From Google
Stanley Wucher
New Not sure The techs quickly found the leak and repaired the 60-year old service line. Nice job!".
4.6 of 5
Average of 2,267 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise repairs that resolve plumbing problems
Reviewers praise professional and courteous service
Reviewers praise prompt arrivals and timely service
Reviewers praise knowledgeable technicians who explain the work
Reviewers report repairs that failed or did not solve the problem
Reviewers report delays, rescheduling, or poor appointment communication
Reviewers report high prices and unexpected extra charges
Reviewers report warranty related pricing concerns
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Hours as listed on Google; we have not checked them.
From Google
Stanley Wucher
New Not sure The techs quickly found the leak and repaired the 60-year old service line. Nice job!".
From Google
Joeann Hales
New
From Google
Annette Blake
New Very professional. Couldn’t fix the problem but handled the details of getting it done!!
From Google
Monica Monzella Dodd
They are the best! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water heater installation, Toilet repair
From Google
Monica Dodd
New Josh is the best. He very easy to work with
From Google
paula smith
Reasonable price they are prompt and always professional. I want to add to my review. I’ve had the for years and I have never been disappointed in the work or the people. I always tell people it is so worth the money
From Google
Iris
New Reasonable price These guys were very knowledgeable and worked into late evening to complete my job. I'm a very satisfied customer.
From Google
Brently Red
New Had Adam come out to check the plumbing to ensure I didn’t have a leak and did a great job
From Google
Steven Coggin
New Reasonable price
From Google
Valencia Carpenter
New Not sure Professional. Explains the process and cleans up after themselves. Stellar. Hired through HomeServe. Treated like millionaires.
From Google
Colin D
New $200–400 Toilet and valve replacement. Quick, professional. Tech Damien did a great job!
From Google
Emily Forsythe
New Not sure If I could leave zero stars I would. Absolutely horrendous customer service department. K&s came out to our house at the request of our home warranty. They couldn’t access the pipes because our home was built in the 70s and has asbestos in the drywall mud. Recommended we have that abated and call them back for repairs once containment was complete. Once we called them back we got the run around multiple times attempting to schedule the follow up service call. Once a plumber finally came out, he took one look at the walls and said I cant touch this since the drywall has been removed. When asked why he said home warranty wouldn’t allow it. We called home warranty and they disagreed with the plumber, and said they would allow it. We’ve left multiple messages and k&s will not return our calls. Zero work has been completed.
From Google
Nija Jones
New Not sure Josh came fix my issue with a great attitude. I would recommend him and this company.
From Google
charlie hardin jr
New Great price | $1–200
From Google
John Tanner
New Great price | $1–200 Excellent and quick service.
From Google
Harry Mccrorie
New Courteous, professional and his communication about the problem and repair plan were outstanding. Would 100% use them again.
From Google
Dee Ellison
New Reasonable price | $400–600 Cody was early for both appointments, courteous and professional!
From Google
Melissa
New Overpriced They were dispatched by AHS for a leak. We provided evidence of the leak which included photos and videos. We were instructed to shut the water and power off to the heater for safety concerns due to it wetting electric components. Since I turned off the water as instructed they couldn't "detect a leak" and there is now thousands in repair costs and additional charges that they refuse to acknowledge or discount. They are quick to respond to schedule but not with actual issues or concerns. Not only that they replaced a water heater a year prior and it's almost double the cost now with little to no explanation. You have to hound them for breakdowns of the out of pocket costs. They're unprofessional and never follow up when they say they will.
From Google
Hal Threadcraft
New They say parts were to be delivered twice to the house and weren’t. Appointments we’re scheduled where they called after 4 hours saying they cannot come after all. We have had to make arrangements to be at home for 4 hours twice when they didn’t bring the part and another where they called after the 4 hours saying they couldn’t come. The repairman was good but the management horrible.
From Google
Kizzie Gooden
New Update on 10/07/26: K&S came out today and fixed the toilet issue I had. It ended up being a simple wax ring fix that was a quick and simple fix thanks to Seth. (Which is the only reason for the 5 stars) One star because I can’t leave a review unless. So far I haven’t had a chance to work with them. I was referred to them by HomeServe. They gave me three days to choose from for them to come out. I chose today,(Monday) Tuesday and Thursday. The day they scheduled someone. Wednesday….when I won’t be available. I tried calling to reschedule at 10 am today and got the “This call maybe recorded.” Held on for a few mins and it went to a recording saying office hours are 8am to 5pm and if I got that recording to leave a message. IT WAS 10AM ON A MONDAY. How are they closed?
Showing 20 of 2,267 reviews
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From Google
Business reply
K & S Plumbing Heating & Air
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