Garden City

SERVPRO of Garden City/Hempstead

4.9 of 5

Average of 36 Google reviews

Positive and negative reviews

  • Positive 35 reviews, 97% of all reviews
  • Negative 1 review, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of Garden City/Hempstead

  • 24/7 emergency service

SERVPRO of Garden City/Hempstead handles cleanup and restoration for residential and commercial properties in Garden City, Hempstead, and nearby communities. Its work includes fire, smoke, water, and mold damage, along with storm response, construction, and cleaning. The franchise describes itself as locally owned and the oldest in Nassau County.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

From their website, servprogardencityhempstead.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Garden City / Hempstead is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of Garden City / Hempstead has the advanced training and equipment needed to clean and restore your home and business."
Water damage
"SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage."
Mold remediation
"We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage."
Fire damage
"SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional and courteous service

  2. Reviewers praise prompt responses and timely arrivals

  3. Thorough cleanup and restoration

  4. Clear, responsive communication

  • Written reviews used: 34
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (516) 620-4579Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Macs Biggs 5 of 5

Great price Mitch and his crew were terrific, from start to finish. Servpro came to us highly recommended by one of the best builders in NYC. Can’t recommend this company more highly. Services Water damage-related cleanup & repair, Mold damage restoration

Business reply

SERVPRO of Garden City/Hempstead

Thanks a lot, Macs! We're grateful for your kind words about our team and are glad to hear that you had a positive experience. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback!

From Google

Monica Tito 5 of 5

We recently used Servpro to clean, vacuum, and disinfect our basement following a sewage flood, and the entire experience was top-tier from start to finish. During the estimate phase, Tim was great to work with. He was extremely flexible with scheduling, always eager to answer our questions, and made sure we got an accurate quote tailored to what we needed. On the day of the job, Tim arrived on-site with his crew members to review the scope of work with us. The crew did an outstanding job. They were exceptionally professional, incredibly thorough, and went above and beyond to ensure every area could be properly cleaned and disinfected. They were also very mindful of our home, taking the time to cover their work areas so the rest of the house stayed completely clean throughout the process. I highly recommend them to anyone in need of restoration or deep cleaning services!

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much, Monica! We're grateful for your detailed feedback and are pleased to know that our team provided a top-tier experience during your restoration process. Your recommendation means a lot to us, and we appreciate your acknowledgment of our crew's professionalism and thoroughness. If you need any further assistance, feel free to reach out!

From Google

Anirudh Shah 5 of 5

Overall a great experience with this franchise from initial consultation and proposal, to the work itself, to the follow up from the office. Communication was very clear and quick by all, the crew remediated the mold effectively, and adjusted to our concerns and preferences. Highly recommend!

Business reply

SERVPRO of Garden City/Hempstead

Thank you for your wonderful feedback, Anirudh! We’re thrilled to hear you had a great experience with our mold remediation services and that our team was able to communicate effectively and address your concerns. Your recommendation means a lot to us at SERVPRO of Garden City/Hempstead!

From Google

michael cleary 5 of 5

Great price They are the best Services Flood restoration

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much for your wonderful feedback, Michael! We’re thrilled to hear that you consider us the best and appreciate your support for our restoration services at SERVPRO of Garden City/Hempstead!

From Google

Wendy Mandelkorn 5 of 5

On Saturday, a hot water pipe burst in my brother-in-law‘s apartment. Glen Oaks called Servpro, and they were there within hours. Edwin and Brian were very efficient and professional. They answered a lot of questions. My husband and I have been in contact with Tim, and are very pleased with the handling of this situation, so far. We highly recommend Servpro! ADDENDUM The following Monday, the remediation crew was back, and consisted of Mel, Gabriel, and Keiry. Tim was on site, and supervised their excellent work. By the end of the day, all of the wet and damaged furniture, and other items, were removed. Dehumidifiers were set up, and Tim checked for moisture for several days. We will be recommending Servpro to family and friends, if needed. Our sincerest thanks! Services Flood cleanup, Water removal, Water damage-related cleanup & repair

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much for your wonderful feedback, Wendy! We’re thrilled to hear that Edwin, Brian, and Tim provided efficient and professional service during your hot water pipe incident. Your recommendation means a lot to us at SERVPRO of Garden City/Hempstead!

From Google

Robert Steck 5 of 5

The crew couldn’t do enough for me. They are faster than a 911 call.

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much for your wonderful feedback, Robert! We’re thrilled to hear that our team at SERVPRO of Garden City/Hempstead was able to provide you with prompt and exceptional service during your time of need.

From Google

Henry Ferstenberg 5 of 5

Prompt/courteous/professional/excellent work

Business reply

SERVPRO of Garden City/Hempstead

Thank you for your wonderful feedback, Henry! We're thrilled to hear that you found our team prompt, courteous, and professional while delivering excellent restoration services at SERVPRO of Garden City/Hempstead.

From Google

Michelle Chen 5 of 5

I recently had a flooding situation in my apartment, and Mitch and his team from ServPro were incredible from start to finish. They acted fast and professionally, helping to minimize the damage to the floor. Mitch was very responsive, always keeping me informed. Their work made what could have been a stressful situation much more manageable. Very grateful for their help!

Business reply

SERVPRO of Garden City/Hempstead

We’re grateful for your wonderful feedback, Michelle! We're thrilled to hear that Mitch and our team at SERVPRO of Garden City/Hempstead provided quick and professional support during your flooding situation, making it more manageable for you.

From Google

ESTER HOROWITZ 5 of 5

Serve Pro offers quick response to sudden fires to restore your home back to where it was before. Contact Steve Adler. He is a gem.

