New York

M Burton Plumbing and Heating

4.0 of 5

Average of 18 Google reviews

Positive and negative reviews

  • Positive 14 reviews, 78% of all reviews
  • Negative 4 reviews, 22% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional service

  2. Clear explanations

  3. Prompt responses

  • Written reviews used: 17
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (718) 224-0693Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday Open 24 hours
  • Saturday and Sunday Closed
Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Nicholas Nip 1 of 5

I called to have a boiler assessed and talked to Anthony. I explained what was happening, and he immediately assumed I was hassling him. It was a jarring and frankly juvenile interaction. As I sat in my stunned silence, Anthony ended the phone call with, "I think you should find another plumbing company. Goodbye." Take his advice up front!

From Google

Eugene Wang 5 of 5

Reasonable price | $300–400 We called M. Burton Plumbing & Heating on Monday Evening around midnight for a nonurgent pinhole gas leak between a gas shutoff valve and a 2" nipple, and we got a callback on Tuesday arranging an appointment for Wednesday morning. M Burton Plumbing came out promptly in the morning and replaced the nipple and flex hose to the stove very quickly and respectfully, and explained to us that while we did want to also replace the shutoff valve, doing so would require a full shutdown and tagout from ConEd and so we decided to not go ahead with the valve replacement as the leak was after the valve. Services Plumbing pipe repair

From Google

Mary Robilotta 5 of 5

Reasonable price M Burton Plumbing in Bayside was an absolute lifesaver for my family. During last night’s extreme cold, my 86 year old parents suddenly lost heat and we were completely let down by HomeServe when we could not get timely help. I reached out to M Burton late at night out of desperation, and they responded right away. They came to the house within the hour and had the heat restored quickly and professionally. What impressed me most was their compassion and urgency. They understood they were helping elderly homeowners and treated my parents with genuine care and respect. A heartfelt thank you to Mr Burton and especially his wife Barbara, who contacted me immediately when I messaged the company on Facebook and helped get everything moving so quickly. In a stressful moment they were calm, reassuring, and incredibly efficient. We are beyond grateful. This is the kind of company you hope to find when you really need help, and we cannot recommend M Burton Plumbing highly enough.

From Google

DC Martinez 5 of 5

Reasonable price This not the first time I have used M.Burton plumbing. The employees - from the office to the ones doing the labor/job - all are nice & helpful. Prices very reasonable! My #1 to call for plumbing jobs! Thank you Brian for your expertise today! Services Toilet repair

From Google

Alexandria Ventura 5 of 5

I want to extend a big thank you to M. Burton Plumbing & Heating Corp for converting my home from oil to gas. From start to finish, the process was smooth and efficient. The team was professional, knowledgeable, and explained each step clearly, ensuring I understood the benefits of making the switch. They handled all aspects of the conversion, from installing the new gas line to setting up the heating system, with great attention to detail. I'm already noticing the difference in both comfort and energy efficiency, and I couldn't be happier with the outcome. The team went above and beyond to make sure everything was done properly and safely. I'm grateful for their excellent service and would highly recommend M. Burton Plumbing & Heating Corp to anyone considering a conversion or any other plumbing and heating needs.

From Google

Alexandria Rusch 5 of 5

“I recently had a plumbing issue with clogged pipes, and I called m.Burton Plumbing and Heating for assistance. From start to finish, they provided excellent service. The team was prompt, professional, and efficient in diagnosing the issue. They explained the problem clearly and offered a fair solution. The technician worked quickly and thoroughly, and my pipes were unclogged in no time. The quality of work and attention to detail was top-notch, and I appreciate the cleanliness they maintained throughout the process. I highly recommend M.Burton Plumbing and Heating for anyone in need of plumbing services!”

From Google

McGregor Rusch 5 of 5

"I had an emergency late at night when my furnace stopped working, and Burton Plumbing and Heating came to the rescue. I was really impressed with their quick response and professionalism. Despite the late hour, their technician was friendly, efficient, and got the job done right away. My furnace was up and running again in no time. I truly appreciate their commitment to customer service, especially during such an inconvenient time. Highly recommend Burton Plumbing and Heating for anyone in need of reliable I timely service!"

From Google

Paw Yi 5 of 5

I had a quick callback when I called the number to explain my issue. They explained their availability and setup an appointment window. Someone arrive early within our arranged time and was able to quickly figure out the underlying issue and setup the process to get my water heater replaced. They explained the problems well and showed me where the problem was.They were able to quickly get a replacement and install it for me the next day. Had the pleasure dealing with Kevin and Anthony who explained everything clearly and gave me a quote upfront. Prices were very fair and reasonable. I will probably use this company again for future issues.

From Google

L L 4 of 5

Overall, would hire again. Was able to come quickly and help. Detailed notes below on my experience for needing time sensitive help to finish new kitchen sink install. - Was referred to call Maurice Burton, a local plumber, and I did early morning. He picked up, took my info and said he will call me back, which he did a few hrs later and to tell me he will visit for a quote. - He came by shortly after and was a nice older fellow. He checked what I needed and inspected the set-up and we agreed on the quote, and he left and said will send someone. - Kevin came by in the afternoon. Good kid and well trained. He worked on the pipes and finished. Unfortunately, I guess due to old house water pipes and pressure, have low water pressure from sink. He spent a good deal of time and tried to fix that and also removed all filters from the sink hose end, but still low pressure which I'm still dealing with today. Maybe it's the old pipes, or this model sink hose I need to investigate. I then paid quote in cash and as a note, also expect tax to be added on top. If credit card, they will add additional credit card fee which is common nowadays. As he left, I tested the sink, but noticed a very tiny drop of a leak when filling the sink with water and then letting it go down drain all at once. I called again and Maurice said he will send someone the next day. - I didn't get a visit in the morning so called again and Anthony picked up and I texted him the video of the leak which looked like a slight adjustment just needs to be done. He was pleasant and said it would be a quick fix and will send someone. - Kevin came by again and fixed it quickly.

From Google

Antonio Calabrese 1 of 5

This is the type of company that uses the name. The good name of this business on. Unfortunately, the license plan is declaimed. They sent out a very unprofessional and have no knowledge at all. What they're doing on top of that quoted as surprise that was un. Ethical and unbelievable I hope someday they get what they give out

From Google

Ms. Mel 1 of 5

Not reliable , No phone call/ text back! This is unfortunate bc he came referred . Spoke with Anthony said he would come to do job but never heard back from him . It’s been weeks and nothing 🤯

From Google

B81 Mack 5 of 5

An outstanding experience from start to finish, they are my plumbers of choice going forward.

From Google

Antonietta Fragias 1 of 5

Services Heating system installation

From Google

Marlene Glazer 5 of 5

really knowledgeable and dependable

From Google

Danny Kim 5 of 5

From Google

Ed Lobley 4 of 5

The plumber came during the appointment window. Looked at one kid and declined it since it wasn't a plumbing issue b u t floor replacement and fixed the kitchen faucet correctly and all at a fair price.

From Google

Julie Salomone 5 of 5

prompt response, reasonable, highly recommended.

From Google

Alexis Burton 5 of 5

Great service

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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