New Hyde Park

4.8 of 5

Average of 83 Google reviews

Positive and negative reviews

  • Positive 79 reviews, 95% of all reviews
  • Negative 4 reviews, 5% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Emergency Fire Services

  • In business: 15 Years (Since 2011)
  • 24/7 emergency service

Emergency Fire Services Restore provides fire, water, and storm damage restoration for homes and businesses across the Tri-State area. Based in New Hyde Park, the company also handles construction and large cleanup projects. Its website says it has served the community since 2011.

Services

  • Water damage
  • Fire damage
  • Storm damage

From their website, efsrestore.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Serving The Community Since 2011"
24/7 emergency service
"24/7 Emergency Services"
Water damage
"Water Damage Restoration"
Fire damage
"Fire Damage Restoration"
Storm damage
"Storm Damage Restoration"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality of work

  2. Team’s professionalism

  3. Considerate, caring service

  4. Reviewers mention quick response and efficient service

  • Written reviews used: 75
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, efsrestore.com

Call (516) 460-8082Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

varsha ved 5 of 5

New I can recommend Celina and her cleaning crew highly enough! After completing an extensive home renovation, our house was left in an absolute state—covered in 8 months of construction dust, debris, and stubborn mess. Celina and her team stepped in and performed an extraordinary deep cleaning that completely transformed the space. Not only is Celina exceptionally thorough and professional, but she is also an absolute pleasure to work with—so kind, sweet, and accommodating throughout the entire process. Every surface, corner, and fixture is now spotless. If you are dealing with a heavy-duty post-construction cleanup, Celina is the absolute best. Thank you so much, Celina, for your hard work and wonderful service!

From Google

chad spinoccia 5 of 5

New Celina came with crew did excellent job fast clean respectful

From Google

Karen Forman 5 of 5

New Not sure We had water under our wood floor and needed to find the leak. Services Flood cleanup

From Google

Theodore 5 of 5

Celina was very helpful and took the extra steps to make sure me and my family was very satisfied with the service that was provided. 10/10 service I would definitely recommend. Services Flood cleanup, Mold cleaning

From Google

Varwas 5 of 5

Came quick and Celina and her team did a really great job with cleaning the place and removing the water.

From Google

Jose Riv 5 of 5

would like to express my sincere appreciation for the excellent work Celina performed at my property. From the very first day, she proved to be an exceptional, professional, and responsible person, and above all, someone I could fully trust. Throughout the entire process, Celina remained attentive to my property and personal belongings, making sure that every stage of the pack-out was completed in an organized and satisfactory manner for me and my family. She was also involved during the demolition work and made sure everything was handled properly. One of the things I appreciated most was her communication. She kept me informed at all times about the work being performed, the progress being made, and every step of the process. She was always available to answer my questions and address any concerns or needs regarding my property. In addition to her professionalism, Celina was extremely kind, respectful, and dedicated to her work. The way she managed the entire process gave me peace of mind and confidence, knowing that my home and belongings were being handled responsibly and with care. Based on my personal experience, I can confidently say that Celina did an exceptional job at my property. I highly recommend her for her professionalism, reliability, dedication, and trustworthiness. I am truly grateful for all of her hard work and for the peace of mind she provided throughout this process. Thanks to her commitment and consistent communication, I felt confident knowing that the work in my home was being handled properly and moving in the right direction.

From Google

Jose Rivera 5 of 5

They sent me Celina and her team to do the pack out and the demo. I was extremely satisfied with the professionalism that she showed by keeping me informed throughout the process. I feel she is an exceptional asset to your company. Services Mold inspection, Flood cleanup, Mold remediation, Mold cleaning

From Google

Doug Solow 5 of 5

Great price Selena and the team were absolutely incredible at my house today from their professionalism, friendliness and thoroughness of work. I could not have asked for a better working experience and would not hesitate at all to refer your company to anyone I do business with or no personally. Services Mold cleaning

From Google

Daryl Sims 5 of 5

Celina and crew did a fantastic job packing and moving my place with care and attention to detail. They made the entire process, which is stressful enough, as pleasant as could be. I'll definitely utilize the service again!

Business reply

Emergency Fire Services

Daryl, we truly appreciate your kind words and for specifically mentioning Celina and the crew. We are happy that you chose us to assist you.

From Google

Jon Allen 5 of 5

Dealing with Jordan, Bobby, and the entire staff at EFS was an absolute pleasure. From the time of the water loss at our property, we were quite literally in shock. It made it all the way into the basement and caused extensive damage. The entire crew at EFS answered the bell. My wife was immediately at ease, because she knew that the RIGHT people were on the scene. I cannot recommend their services enough.

