5.0 of 5
Average of 28 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Willow North is a plumbing and excavation business serving residential and commercial customers in Elma, New York. Its work includes backflow testing and repair, sewer and septic line service, and radiant heating installation. The team is led by an experienced master plumber.
From their website, willownorth
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional, friendly service
Solved their plumbing problems
Reviewers praise prompt responses and quick arrivals
Fair pricing and value
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, willownorth.org
Not checked by FairPipes yet
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Hours as listed on Google; we have not checked them.
From Google
Dennis McMullen
Great price Top notch work! Shawn took the time to understand our needs regarding a new sink we were adding in our basement, ran the plumbing to exactly where we need it and the workspace was cleaner when he was done than before he got here. He was friendly and professional, and his pricing was very fair. We will definitely call Shawn and Willow North for our future needs.
From Google
Cheri Cruz
Excellent service in person and on the phone. Arrived promptly and worked quickly to repair our septic pump. Would highly recommend.
From Google
Jacob Keller
Was able to finish the job that roto rooter could not Positive Professionalism
From Google
Jenna Mancini
We had water bubbling out of our septic vent pipe outside whenever we flushed the toilet. I called Aurora Plumbing first thing in the morning and someone was there by 11:30am. Our serviceman was great. He ended up being at our house for just about 3 hours. He did not stop working until he figured out the issue. Very pleased with his hard work and dedication to help us out! Would definitely recommend! Positive Responsiveness, Punctuality, Quality Services Outdoor plumbing system repair
From Google
Mike Friel
Very responsive, professional and exceptional service. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak repair, Plumbing pipe repair
From Google
Mary Gisel
Very professional Positive Punctuality, Quality, Professionalism Services Drain cleaning
From Google
Mike Peccia
Called them in for muliple jobs. Clear out a 250' overhead sewer line and modify the line for future cleanouts. Install a stainless steel sink in a remote location far away from any H&C lines and sewer connection. Both jobs were completed flawlessly. Wouldn't call anyone else. Services Toilet repair
Business reply
Willow North LLC
Thank you Mike, we always appreciate your business and are thankful for the continued relationship.
From Google
Mark BrindAmour
Tech responded immediately and went to extreme lengths to unclog the sewer line. I appreciate the quick response and diligent effort involved to resolve the unfortunate blockage. Thank you Aurora Plumbing! 😊 Positive Responsiveness, Professionalism Services Drain cleaning
Business reply
Willow North LLC
Thank you Mark. I'm glad we could help.
From Google
Tara Baschmann
My experience with Aurora Plumbing was fantastic! They came out quick and fixed my issue. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Toilet repair
Business reply
Willow North LLC
Thank you Tara.
From Google
Dori Shear
I had a floor drain back up in the basement m, and I called them on a recommendation. Within an hour I was informed someone was on the way. It was a huge relief, and Ryan was very friendly and professional. He cleared out the problem very quickly, and was on his way. I will definitely call them again. Positive Responsiveness, Professionalism Services Drain cleaning
From Google
Jason Michalek
Every time I have used Aurora Plumbing they have been professional, courteous, and responsive. I cannot recommend this company enough Positive Responsiveness, Professionalism Services Plumbing pipe repair
From Google
Mat Dziuba
Positive Responsiveness, Quality, Professionalism Services Outdoor plumbing system repair
From Google
Ty Andrewws
Positive Responsiveness, Quality, Professionalism Services Faucet installation, Faucet repair
From Google
Vince C
Very fairly priced. Plumber did a good job finding the clog and clearing it. I would highly recommend this company over those bigger ones that over charge you. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Augering, Drain cleaning
From Google
Andy Leone
great efficient service Positive Quality, Professionalism
From Google
Sherri Friedrich
The repairman was very curteous and helpful. He went above and beyond to get the job done. Positive Responsiveness, Punctuality, Quality, Professionalism Services Service not listed
From Google
Nancy Foley
Positive Responsiveness, Punctuality, Quality, Professionalism, Value
From Google
Kathy Hall-zientek
I used them for several problems with my plumbing. The first involved the main drainage pipe running from the house to the septic tank outside. Broken and not angled correctly. Second time, exterior drain pipe clogged. Excellent service both times. They are professional, their follow-up is excellent, they are trust worthy, they do not leave until they get the job done and they explain to you everything they're doing step-by-step. They have excellent attitudes, they're hard-working, and I can't say enough about the owner. Highly recommend them. The employees are happy, knowledgeable, and very experienced. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection, Outdoor plumbing system repair, Plumbing pipe repair, Drain cleaning
Business reply
Willow North LLC
Thank you Kathy. We appreciate you.
From Google
Anne Cronin
They have responded quickly 2x to leaks causing my basement to flood…as well as many other problems. Positive Responsiveness Services Plumbing leak detection, Plumbing leak repair, Faucet repair, Toilet repair
From Google
Pat Wiesmore
Showing 20 of 28 reviews
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From Google
Business reply
Willow North LLC
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