SERVPRO of Victor and Canandaigua

From Google

I scheduled a remediation estimate with Sam Geyer, the owner of this Servpro franchise for Sept.10 and planned on scheduling the remediation itself asap. Not only did Sam or any person qualifed to do an estimate NOT show up, but Sam himself wouldn't return multiple emails, text messages OR direct phone calls. The bank loan for my new home was contingent upon his completing his remediation estimate as was scheduled, which has now delayed. If this is the service he gives to everyone then I pity the customer. If there was a -5 stars, I'd give it. Services Mold inspection

From Google

Zach was the best. Professional, knowledgeable and kind at a time when there was high stress. I highly recommend Zach and his company. Update: The reconstruction process was recently completed by SERVPRO. The Drywall work was exceptional and the reconstruction was superb. Patrick and Tatiana are fantastic! Services Flood restoration, Remodeling, Mold mitigation, Water damage-related cleanup & repair

From Google

Reasonable price Pat and his team were incredible. They handled the whole mitigation with professionalism and worked with our busy schedules. Place looks better than before! Services Flood restoration

From Google

Guys who did the work spent most of the time talking and goofing around. Took way longer than it should have for the number of people working and they tried bailing before everything was cleaned up. Services Fire damage cleanup & repair

From Google

Sam Geyer is a great owner. Cares about his employees and customers

From Google

Sam and his team are awesome to work with. Super personable and knowledgeable. Great company to recommend!

From Google

Thank you Servpro We so appreciate your kindness and helping us

From Google

From Google

From Google

In the unfortunate event of a flood, SERVPRO of Victor/Canandaigua is the only name that does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or business until you are 100% satisfied. Madison, Deliah, and the rest of the team are incredibly well-versed in the company and extremely attentive. Andrea even stopped by the office to say hello with goodies! It was a wonderful surprise! They always have the customer's best interest in mind. I highly recommend their services!

From Google

From Google

Reasonable price We moved into a new house that smelled of cigarette smoke and moth balls. It hadn't been cleaned since we toured it last, so we hired SERVPRO to clean it and help with the odors. Pat, Jake, Jax, Ryan, and Jaden did a tremendous job cleaning it and making it smell better. 5/5 stars with the note that it's expensive Services Carpet cleaning, Service not listed

From Google

Reasonable price Had an awful mess in my newly constructed home. I called ServPro the day I discovered it. Delia got right on it and had her crew at my home early the following morning. The crew got right at it, worked efficiently, provided me with exact details of what they were going to do and why, interacted with my insurance company so everyone was on the same page and had the entire mess cleaned and remediated by end of that day. Response was immediate, service was well done, information was provided every step of the way. ServPro made my ordeal pretty much hassle free! Services Flood restoration, Flood cleanup, Water removal

From Google

Awesome team, Ryan Jax Jake2 and Pat were all so helpful in navigating smoke remediation. Their communication is better than any service I have had in a long time and they went above and beyond! Services Fire damage cleanup & repair

From Google

Reasonable price Great service and the service crew as very professional and resolved the issue extremely fast. Would definitely use them again if another issue should arise. Services Water removal

From Google

Great price I can't say enough great things about the Canandaigua office and team that was sent to my apartment units in Montour Falls. I called others and no one wanted to travel that distance. The morning I was notified of the flooding in the upstairs unit. I reached out to the Canandaigua office and asked if they could handle the situation today. The office staff Madison and Deliah outstanding in every way. They asked me to hold on for a few moments while they looked to see if they could juggle a few things around in order to get down there. Within 15 minutes they called back and said they would be on their way shortly. Every time I called the office there's nothing but professionalism, helpfulness and outstanding customer service. The team they sent out initially and on subsequent trips due to the damage in the two units were outstanding. I'd say they're a bit on the younger side but very professional, hard-working, organized, knowledgeable, answered all my questions and couldn't have been more helpful. The field team included: Jake, Jax, Zach, Pat, Nick, and Dan (hopefully I didn't miss anyone). It wasn't an easy project having to move and dispose of some bedroom furniture and also dealing with a semi upset tenant. They removed the carpeting and flooring in both units in order to get to the subfloor to start the drying process. Like I said, they were exceptional from the office staff to every one of the field team members. If there is ever another incident trust me I will not hesitate to give them a call. Great job Servpro Canandaigua!!! Services Flood cleanup, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal

From Google

Servpro of Victor/Canandaigua provided outstanding service from start to finish and exceeded all my expectations. Sam and his team were professional, responsive, and truly cared about getting the job done right.

From Google

Patrick has excellent customer service skills and explained everything to us when he did an estimate on our home. I highly recommend Servpro very knowledgeable and helpful. Services Mold inspection

From Google

Great price These guys are your go to for any type of clean up. They're fast working fully communicative as to what they're doing, every step of the way punctual. friendly, absolute pros at disaster cleanup. If I could give these guys Who worked nonstop for 4 days. I don't have enough superlatives.I would absolutely carry your card with me.and anyone that needs your services.I will be passing along your contact information, #servprorocks. Services Fire damage cleanup & repair, Carpet cleaning

From Google

Not sure Pat, Zack, Jake and Ryan were very professional and courteous to our residents and staff throughout this whole process. Thank you Services Flood cleanup, Water removal