Business reply

Emergency Fire Services

Jon, it has been a pleasure to be able to help you during your water loss. We pride ourselves on providing a quick and quality service that makes it easier for you and your family. Thank you.

From Google

sheena kashi 5 of 5

Wow what a company! They are super professional, accommodating and patient! Not to mention thier employee Dwayne is top notch and nothing else but wonderful!! Ty for making things so smooth !

Business reply

Emergency Fire Services

Sheena, thank you for your review and thank you for pointing out Dwayne. We are happy that your process was smooth and professional. It's what we strive for!

From Google

Moshammat Parvin 5 of 5

Edward and his team were amazing, so kind and professional. Very empathetic, and great at what they do.

Business reply

Emergency Fire Services

Thank you, Moshammat. We are happy to service you and provide professionalism and, most importantly, empathy during these unforeseen circumstances.

From Google

Erika Baez 5 of 5

Business reply

Emergency Fire Services

Thank you for the 5 star review, Erika!

From Google

Eric Shiiba 5 of 5

The guys at EFS Restore helped me immediately after my neighbor's attached house caught on fire, causing smoke and soot damage to my personal property. They arranged for CRDN to come and take away all the clothes and towels affected by the smoke for dry cleaning, which is covered by my renter's insurance. They take care of dealing with my insurance and the other party's insurance. I also spoke with the owner Jordan who was very professional and went above and beyond to help me. Call these guys if you ever need a remediation company to help you clean up after a fire or flood.

Business reply

Emergency Fire Services

Wow, Eric. We truly appreciate your review. It was our pleasure to be able to assist you with your soot and smoke damage. One of our strengths is being able to assist homeowners like you with all mitigation-related services needed in these circumstances. We are happy to hear that you are satisfied and recommend us. Thank you!

From Google

Zachary Papell 5 of 5

Highly recommend Ed and his team for demo/cleanup

Business reply

Emergency Fire Services

Thank you, Zachary. A recommendation is the highest form of compliment.

From Google

Derek Smith 5 of 5

Great price Awesome company helped our family in dire need. Great team! Services Repair water fixtures

Business reply

Emergency Fire Services

Happy to hear it, Derek. Thank you for your positive review.

From Google

Emmanuel Agramonte 5 of 5

Amazing and friendly service from Jose and his team left everything spotless and in order.

Business reply

Emergency Fire Services

Thank you, Emmanuel. And thank you for mentioning Jose and his team, they take pride in what they do for clients like you!

From Google

ItsSalmaa 5 of 5

EFS Restore did an amazing job and took me out of all my worries! They came in and saved the day, Jose P was extraordinary and very professional! He knew exactly what to do and did everything he needed to do! Definitely will be calling them again if ever need be!

Business reply

Emergency Fire Services

Thank you so much. Your review is greatly appreciated!

From Google

yingxin zhou 5 of 5

When a serious fire broke out at the house next door, our home was unfortunately impacted as well. During such a stressful situation, Edward and his team were an absolute blessing. As soon as it was safe, Edward arrived promptly with air scrubbers to improve the air quality inside our home. His crew quickly secured the damaged areas by boarding them up, helping block out cold air and preventing further damage. He was also extremely thoughtful, carefully marking off unsafe areas and taking the time to explain how the equipment worked so we felt comfortable using it. The following day, Edward returned with his colleague to remove the damaged materials, handling everything efficiently and with great care. Not long after, Edward, Jose, and the rest of the team came back to complete a thorough deep cleaning of the entire house. We truly didn’t have to lift a finger — everything was handled seamlessly and professionally. They went far beyond basic cleaning, paying attention to details we would never have thought of, and left our home spotless. Overall, the service was outstanding. Edward, Jose, and the entire crew were kind, professional, and incredibly supportive throughout this difficult time. We are extremely thankful for their hard work and highly recommend their services.

Business reply

Emergency Fire Services

We are so appreciative of your detailed review as well as your recommendation. So happy to be able to help you during this stressful situation.

From Google

Erica Maldonado 5 of 5

Working with Emergency Fire Services and Mr. McPherson was a pleasure. I can confidently say they are a very reliable and professional water damage restoration company. Their team is responsive, knowledgeable, and truly cares about helping people during stressful situations. Communication was clear throughout the process, and the quality of their work was excellent. I would absolutely recommend Emergency Fire Services to anyone in need of water damage restoration.

Business reply

Emergency Fire Services

Erica, thank you for your kind words and positive review.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Emergency Fire Services

From their website, efsrestore.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Serving The Community Since 2011"
24/7 emergency service
"24/7 Emergency Services"
Water damage
"Water Damage Restoration"
Fire damage
"Fire Damage Restoration"
Storm damage
"Storm Damage Restoration"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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