ServiceMaster Restoration by Complete

From Google

New Great price Service master did an excellent job! Binuvi was extremely helpful and communicative. We had a long a protracted issue with insurance and he was there working with us and insurance every step of the way. The team also including Ruben did a great job! The ceiling is as good as new ! They wanted to make sure we were satisfied. Response time 0–1 hr

From Google

Binuvi Kurian was so professional. His knowledge, expertise, professionalism were phenomenal. I recommend everyone to try them before you try someone else!!! Services Water damage-related cleanup & repair

From Google

Very professional and friendly

From Google

When I contacted ServiceMaster at 6:00 a.m. after calling two other companies, someone answered the phone immediately, took my information, and assured me that someone would get back to me right away. A few minutes later, which felt like hours because I was in a complete state of panic after finding out that my apartment was soaked with water, Tony called me. Tony was incredibly professional from the very beginning. He took charge of the situation immediately, and within hours, his crew arrived at my building with high-tech drying equipment and blowers. Throughout the entire process, Tony kept me informed every step of the way, constantly communicating with me and explaining what was happening. His professionalism, knowledge, and reassurance put me completely at ease during a very stressful situation. I can’t thank Tony and the ServiceMaster team enough for their prompt response and outstanding service. If I could give them 10 stars, I would. I highly recommend Tony and ServiceMaster to anyone in need of water damage restoration. Thank you so much Tony!! Mary Lisa

From Google

My basement recently flooded due to frozen pipes. Nick & Jared are amazing! Great guys to work with, they really go above & beyond. Highly recommend 🙌

From Google

What a roller-coaster ride with this company. Day one they come out and everything seems great. Then the site manager leaves. For the next 2 days theres no communication even though I was told they'd be back the next day and I burned a work day. They next 5 days was met with confusion and lack of communication. Two guys came during this time but didn't know the job or the previous crews process. Showed up with 1 truck which wasnt enough to remove even half of the material damage. After contacting my insurance agent and the site manager many times. I received calls from the manager, supervisor, and I believe owner. The next day the head guy(Tony) had his sister out. She was wonderful and thorough. She told me they would be back to pick up the unsalvagable items and do the deep clean. That was nearly 2 weeks ago. Now no one is returning calls, emails, or messages to my insurance agent nor myself. So now I have a basement full of wet, mildew, and molding trash.

From Google

Service Master was recommended to us by Statefarm insurance after my Mom had water damage to her laminate floors in living room and dining room. The State Island team of Mike Z, Benuvi, Kaylee and their staff were a pleasure to work with. From the demolition to reconstruction the damage was cleaned up, walls cut and floor repaired, painted and boxes put back. The team was completely responsive, professional and always kept us informed. They did the job on time and handled all the communications with Statefarm. Couldn't be more pleased with the end results. Services Water damage-related cleanup & repair

From Google

Not sure I love jared and Jose they went above and beyond on my service today Services Mold inspection, Flood cleanup, Water removal

From Google

Great service men i was thankful for their work

From Google

Service Master treated my living room for some flood damage. The guys, Joe, Jared and Johan were great. They did a professional job and clean job. They even put up with my noisy pug giving him all the love and attention. Thank you guys.

From Google

Jared and Bob did an excellent job. Extremely professional. Customer service was on point answered everything needed help with

From Google

Reasonable price I own a two-floor condo rental property in Perth Amboy, NJ. There was a pipe burst behind the wall on the second floor of my unit which caused extensive flooding on both floors. The laminate flooring, ceiling between floors, walls, kitchen countertop and all the cabinets were totally destroyed. ServiceMaster Restore by Complete was hired to do the unit restoration once the pipe had been repaired, and I could not be happier with the results! I want to send a shout out of thanks to the project managers, Michael Ziemba and Binuvi Kurian, who together made a disastrous situation so much easier to deal with. Their professionalism, customer care focus, kindness/empathy, knowledge, friendliness and project/financial management were exceptional. They truly care about their customers and took time to explain everything fully every step of the way, as well as handled all elements of the job directly with the insurance company so I didn’t have to. Their responses to questions was almost immediate! Their team is also to be commended on their expert installation, reconstruction, and for their kindness and respect in working with the tenants in the unit while work was being completed. ServiceMaster’s Staten Island office staff were also extremely helpful and friendly and seamlessly handled the administrative end. This organization is top notch in every way – it is not often to work with a company that is so customer service focused than this team was and for this I am truly grateful! This was certainly an "A" team. While I hope I never have to experience a devastating loss like this again, but if I do, ServiceMaster Restore by Complete will be the team I will reach out to in a heartbeat! A HUGE thank you to all - I completely agree with one of the other reviewers, five stars is not enough!! Services Flood restoration, Flood cleanup, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal, Mold damage restoration

