5.0 of 5
Average of 129 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
From their website, goldentouchrestorationspecialist
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional, courteous service
Reviewers praise attention to detail and quality workmanship
Clear, helpful communication
Prompt emergency response
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, goldentouchrestorationspecialist.com, and Google
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We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Henry B
Great price Very expert Services Flood restoration, Remodeling, Bathroom remodeling, Flood cleanup Response time 8+ hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Henry, for the kind words. We are glad our expertise met your expectations. We appreciate your trust and look forward to serving you again.
From Google
Jose Mendez
Great price had a great experience with this remodeling company! From start to finish, they were professional, reliable, and paid close attention to every detail. The quality of their work was excellent, and they made sure everything was completed the way I wanted. They were also respectful, organized, and kept the work area clean. I’m very happy with the results and would definitely recommend them to anyone looking for a trustworthy remodeling company. Great work and great customer service! Services Remodeling Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Jose, thank you so much for the wonderful review. We are thrilled to hear our team was professional, reliable, and attentive to every detail throughout your remodel. It means a lot that you noticed the quality of our work and our efforts to stay organized and keep the work area clean. We appreciate your recommendation and are glad you are very happy with the results.
From Google
emely jimenez
Going through an insurance claim was one of the most stressful experiences we’ve dealt with as homeowners. Thankfully, Golden Touch Restoration Specialist was there for us every step of the way. They didn’t just come in and do the minimum, they made sure the damaged materials were actually removed and replaced properly. Even when things became difficult with the insurance process, they stayed persistent and fought for what our home needed. Seeing our home looking brand new again after everything we went through is an amazing feeling. We are beyond grateful for their hard work, patience, and dedication. I would absolutely recommend them to anyone dealing with home damage and an insurance claim.
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you Emely for sharing this thoughtful review and for trusting Golden Touch Restoration Specialist during such a stressful time. We are so glad our team could guide you through the insurance process and ensure damaged materials were properly removed and replaced. Your note about our persistence when things got difficult means a lot to the whole crew. Hearing that your home looks brand new and that you would recommend us to others is the best feedback we could receive. We appreciate your kind words and are here for any future needs.
From Google
waldry concepcion
Great price Watching our home go through so much damage was heartbreaking, especially knowing how much this house means to our family. Golden Touch Restoration Specialist came in and gave us hope that everything could be made right again. They handled the restoration from beginning to end, worked through the challenges with the insurance company, and made sure the damaged areas were properly removed and replaced. They understood that this wasn’t just a house to us—it was our home. Seeing how beautiful everything looks now is truly emotional. We’re incredibly thankful for the entire Golden Touch team and everything they did for our family. God bless them! Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Waldry, thank you for sharing your experience and for your kind words. We are honored you trusted Golden Touch Restoration Specialist to restore your home and glad our team could guide the process and work through the insurance challenges. Hearing that the finished result brought back your family’s comfort and emotions means a great deal to everyone who worked on your home. We appreciate your trust and blessing, and wish your family all the best moving forward.
From Google
sda s
Great price I recently hired Golden Touch Restoration Specialist LLC for a remodeling project and couldn’t be happier with the results. From the very first contact, their response time was impressive—within 1–2 hours I already had clear communication and a plan in place. The price was very reasonable and transparent, with no unexpected costs along the way. The team was professional, skilled, and paid great attention to detail throughout the entire remodel. Everything was completed on schedule and the finished work looks fantastic. If you’re looking for reliable, affordable remodeling services with excellent communication, I highly recommend Golden Touch Restoration Specialist LLC. Services Remodeling Response time 1–2 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, sda s, for the wonderful review and for recommending Golden Touch Restoration Specialist LLC. We are thrilled our team delivered clear communication, transparent pricing, and workmanship that met your expectations. Hearing that everything was completed on schedule and looks fantastic means a lot to us. We appreciate you trusting us with your remodel and look forward to helping you or your referrals with future projects.
