West Seneca

Larry & Janine's Plumbing & Repairs Inc

4.3 of 5

Average of 27 Google reviews

Positive and negative reviews

  • Positive 22 reviews, 81% of all reviews
  • Negative 5 reviews, 19% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reasonable or affordable prices

  2. Reviewers praise quality repairs that solve the problem

  3. Professional, courteous service

  4. Prompt, responsive service

What reviewers dislike

  1. Reviewers report calls or messages went unanswered

  • Written reviews used: 24
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 675-0040

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 5:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Linda Gossett 5 of 5

Larry is the best plumber around. Honest, professional, and friendly. He will do what it takes to get the job done but won't try to sell you extra services. When we need a plumber, we contact Larry

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much for taking the time to leave a review and thank you for all the years you've allowed us to serve you. We appreciate you!

From Google

Bobbi Bench 1 of 5

Business reply

Larry & Janine's Plumbing & Repairs Inc

Why did you leave us a 1 star review? You haven't even called us.

From Google

Jane Mazurczak 1 of 5

We called this plumber 4 times for a constant leaking pipe in our basement. Not one single call was returned. That's a really poor way to do business. Edit to previous review. Larry called to say he tried calling. That's interesting that he called minutes after I posted this review. We received all other calls, texts and voice mails during the same time period we left messages for this plumber without any issues.

Business reply

Larry & Janine's Plumbing & Repairs Inc

He tried calling you twice and it just rang and rang and never went to voicemail. I'm sorry but we can't help how phones work. We truly do our best to get back to everyone the same day.

From Google

Candice Failing 5 of 5

I thought we were having a very complex problem the week before my daughter's wedding. Larry came in and fined it within minutes. Reasonably charged me and was really a very great experience. Thank you!

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you, Candice! We're so happy we were able to help and that you are happy with our service. Best wishes for a wonderful wedding for your daughter!

From Google

Johm Mark Jurenovich 5 of 5

Sump pump took a dump! Larry was here in an hour. Dude comes as advertised on his truck…..Clean, Competent, and Courteous. Great service for a great price. I HIGHLY recommend him. Mark Cheektowaga

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much! We're so glad you're happy with our service.

From Google

David R 5 of 5

I had a very good plumber who had 45 years experience. He retired and gave me Larry as the next best. I wanted an experienced plumber who works with all phases of plumbing. I wanted quality fixtures and parts that are American made. I wanted someone who was reasonably priced. I don't usually do reviews unless I'm dissatisfied with a business. However, I got all the things I wanted and more with Larry the Plumber. I could have found cheaper labor and a Chinese made water tank from a depot store, but I wanted a hot water tank that would give me another 20 years, and I wanted professional work. Today, when Larry came over when he said he would, I got it all. Thank you Larry & Janine. Positive Professionalism

Business reply

Larry & Janine's Plumbing & Repairs Inc

David, thank you so much! We are so happy you are so satisfied with our service. We appreciate your business!

From Google

Grace Marie 5 of 5

Good

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much!

From Google

Vincent Crehan 5 of 5

Honest fast and quality work Positive Responsiveness, Quality, Professionalism, Value Services Drain cleaning

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much! We're so glad you're happy with our service.

From Google

Samantha Kowalski 5 of 5

I texted Larry to come check out my leaky tub drain. I had gotten a quote from a different company for $568 but I wasn't happy with that. Larry quoted me $400 and he was super quick, in and out in under 2 hours. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing pipe repair

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much! We're so glad you're happy with our service!

From Google

Robert Litwiniak 5 of 5

Larry had replaced a Moen shower cartridge that was 28 years old. Removing the old cartridge sometimes can be tough, but with Larry's expertise and knowledge, he managed to pull the old cartridge out with a custom puller and replaced it with the new one. The work place was left clean with no evidence of repair. It was very apparent that he is a courteous, competent, professional man of his trade that I would not hesitate to refer to anybody or hire again. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Shower repair

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much, Robert! It's great to hear you are so happy with our service!

From Google

Deborah Merkl 5 of 5

I’m very happy with service from this company.Larry is very knowledgeable & reasonably priced.Would highly recommend him. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Toilet repair

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much! We're so glad you're happy with our service.

