Naples

Valley Mechanical

3.9 of 5

Average of 15 Google reviews

Positive and negative reviews

  • Positive 11 reviews, 73% of all reviews
  • Negative 4 reviews, 27% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise knowledgeable and helpful service

  2. Prompt service

What reviewers dislike

  1. Reviewers report poor follow-up or unresponsiveness

  • Written reviews used: 12
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (585) 374-6866Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 4:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Derek 5 of 5

Reasonable price Set up a time, came over to change the hose spigot and got it done quick and professional. Very nice, took their time to go over stuff with me. Will hire them in the future. Thanks!

From Google

Daniel Roloff 1 of 5

I had an issue and they came right over. I never saw the bill. I thought it was just great neighborly service. Then one came in the mail months later. I tried to set up payment to make things right must have reminded them I owed them but I need a full service. The office hours and medical issues I did not get the bill paid but meant to. Do today the 180vdollar bill is 300 in collections. All could have been avoided if they had a drop box or something.

From Google

J. Green 5 of 5

Fast, reliable service!

From Google

Maria E. Ramos 5 of 5

If I could provide a rating higher than 5, I’d give that to Valley Mechanical! They did a superb job recommending and installing a new water filtration system in my house, including reverse osmosis. They are very responsive, flexible, listen to your requests, and provide great value. Austin and his colleague provide wonderful customer service, are respectful of you and your property, and are very ready to listen to your requests. I highly recommend them for your well water needs. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

From Google

Will barry 5 of 5

From Google

Wendy Richards 5 of 5

On behalf of my mother Kay, Valley Mechanical was professional, prompt ,friendly and efficient! Thank you for helping my Mom.

From Google

Chris Bruno 5 of 5

Very knowledgeable and helpful.

From Google

Jim Spillane 1 of 5

They are completely unresponsive.i don't know you stay in business which such horrible follow up Negative Responsiveness, Professionalism Services Service not listed

From Google

Creating 4 Freedom 1 of 5

I've hired this company to do various repairs at my home and business. They have proven to not only send billing at near double the price quoted, but also not standing behind their work with waterline leakage just a week after installation. They fixed it but also tried to bill $400 more for the repair. The last time they were to be hired they put me off for over 2 months then said they wouldn't do the job that they weren't qualified for it... I don't recommend this company for many reasons even a few not listed here. Thankfully Naples has other businesses to choose from now. Negative Quality, Professionalism, Value Services Service not listed

From Google

Gretchen Bremer 1 of 5

They do the work and if there are any leaks or problems, they don't garuntee the work. They say they are too busy and you'll have to wait 8 months or they will charge you to fix what they didn't do correctly.

From Google

Jeremy O 4 of 5

From Google

Brendan Gooding 5 of 5

From Google

James Belcher 5 of 5

Installed well pump within an hour along with new pipe , and wire. Very impressed with Zach and helper he had Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Installation

From Google

Michael Gilbert 5 of 5

Honest, efficient, and very knowledgeable. Strongly recommend their Services!

Business reply

Valley Mechanical

Michael, thank you for the great review! We are glad to hear that your have been happy with our services.

From Google

Meg McLean 5 of 5

I can’t say enough about how great these guys are. We had a plumbing issue and needed help fast. Jim and Zack showed up quickly and did awesome work. They are capable and efficient. Knocked out the whole job and impressed the heck out of us. Plus, they’re a pleasure to chat with. Jim gave us a lot of tips on preventative maintenance for the well pump, pressure tank and water heater. What a great resource to have right in Naples. We are so thankful to have found them! They seem to do electrical work as well as plumbing. Good to know we don’t have to get someone from 45 mins away. Plus we don’t have to worry about quality. These guys have earned my trust. Seriously, if you need plumbing help and you’re anywhere near Naples, call them.

Business reply

Valley Mechanical

Thank you for the terrific review, Meg! We are very glad to hear that you were satisfied with our services. Your satisfaction is very important to us and we take great pride in our work.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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