Binghamton

K & S Plumbing Heating & Air

4.6 of 5

Average of 2,267 Google reviews

Positive and negative reviews

  • Positive 2,058 reviews, 91% of all reviews
  • Negative 193 reviews, 8% of all reviews
  • Not counted 16 reviews, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise repairs that resolve plumbing problems

  2. Reviewers praise professional and courteous service

  3. Reviewers praise prompt arrivals and timely service

  4. Reviewers praise knowledgeable technicians who explain the work

What reviewers dislike

  1. Reviewers report repairs that failed or did not solve the problem

  2. Reviewers report delays, rescheduling, or poor appointment communication

  3. Reviewers report high prices and unexpected extra charges

  4. Reviewers report warranty related pricing concerns

  • Written reviews used: 300 of 1,861
  • Each point's review count is out of 300.
  • Made on October 25, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (607) 722-2314Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:30 am to 5:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Stanley Wucher 5 of 5

New Not sure The techs quickly found the leak and repaired the 60-year old service line. Nice job!".

From Google

Joeann Hales 5 of 5

New

From Google

Annette Blake 5 of 5

New Very professional. Couldn’t fix the problem but handled the details of getting it done!!

From Google

Monica Monzella Dodd 5 of 5

They are the best! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water heater installation, Toilet repair

From Google

Monica Dodd 5 of 5

New Josh is the best. He very easy to work with

From Google

paula smith 5 of 5

Reasonable price they are prompt and always professional. I want to add to my review. I’ve had the for years and I have never been disappointed in the work or the people. I always tell people it is so worth the money

From Google

Iris 5 of 5

New Reasonable price These guys were very knowledgeable and worked into late evening to complete my job. I'm a very satisfied customer.

From Google

Brently Red 5 of 5

New Had Adam come out to check the plumbing to ensure I didn’t have a leak and did a great job

From Google

Steven Coggin 5 of 5

New Reasonable price

From Google

Valencia Carpenter 5 of 5

New Not sure Professional. Explains the process and cleans up after themselves. Stellar. Hired through HomeServe. Treated like millionaires.

From Google

Colin D 5 of 5

New $200–400 Toilet and valve replacement. Quick, professional. Tech Damien did a great job!

From Google

Emily Forsythe 1 of 5

New Not sure If I could leave zero stars I would. Absolutely horrendous customer service department. K&s came out to our house at the request of our home warranty. They couldn’t access the pipes because our home was built in the 70s and has asbestos in the drywall mud. Recommended we have that abated and call them back for repairs once containment was complete. Once we called them back we got the run around multiple times attempting to schedule the follow up service call. Once a plumber finally came out, he took one look at the walls and said I cant touch this since the drywall has been removed. When asked why he said home warranty wouldn’t allow it. We called home warranty and they disagreed with the plumber, and said they would allow it. We’ve left multiple messages and k&s will not return our calls. Zero work has been completed.

From Google

Nija Jones 5 of 5

New Not sure Josh came fix my issue with a great attitude. I would recommend him and this company.

From Google

charlie hardin jr 5 of 5

New Great price | $1–200

From Google

John Tanner 5 of 5

New Great price | $1–200 Excellent and quick service.

From Google

Harry Mccrorie 5 of 5

New Courteous, professional and his communication about the problem and repair plan were outstanding. Would 100% use them again.

From Google

Dee Ellison 5 of 5

New Reasonable price | $400–600 Cody was early for both appointments, courteous and professional!

From Google

Melissa 1 of 5

New Overpriced They were dispatched by AHS for a leak. We provided evidence of the leak which included photos and videos. We were instructed to shut the water and power off to the heater for safety concerns due to it wetting electric components. Since I turned off the water as instructed they couldn't "detect a leak" and there is now thousands in repair costs and additional charges that they refuse to acknowledge or discount. They are quick to respond to schedule but not with actual issues or concerns. Not only that they replaced a water heater a year prior and it's almost double the cost now with little to no explanation. You have to hound them for breakdowns of the out of pocket costs. They're unprofessional and never follow up when they say they will.

From Google

Hal Threadcraft 1 of 5

New They say parts were to be delivered twice to the house and weren’t. Appointments we’re scheduled where they called after 4 hours saying they cannot come after all. We have had to make arrangements to be at home for 4 hours twice when they didn’t bring the part and another where they called after the 4 hours saying they couldn’t come. The repairman was good but the management horrible.

From Google

Kizzie Gooden 5 of 5

New Update on 10/07/26: K&S came out today and fixed the toilet issue I had. It ended up being a simple wax ring fix that was a quick and simple fix thanks to Seth. (Which is the only reason for the 5 stars) One star because I can’t leave a review unless. So far I haven’t had a chance to work with them. I was referred to them by HomeServe. They gave me three days to choose from for them to come out. I chose today,(Monday) Tuesday and Thursday. The day they scheduled someone. Wednesday….when I won’t be available. I tried calling to reschedule at 10 am today and got the “This call maybe recorded.” Held on for a few mins and it went to a recording saying office hours are 8am to 5pm and if I got that recording to leave a message. IT WAS 10AM ON A MONDAY. How are they closed?

Showing 20 of 2,267 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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