West Seneca

Kandefer Plumbing & Heating

3.2 of 5

Average of 11 Google reviews

Positive and negative reviews

  • Positive 6 reviews, 55% of all reviews
  • Negative 5 reviews, 45% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Prompt service

What reviewers dislike

  1. Reviewers report missed appointments without follow-up

  • Written reviews used: 10
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 668-4677Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 7:00 am to 5:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Pedro Berges 5 of 5

Fast and corteous service. They had to come twice, because I had to do some demolition and clean up to give them access to diagnose the problem, and they did not charge extra. Highly recommend

From Google

Marcangelo Perricelli 1 of 5

Two guys showed up and installed one brand name kitchen faucet that we purchased for my mother-in-law. It was a weekday. They charged $200, left a mess under the sink and floor and didn't check the drain as they told her they did. They ran some water but didn't snake it. She lives alone and had moved in 2 days before and in 4 days did very little dish washing. The drain clogged and when she called was told maybe she had put something down the drain! She was told she'd be charged double time to come out the next day, a Saturday even though they didn't do what they should have on the initial visit. Needless to say, we called another plumber who came out and did the job the RIGHT way. He found pieces of a very old rubber glove that had to have been there since the apartment was last used 15 years ago. Will not use them again. Negative Quality Services Faucet installation

From Google

Adam 1 of 5

Called for an appointment nobody showed? Called to confirm, guy on the phone said he would call back and never did....i would strongly suggest going somewhere else.

From Google

Tim Gorman 5 of 5

From Google

Anthony Ambrose 5 of 5

Professional and prompt.

From Google

Joann Lowczys 5 of 5

My mother had an emergency with her toilet. Called Kanderfer and he came over in no time at all. He fixed the problem and was very professional. Thank you so much. Hope we never need a plumber again, but if we do, I will call Kanderfer again.

From Google

Matthew Newman 1 of 5

I should have paid attention the other reviews. I setup an appointment and no one bother showing up or calling me. When I called to inquire about the no show I was told they didn't recollect the phone call for the appointment. I would stay away if you plan on taking time off in anticipation of them committing to their appointment.

From Google

Shaw Music Studio, West Seneca 1 of 5

Never bothered to show up. Last Thursday morning I called about a toilet repair for my business. They said a tech would come Friday afternoon. Friday around 2:30 still no tech SoNI called back. Got an older man on the phone who said he would call the tech and get right back to me. Never called back. Never showed. It's been a week and still no call. Will NEVER do business with them. I'm a small business owner and my customers need to be able to use the bathroom!!

From Google

debbie grandits 5 of 5

Knowledgeable, reliable, and experts in there field. I wouldn't use anyone else.

From Google

Jeffrey Kirchmyer 1 of 5

Called Kandefer to replace my mothers water shut off valve in her basement. First time he showed up a few months ago he charged my mother approx. $95 to loosen a nut, instead of replacing the valve I had asked them to change. Due to not replacing the valve, we ended up with the same problem we originally had. This time the repairman showed up with an attitude probably because I was there and I wouldn't let him take advantage of us. When I showed him what we were having a problem with he went on a verbal tirade towards me and my elderly mother stating he won't replace it because I will complain he didn't replace the outside bib. I asked him why it needs to be replaced when it had been recently replaced (he did not look at it and refused to do so), he continued his tirade and walked out of the house SCREAMING at us. I tried to calm him down and ask what he would recommend, but he would not stop screaming to listen. It was the most unprofessional person I have ever encountered. I called the owner to report it and he said he would call me on Monday (3 days later) after he spoke with the repairman. It is now 5 days later and I am still waiting for his call.

From Google

Reed Stevens 5 of 5

I have worked with Kandefer Plumbing for a couple of years, and just wanted to share the quality work that they do. From a plugged toilet to a large commercial job they have arrived on time, completed the job and always at a fair price. I can't say enough good things! Reed Stevens, DVM

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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