Business reply

SERVPRO of Garden City/Hempstead

Thank you for your wonderful feedback, Ester! We’re thrilled to hear that our quick response to fire restoration made a positive impact, and we appreciate the shout-out to Steve Adler—he truly is a gem on our team at SERVPRO of Garden City/Hempstead!

From Google

Pamela Austin 5 of 5

Excellent experience with an unfortunate water problem. Mitch and his team worked carefully, professionally and in a timely manner. They provided extra attention to high end appliances and a grand piano! Looking forward to using them again with a bathroom remodel.

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much for your wonderful feedback, Pamela! We're thrilled to hear that Mitch and his team were able to provide excellent care during your water damage restoration, especially with your high-end appliances and grand piano. Your satisfaction means a lot to us at SERVPRO of Garden City/Hempstead!

From Google

Mitch Kaikow 5 of 5

Business reply

SERVPRO of Garden City/Hempstead

Thank you so much for the 5-star rating, Mitch! We appreciate your support and are here to assist with any restoration services you may need in the future.

From Google

David Rivas 5 of 5

From Google

Mark Downey 5 of 5

We recently had our hot water heater fail, resulting in a 2-inch flood in our basement on a Saturday night at 6 pm. After contacting our insurance carrier, we were referred to ServePro of Garden City/Hempstead. Kelly and Tim promptly sent a team of two people to our home by 9:30 pm. They quickly assessed the situation, ensured all water was turned off to prevent further leakage and efficiently mopped up the water using highly effective shop vacs. They removed all wet carpet and padding, relocated furniture and personal belongs that were not wet and took out all wet items. They left six commercial grade fans and two dehumidifiers for three days to ensure everything was thoroughly dry. ServePro had a team of four people returned the next morning, which was Sunday to begin extracting all wet sheetrock and disinfecting the floor and wood studs. They ensued no wet items were left in our basement. Additionally, they were very efficient in taking pictures to document for the insurance company, which I also reviewed with them. ServePro of Garden City/Hempstead is the best fire and water remediation company around! Their team is extremely knowledgeable and professional, always taking the time to explain things thoroughly and answer any questions we had. The technicians were prompt, skilled, and friendly. Their pricing was very fair and transparent. We have no hesitation recommending ServePro of Garden City/Hempstead to anyone in need of fire and water remediation and restoration services. Their professionalism and expertise are truly unmatched!

Business reply

SERVPRO of Garden City/Hempstead

Thank you for the positive feedback Mark, much appreciated. It was our pleasure to assist.

From Google

brianx15 5 of 5

Incredibly professional and easy to deal with. Dealt directly with the proprietor Mitch, who was very informative and helpful; really set me at ease.

Business reply

SERVPRO of Garden City/Hempstead

Thank you Brian, we appreciate the feedback

From Google

Alex Ost 5 of 5

Team came very well equipped, within a promised time frame, despite call made on Sunday. They are very knowledgeable and did their job very professionally. No gimmicks, kept very reasonable quoted price unchanged! Very impressed with their service! Would highly recommend them! Thank you ServPro!

Business reply

SERVPRO of Garden City/Hempstead

Thanks for taking the time to provide this review Alexander!

From Google

P G 5 of 5

Exceptional service, professionalism and speed. A burst pipe caused immediate havoc - time was of the essence. Servpro responded to the call immediately and turned the nightmarish situation around. We can't praise them enough. They left the space ready for necessary cosmetic repairs. Highly recommend.

Business reply

SERVPRO of Garden City/Hempstead

Thank you for the feedback, much appreciated!

From Google

Ruben Herrera 5 of 5

Recently dealt with a flooding issue due to negligent upstairs tenants. Servpro was my first call and they were there the same day to start the restoration process. They were thorough in their inspection and work to make sure no water was trapped in any crevice, behind any wall, etc. They also helped pack up all of my belongings and move it to a storage facility while construction on the apartment was underway. When construction finished they promptly returned all of my belongings, which were neatly and safely wrapped. Positive Responsiveness, Punctuality, Quality, Professionalism, Value

Business reply

SERVPRO of Garden City/Hempstead

Thank you Ruben, we appreciate the feedback. It was our pleasure to assist

From Google

Steph Steph 5 of 5

Servpro Garden City was a lifesaver when we had a main line back up. They came to assess the situation quickly and was able to fit us in that week for a clean up. Everyone I spoke to was extremely professional and easy to work with. Edwin and his partner did the clean up and they did a phenomenal job! I highly recommend Servpro. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewage cleanup

Business reply

SERVPRO of Garden City/Hempstead

Thank you for the positive feedback Steph

From Google

Tyner Physical Therapy 5 of 5

Very professional and communicative. Services Mold cleaning, Mold mitigation, Mold remediation, Mold inspection

Business reply

SERVPRO of Garden City/Hempstead

We appreciate the feedback, thank you

From Google

Doris Coleman 5 of 5

Mitch and his team were amazing! I highly recommend ServPro of Garden City. We have worked with other ServPro offices and ServPro of Garden City's prompt service, attention to detail, and excellent communication make them far superior than anyone else. They have assisted with 2 separate leaks and are the only place I would call. Positive Responsiveness, Punctuality, Quality, Professionalism Services Flood cleanup, Water removal

Business reply

SERVPRO of Garden City/Hempstead

Thank you Doris

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Garden City/Hempstead

From their website, servprogardencityhempstead.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Garden City / Hempstead is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of Garden City / Hempstead has the advanced training and equipment needed to clean and restore your home and business."
Water damage
"SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage."
Mold remediation
"We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage."
Fire damage
"SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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