From Google
Christina Cocozzo
Reasonable price Trustworthy with fantastic service professionals. Highly recommend . Services Plumbing leak detection
Boyce & Drake Co Inc
4.0 of 5
Average of 29 Google reviews
Positive and negative reviews
- Positive 22 reviews, 76% of all reviews
- Negative 6 reviews, 21% of all reviews
- Not counted 1 review, 3% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
About Boyce & Drake Co Inc
- In business: 79 Years (Since 1947)
- 24/7 emergency service
Boyce & Drake provides plumbing, heating, cooling, and sewer work for homes and businesses in Saratoga Springs. The locally owned company has operated in the area since 1947 and also serves commercial refrigeration needs.
Services
- Sewer lines
- Water heaters
- Commercial plumbing
- Heating and cooling
From their website, boyceanddrake
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- In business
- "Since 1947, Boyce and Drake has been a staple in the area of plumbing, heating and cooling and HVAC services in Saratoga Springs."
- 24/7 emergency service
- "We provide service 24 hours per day, 7 days per week and offer emergency services 365 days per year."
- Sewer lines
- "Boyce and Drake is a full service sewer and main line repair, installation, and replacements service company."
- Water heaters
- "Air cleaners, Air filtration systems, Boilers Central a/c units, Ductless split a/c units, Ductwork, Furnaces, Gas hanging space heaters, Hot water heaters and more."
- Commercial plumbing
- "We are proud to offer a full range of plumbing services for commercial businesses from small to large."
- Heating and cooling
- "Since 1947, Boyce and Drake has been a staple in the area of plumbing, heating and cooling and HVAC services in Saratoga Springs."
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Professional, helpful service
Prompt emergency service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Photos
From their website, boyceanddrake.com
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Monday to Friday 8:30 am to 4:30 pm
- Saturday and Sunday Closed
- Website
- boyceanddrake
.com - Phone
- (518) 584-
9131
Hours as listed on Google; we have not checked them.
Reviews
From Google
Ron Peters
Great group and great customer service
From Google
Will Pepper
These guys need to learn to drive cutting people off and no signal lights!
From Google
MPFAIR
I had a horrible experience with Boyce and Drake. I had an appt on a Wednesday at 12:00- They called the day before to see if I was available in ten minutes...I was at work -so unfortunately I wasn't available- I confirmed that I was to keep my original appt of Wed sometime after 12:00 and Crystal said yes...That morning they called but again I was at work and had already scheduled to take off work at 12:00...not before....I came home and waited until 2:00 and then called several times to see when they would be at my home. They said we can't make it today!!!! This is very frustrating to anyone who works outside of the home and has to coordinate with them for an appt. They said if I was unhappy I can go find another plumber. WOW.
From Google
Nicole Alonzo
Jay came out the same day to get me back up and running after National Grid cut off my gas due to an emergency. He made time for me despite having a full schedule—what incredible service! Boyce & Drake are professional, reasonable, and provide high-quality work.
From Google
Philip Pandori
We were unhappy with service from a large company in the area and received Boyce and Drake's name from our neighbor. Scheduling was quick and easy and they accommodated our schedule. Brian came to our house and offered a quicker and less invasive fix to our AC unit than the large company was trying to sell us (at a much lower rate). We would recommend this company to anyone and will call again if we need anything else.
From Google
Dana Day
Could be better! Very pricey!
From Google
Valerie Perez
Geesh! I have been trying to get a bill sent to me for over a month. Business be good.
From Google
b Englert
Suppose to start work in the morning, never showed. Called office was told they had to small jobs first. I made appointment two weeks prior, sick of going on the back burner. I work at a school and needed lots of work done while kids were on spring break. 1pm and still no show. This is the second time I got burned by them. I'll never use them again. I have them a second chance already. Third time is not a charm Negative Professionalism Services Toilet repair
From Google
Nancy Black
Excellent customer service! They are extremely prompt with their call back for emergency services. I highly recommend using them for your plumbing needs. Thanks to John and Colleen.
From Google
Madison G.
From Google
Ron Hosford
From Google
Anthony Swiatek
JOHN is the BEST@!!@@
From Google
Jenny Civitello
From Google
christina cocozzo
Great for all of your plumbing needs especially for emergencies. Best heating and plumbing in Saratoga.
From Google
Christina Cocozzo
Emergency service for a busted pipe was awesome! Job well done and prompt. Thank you for having great licensed plumbers on staff!
From Google
John Snow
Very knowledgeable. I would recommend them.
From Google
Trish
Unresponsive
From Google
Dave Hungerford
B&D have great service, return calls and fair pricing. I've used them for years.
From Google
Jill Regan
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From Google
Business reply
Boyce & Drake Co Inc
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