From Google
Cristian Ramirez
Great price 1. "We had a sewage backup in our finished basement after a heavy rainstorm. The smell was awful, and I was worried about health issues. Golden Touch Restoration Specialist came out right away. They didn’t just clean the surface—they removed the contaminated carpet and drywall and replaced everything. The insurance company wanted to just clean it, but Golden Touch fought for full replacement. They answered all our calls and guided us through the claim. Our basement looks brand new. Five stars for their honesty and hard work." Services Bathroom remodeling, Basement remodeling Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you Cristian for the five-star review and for trusting Golden Touch Restoration Specialist with your basement restoration. We are glad we could respond quickly, make the space safe, and ensure contaminated materials were fully replaced. Our team takes pride in advocating for customers with insurance companies and guiding them through the claim process. Your words about honesty and hard work mean a lot to us, and we appreciate you sharing your experience.
From Google
Abraham Urbina
I had a great experience with Golden Touch Restoration Specialist LLC. Their team was professional, responsive, and respectful throughout the entire process. They did a great job with the work, paid attention to detail, and made sure everything was handled properly. I really appreciate their hard work and customer service. I would definitely recommend Golden Touch Restoration Specialist LLC to anyone looking for reliable restoration services!
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Abraham, for your kind review. We are thrilled to hear our team was professional, responsive, and attentive to detail, and that you were satisfied with the work and customer service. We appreciate your recommendation and look forward to helping with any future restoration needs.
From Google
Stephanie Martinez
Great price Very impressed with the remodeling work! The team was hardworking, respectful, and easy to communicate with. They did a fantastic job bringing my ideas to life, and the finished work looks beautiful. I appreciate how seriously they took the project and how much pride they put into their work. I’m definitely satisfied with the results and would hire them again. Services Remodeling Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Stephanie, for the wonderful review. We are thrilled to hear you were impressed with the remodeling and that our team communicated well and treated the project with care. It means a lot that you appreciated the craftsmanship and that the finished space reflects your ideas. We look forward to the opportunity to work with you again.
From Google
jaelyn
Wonderful company to work with! From the first conversation to the completion of the project, the team was helpful, courteous, and professional. They took their time to make sure the work was done correctly and paid attention to even the smallest details. The finished results completely changed the look of the space. I would gladly recommend their services to friends and family.
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Jaelyn, for the wonderful review. We are thrilled to hear our team was helpful, courteous, and professional throughout the project and that the attention to detail transformed your space. Your recommendation means a lot to us. We appreciate you taking the time to share your experience.
From Google
Franyi Vargas
I’m so pleased with the work this remodeling company did for me. They were professional, dependable, and very attentive to what I wanted. The quality of the work really stands out, and they made sure everything looked clean and finished properly. The whole experience was smooth, and I’m very happy with how everything turned out. I would definitely recommend them!
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Franyi, for the wonderful review. We are thrilled to hear you found our team professional, dependable, and attentive, and that the quality and finish met your expectations. It means a lot that the whole experience felt smooth and you are happy with the result. We appreciate your recommendation.
From Google
Gilberto Mercado
Reasonable price Great experience from beginning to end! The remodeling team was respectful, hardworking, and listened to everything I wanted. They did a beautiful job transforming the space and made sure I was satisfied with the results. I really appreciate their attention to detail and professionalism. I would absolutely use them again for future projects. Services Flood restoration, Remodeling, Bathroom remodeling, Mold inspection Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Gilberto, for the wonderful review. We are thrilled to hear the team was respectful, hardworking, and attentive to your vision. It means a lot that you appreciated our attention to detail and professionalism, and we're glad you are satisfied with the transformation. We look forward to the opportunity to work with you on future projects.
From Google
Niurka Hernandez
Great company to work with! They were on time, respectful, and very attentive to detail. The whole process was smooth, and they kept me informed along the way. I’m really pleased with how everything turned out. The quality of the work was excellent, and I would gladly hire them again for another project.
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Niurka, thank you so much for your kind review and for taking the time to share your experience. We are thrilled to hear our team was on time, respectful, and attentive to detail, and that the process felt smooth and well communicated. It means a lot that you are pleased with the quality of the work and would hire us again. We look forward to the opportunity to work with you on a future project.
