

This company did a decent job fixing things. We had to call them a couple times for this property. Maclay Real Estate did not leave this real estate property in tip top condition. Plumbing co. Fairly punctual. They did the job.

Showing 20 of 595 reviews

Share your experience

Is this your business?

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Call-Us Plumbing

From their website, call-usplumbing.com, as of October 20, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"has served Phoenix and the surrounding cities for over 30 years"
Drain cleaning
"Drain Clearing"
Sewer lines
"We pull roots out of sewer lines"
Water heaters
"Water Heater Service"
Tankless water heaters
"Rinnai and Navien for tankless installs"
Leak detection
"Slab leak detection"
Repiping
"We re-pipe in PEX-A through attic and walls"
Plumbing fixtures
"Faucets and fixture cartridges"
Water treatment
"A whole-home softener fixes the scale"
Upfront pricing
"we'll walk you through what it costs and why, before any wrench moves"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Read the full method

Reviews behind this point

AI-generated summary

Start a new compare list?