4.9 of 5
Average of 59 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
PuroClean of Mineola is a locally operated property restoration business serving homes and businesses across New York City’s five boroughs and Long Island. Its team handles water, fire, mold, and biohazard damage, and works with customers and insurance providers during recovery.
From their website, puroclean
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional, courteous and helpful service
Efficient and thorough work
Careful handling of belongings
Reviewers report prompt response or timely arrival
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, puroclean.com
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Eric Stanback
She was very helpful curious with the information
Business reply
PuroClean of Mineola
Eric, thank you for sharing your feedback about PuroClean of Mineola. We’re pleased our team provided helpful information and courteous assistance throughout your interaction. Clear, professional guidance is an important part of making sure customers feel informed and supported. We truly appreciate you taking the time to recognize our service.
From Google
Britany Fuentes
Reasonable price Prince was extremely knowledgeable and helpful. He answered all questions and showed great compassion, which made the process easier to deal with. Services Water damage-related cleanup & repair
From Google
Ryan Korkos
Reasonable price Puroclean was efficient, professional, and provided great customer care! Services Water damage-related cleanup & repair
Business reply
PuroClean of Mineola
Thank you so much for sharing your experience! Our team at PuroClean of Mineola takes great pride in providing efficient, professional service paired with genuine customer care. It’s wonderful to know that our approach made a positive impact during your restoration process. We appreciate your trust in us and are always ready to help our neighbors when emergencies arise.
From Google
Marc Herson
Axel was superb. So professional and delivered with excellence with his colleague Hector.
Business reply
PuroClean of Mineola
Hello Marc, Thank you for the kind words! We're thrilled to hear that Axel and Hector provided such professional and excellent service. We'll be sure to pass along your compliments to them—they’ll appreciate it. We’re grateful for your trust in PuroClean of Mineola!
From Google
Edward Brenner
My wife and I had water damage in our basement. We contacted Puro clean to assess and resolve the issues associated with the water damage. Our technicians Axel, Michael and Danny were fantastic. They were professional, polite, courteous and very informative to us. I would recommend Puro clean without any hesitation. Thank you to our Tech Team and to Axel in particular, who led the team.
Business reply
PuroClean of Mineola
Thank you, Edward, for your fantastic review! 😊 We’re so grateful you chose PuroClean of Mineola for your water damage needs. It was a pleasure assisting you, and we truly appreciate your support. If you ever need us again, we’re here for you! 👍🎉
From Google
Patricia Williams
The Puro Clean team was wonderful. Ryan and Axel were polite and professional. They took great care of my belongings. Their kindness and respect made a bad situation more bearable. I highly recommend them.
Business reply
PuroClean of Mineola
Thank you, Patricia for your kind words! We are grateful that you chose PuroClean of Mineola for restoration needs. Our team is always here to assist you.
From Google
Scott Barbey
Had a housefire last week. Upstairs bedroom. A very scary event. The Puro clean team was wonderful, respectful, helpful, and thorough. Daniel, Axel, Ryan and all the ladies were terrific. Very glad they came recommended from Allstate.
From Google
Ricrich14
The service was excellent and the technician was helpful. I would recommend to anyone in need of services
From Google
Chantel Cole
Very professional workers, Prince was very helpful highly recommended.
From Google
Beatrice Morris
PuroCean, came to pack me up after such a devastating wster damage and small kitchen microwave fire in my home. They were gentle about how they handled my belongings and very respectful about my concerns of what to keep or throw away. What i liked about them is because most people just think paycheck and forget about who their packing and how sentimental things may be to them. To them I give top 4 cause that's what they performed. On the return some things were molded that should not have be packed but I'll get pass it in time.
From Google
John Rivera
From Google
Averil Rivera
Amazing!!!!
From Google
junior menjivar
From Google
Saira Castillo
Hersson and company did the cleaning organizer and effectively.
From Google
Rudy Nelson
Today Mr Silverio from puro Clean to my house. I must say he gave an excellent service. He was courteous and professional. When he was done they cleaned the whole area and moved all the debris I gave him an his co- worker an A+ I would definitely use them again Thank you guys
From Google
YOVANNA COLON
From Google
LaMont J
Happy with the service. Very fine gentleman.
From Google
johnnie patterson
The technicians Silverio and his partner were very informative and respectful they answered whatever questions I asked.
From Google
Dorothy Yaller
From Google
Eddie Espo
You guys responded quickly . Jr & Silverio were great. Very helpful & got the job done.
Showing 20 of 59 reviews
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From Google
Business reply
PuroClean of Mineola
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