From Google

Stephen Turkovich 5 of 5

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you!

From Google

Rolfe Krueger 1 of 5

Called Larry and asked if he could come to my home to replace my sump pump because it stopped working. I told him we have a water back up system that works so if he could come over in a day or two that's fine. He told me text him my cell number and he'd get back to me the next day. So I texted him number name, address, and again what my problem was. I waited a few days and he never got back to me. I'm a small business owner too and if I was receiving a call from a person I'd write down their name and number and get back to them ASAP if I couldn't give them an answer right away. I certainly wouldn't tell them to text me the same info they gave me over the phone. Seems from reading these review he picks and chooses what work he wants. The end of the story is I went out to Home Depot got a new sump pump and installed it myself even with my bad back. Services Service not listed

Business reply

Larry & Janine's Plumbing & Repairs Inc

Rolfe, I'm sorry you ended up doing the job yourself with a bad back. I'm also sorry texting Larry your info was a problem; he does that when he can't write things down because he's actively working or in traffic, so he can keep the texts straight because he gets so many calls & texts every day. This method works great for most people because they appreciate that he answered their calls. He did offer 2 times on Monday to come take care of this, so he obviously wasn't being picky or choosy but you were busy. I'm sorry you missed his call around 8am yesterday morning; the day he told you he'd call you back, when you spoke Monday. He was having phone trouble so he called from the supply house and there was no answer. When he didn't hear back, he assumed you'd gone with someone else. I understand you're upset because you think he didn't call and your back hurts, but if you would have given him the benefit of the doubt and just called back, since he answered your call, offered appointments, and said he'd call back, instead of leaving a 1 star review, this could have been taken care of and I can assure you that you'd have been very happy.

From Google

dixie blando 5 of 5

Positive Responsiveness, Professionalism

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you!

From Google

endlesskane 5 of 5

Larry and Janine have been phenomenal for our plumbing needs. Great quality work and super nice in general. They have come through in a clinch multiple times and we will continue to be customers for the foreseeable future. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection, Faucet installation, Shower installation, Toilet installation, Plumbing pipe repair, Shower repair

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much, John! We're so glad you're so happy with our service!!

From Google

Matthew Mckinivan 5 of 5

Larry was very kind and helpful in fixing a small leak. His prices are reasonable and is quick to respond to calls and texts.

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you, Matthew! We're so glad you're happy with our service.

From Google

Anthony N 5 of 5

Larry was super friendly and knowledgeable. I called him for a second opinion after getting a quote from another plumber for over $4000. Larry told me that they were just lying to get money out of me and he was right. He fixed the problem in around 30 minutes and it only cost me around $200. Definetly satisfied and would recommend

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you, Anthony! We're always happy when we can save people hassle and money. We're so glad you're happy with our service.

From Google

Joseph Kowalczyk 5 of 5

Great job Great service

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you, Joseph! We're glad you're happy with our service.

From Google

Tim Weir 5 of 5

Had a very positive experience with Larry and Janine's Plumbing that I wanted to share with anyone considering using their services. He did a fantastic job solving a persistent problem we have been having with a clogged drain in the kitchen. Several other plumbers attempted to fix it but never found the root problem. Larry figured out the reason it was a continual problem and now we have a permanent fix. He was straightforward, honest and affordable. He will always be the guy we call from now on. I would recommend Larry to anyone who is looking for a great plumber who is not out to rip off his customers, does great work and has the experience to know how to solve the problem. Thanks, Larry! Tim Weir and Mary Deney, West Seneca, NY

Business reply

Larry & Janine's Plumbing & Repairs Inc

Thank you so much Tim and Mary!! We're so glad you were happy with our service and appreciate your business!

From Google

Linda D 5 of 5

Larry installed a pump which he recommended for my laundry tub and did a fantastic Job! It works like a charm and after having wasted time and money trying to do it on my own (2 bad pumps ), I am finally confident that my worries are over. Thank you Larry and Janine’s Plumbing! Positive Responsiveness, Punctuality, Quality, Professionalism Services Toilet repair, Service not listed

Business reply

Larry & Janine's Plumbing & Repairs Inc

We're so glad you're happy with our service & recommendation! Thank you so much for taking the time to review us!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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