From Google
Joseph
New Very professional and accommodating. Excellent work and very neat. Definitely would recommend
3.5 of 5
Average of 24 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professional, friendly service
Quality of the work
Reviewers report being charged for visits or time they dispute
Reviewers report repairs that needed to be redone or failed
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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From Google
Joseph
New Very professional and accommodating. Excellent work and very neat. Definitely would recommend
From Google
Susan Hannigan
New Excellent work.
From Google
Nicole Meyer
Always a pleasure working with Tri County Plumbing. Kathy in the office is wonderful to work with and we usually get same day appointments. All the workers that have come to my house have been friendly and spend time explaining things. Highly recommend.
From Google
Liz Baldini
Reasonable price Very friendly, answered right of way. Professional Services Service not listed
From Google
tara christoforatos
Reasonable price They weee professional, courteous, knowledgeable, reliable, and definitely without a doubt recommend them and in the event that I need a plumber you can bet I will call them again. Thank you. Highly recommend it.
Business reply
Tri-County Plumbing
Thank you very much
From Google
Sam Trested
We recently needed work done on our tub and shower. From the phone calls with Cathy, to the work done by Kenny and his son, and the work done by John (their tile guy), everyone was professional, polite, and helpful. The work was terrific and I would highly recommend Tri-County Plumbing. - E Trested
From Google
George Brown
Great job, thank you!
From Google
Wiliam Thomas
Reasonable price Supered Professionalism & Outstanding Service provided regarding repairs to external service lines to boiler. From the time of the call to the office to the completion of the repair, I was highly impressed - In my book, THEY ARE #1 !!! Services Service not listed
From Google
caroly lattuca
Great experience kenny the plumber came did a great job Kathy at the office keep me posted & the older lady I had spoke to earlier was very cordial & helpful definitely choose Tri-County plumbing for your plumbing needs
From Google
Donna “Dbuttafly-5” Toliver
I used this company a couple of times. Located in Floral park.They installed a toilet which was by the hour including the hour that the young man sit in his truck. They also fixed a link. This time they charged me 197.25 for a consultation, I already knew what had to be fixed when they came. The young man talked to me on the phone because I wasn't home at the time. I will pay it because I believe things always workout for me but I also feel this is a very steep price to just come and look at my linking faucet Services Service not listed
From Google
Khristine Santiago
This company deserves a negative star.. they were called to inspect a possible leak for the board and left with an assumption. They never confirmed any leak but charged a bill any way. The old lady answering phones is extremely unprofessional and needs to retire. Negative Quality, Professionalism, Value
From Google
Randy Levin
I was very loyal to Tri-Cty for many years...primarily because the owner was a neighbor and I liked him. Although he always gave me a very fair price, the work often had to be redone. Plus I wasn’t very impressed with who he sent to do the work. One guy spent most of the time on the phone trying to promote his music career as a rapper. The same guy inspected the sewer line or something with a camera and told me in no uncertain terms that a plumbing disaster was imminent and I needed to get this major work done. I said no. He told me I was making a huge mistake. Thankfully I ignored him. That was easily 12 years ago and it’s still fine. No disaster. When I gave him a HUGE job, I was let down in so many ways...in fact, if it was any other company I would have fired them early on. They had a helper who showed up reeking of pot. The plumber would show up late, take stock of what was needed, leave for a few hours, end the day early and leave a mess. (I can do on and on). Today, I noticed that the sink they installed a couple of years ago is now coming off the wall. I have NEVER seen that before, anywhere I've ever lived. Additionally, half the people on my block thought I was crazy to give Tri-Cty work. At least four neighbors used them once and never again. Sadly, I will never use them again or recommend them. The sink coming literally unglued was the final straw and prompted this post
From Google
Dawn
Stay far away from Tricounty plumbing. They will rip you off, cause damage and then send you a bill to come back and fix an appliance that they already charged you to install and tell you it’s your fault not theirs. Their staff is inexperienced and you foot the bill as a result. If you try to speak to them about a concern, the owner, Frank, yells over you and ridicules you to try to make it seem like they are doing the right thing. Honestly, just go somewhere else. They also charge a labor rate that is supposed to be for 2 people that is really one person and an apprentice who stands around and isn’t able to help with anything. It’s insanity and they are literally just trying to make as much money as they can off of you. I have never felt taken advantage of by a plumber before, but I truly feel this way about Tricounty. Negative Quality, Professionalism, Value Services Plumbing fixture installation
From Google
joseph vivinetto
Excellent work showed up on time no complaints will use them again
From Google
Kevin Urban
From Google
Kevin Urban
From Google
Richard Martinez
Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Repair water fixtures
From Google
Charlie Chen
bad experience, my boiler installation done in 3 times, all traffic and writing invoice time was billed with working hourly rate, parts charge double of market price. after 4 months later, pipe connection was leaking. Negative Quality, Value Services Service not listed
Business reply
Tri-County Plumbing
Sorry for your unfortunate experience. The boiler was installed by others incorrectly and we helped you with correcting several different issues. We guarantee all our work. The pipe that was leaking wasn't installed by us and we addressed the issue in a timely manner. We only charged for the time onsite and we do have a markup on our goods, as does every business but certainly not 100%.
From Google
Redge Salomon
From Google
Marie Bennett
I can't begin to tell you how inept these plumbers are. They came to fix one problem and created a huge problem that is much worse than the one they came to fix. They say they will come back to fix it, but keep cancelling. I have needed to call another plumber.
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From Google
Business reply
Tri-County Plumbing
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