From Google
Makeily
Great price I’m very happy with the work this remodeling company did for me. Everyone was professional, friendly, and easy to communicate with. They listened to what I wanted and did an amazing job bringing it all together. The workmanship was excellent, and the finished project looks beautiful. I would definitely use them again and recommend them to family and friends! Services Remodeling Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Makeily! We are thrilled to hear you are so happy with the remodel and appreciate your kind words about our team’s professionalism and communication. It means a lot that you found the workmanship excellent and that the finished project looks beautiful. We appreciate your recommendation and look forward to the chance to work with you, your family, or friends again.
From Google
Ana Polanco
Great price Excellent experience from beginning to end! The team was dependable, professional, and took pride in their work. They paid attention to the small details and made sure everything was completed properly. I really appreciate how easy they made the remodeling process. The results came out great, and I would absolutely recommend this company to anyone looking for reliable remodeling services. Services Remodeling Response time 1–2 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you so much, Ana, for your wonderful review. We are thrilled our team was dependable, paid attention to the small details, and made the remodeling process easy for you. We appreciate your recommendation and are glad you love the results.
From Google
Exynz
Reasonable price So i had these fellas come and remodel my bathroom because mine was very outdated, and the result was beautiful, they did the exact faucet i asked for, and the standing shower.. speechless, the wife loves it. 10/10 Services Flood restoration Response time 0–1 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thanks for the fantastic review, Exynz. We are thrilled to hear the remodel matched your vision and that your wife loves the new faucet and standing shower. Our team takes pride in delivering results like that, and we really appreciate the 10/10.
From Google
Stephanie Martinez
Great price I had a great experience with this remodeling company! From start to finish, they were professional, reliable, and paid close attention to detail. The quality of their work exceeded my expectations, and they made sure everything was done the way I wanted. They were also respectful of my home and kept everything as clean as possible throughout the project. Services Remodeling Response time 1–2 hr
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Stephanie, for taking the time to share this wonderful feedback. We are thrilled to hear our team was professional, reliable, and exceeded your expectations while keeping your home clean and respecting your preferences. We appreciate the trust you placed in us and are glad you are happy with the results.
From Google
Corp Wil
Be careful with insurance companies! They tried to tell us they could just clean the smoke-damaged carpet instead of replacing it. Golden Touch Restoration Specialist stepped in with our public adjuster and fought tooth and nail to get it approved for replacement. They knew that cleaning wouldn't be enough for our health and safety. They went to bat for us and won. The new floors are beautiful."
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Corp Wil, for sharing your experience and for trusting Golden Touch Restoration Specialist during a difficult time. We are so glad our team, together with your public adjuster, could advocate for replacement and ensure a safe outcome, and that you love the new floors. Protecting your health and home is our priority, and we appreciate you recognizing our efforts. We are here if you need anything in the future.
From Google
Paul Moris
Great price I had some remodeling done in my kitchen and these guys came and did the demolition phenomenally, when everything was cleared out it looked neat and clean and the installation was wonderful. All that in a timely fashion. Services Remodeling
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you, Paul, for the fantastic review. We are thrilled to hear the demolition, cleanup and installation were done neatly and on schedule. We appreciate you trusting us with your kitchen remodel and are glad you are pleased with the results.
From Google
Pedro Hernandez
It is important to support Black-owned businesses, especially when they operate with this level of excellence. Golden Touch Restoration Specialist went above and beyond for my family. They restored our home after a terrible fire and made the process seamless. They are the gold standard for restoration."
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Pedro, thank you so much for your thoughtful review and for supporting Black-owned businesses. We are honored Golden Touch Restoration Specialist could assist your family after such a difficult experience and that our team made the process seamless. Hearing that you consider us the gold standard means a great deal to everyone here. We deeply appreciate your trust and recommendation.
From Google
Jeremy Rodriguez
Highly recommend was very happy with the workmanship and experience overall.
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
Thank you so much, Jeremy. We are thrilled to hear you were happy with the workmanship and overall experience. Your recommendation means a lot to our team. We look forward to the opportunity to serve you again.
Showing 20 of 129 reviews
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From Google
Business reply
GOLDEN TOUCH RESTORATION SPECIALIST LLC
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