From Google

I was introduced to Bill by contractor connect . He was at my home by the next morning after a bad experience with another company . He assigned Benuvi on site and Michael as project manager . Bertha began the extensive demo with a great team with kindness and compassion , always with respect for my home . The ongoing communication with these two men exceeded all expectations ! The sub contractors ( Rand D and Marciano bros ) were meticulous but always in contact with my supervisory team . Benuvi and Michael responded in 15 mins when I called with an unrelated problem . Once again providing guidance and support. Bill , thank you for sending me your A team. !! A nightmare broken pipe turned into beautiful repair job with the kindest people , Five stars are not enough !

From Google

When my home was impacted by a flash flood, I contacted Servicemaster for remediation services. I cannot say enough good things about this company. I would like to give special shout out to Mike Ziemba who efficiently handled the coordination of the repairs and to Ruben Delgado for his outstanding craftsmanship. Any project delays were through no fault of Servicemaster, but strictly through insurance delays. 5 stars is not nearly enough. I would give them all the starts in the sky! While I hope I never have flood damage again, I would not hesitate to contact Servicemaster and would request Mike & Rubin to handle my home repairs. Thank you to the entire team for making my house a home again! Services Flood restoration, Mold inspection, Flood cleanup, Water damage-related cleanup & repair

From Google

Joe, Eddie, and the Service Master team showed up promptly after an emergency of the basement flooding and did a great job cleaning up including testing moisture levels. They were respectful, friendly, and very neat. The crew even provided guidance on how to properly work with insurance and carefully explained the process of restoration. We highly recommend them for instances such as ours. Thank you! Services Flood restoration, Mold inspection, Flood cleanup

From Google

Great price Jorge M and Crystal worked diligently, quickly, thoroughly along with outstanding service with a smile and great sense of humor. They both have an outstanding rating for work ethic. They both showed great respect, compassion and concern for my feelings about the damage to my property and personal items. I highly recommend them to anyone who needs help with Service Master. Service Master, Jorge M and Crystal are now part of my family and will continue to work with them if I need assistance in the future. I am very well pleased. Jorge M and Crystal deserve more than a 10 plus rating! Services Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair, Water damage-related mold removal, Service not listed

From Google

Great price I must say that I received excellent service from start to finish and they are definitely getting several call backs from me. I 100% recommend them. Thank you Mr Henry, you and your team are amazing. ☺️ Services Flood restoration

From Google

We were unaware of a slow leak from our toilet upstairs that eventually leaked into the kitchen below. Our kitchen ceiling caved in and we were shocked. Service Master literally came to our rescue. They arrived and clean and gutted the area after wrapping everything that was in our cabinets with great care. Very efficient and time managed work by Joe, Eddie, Kayla and Jason. Then Mike and Banuvi arrived to assess restoration requirements. They both answered all questions and scenarios regarding above matters. After the industrial dehumidifier and air purifiers did their job~ Eddie and Joe returned to cover the affected area until a date could be set for restoration which WE WILL have Service Master complete. So far I have nothing but wonderful things to say about ServiceMaster! They put us at ease with their calm and reassurance that all will be returned to previous conditions. So far so good! Services Water damage-related cleanup & repair

From Google

Reasonable price All members of the work crew were very helpful and considerate. The entire first floor flooring was replaced without a flaw. Services Flood restoration

From Google

Reasonable price I have never dealt with any group of contractors as professional and kind as these wonderful men Mike Z is exceptional!!! I will never use anyone else, and I will rave about them to all!!! Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal