5.0 of 5
Average of 32 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
SERVPRO of Northern Staten Island provides cleanup, restoration, repair, and construction services for homes and businesses across Staten Island and nearby communities. The locally owned franchise handles water, fire, storm, and mold damage, along with specialty cleaning and reconstruction, and describes its teams as available around the clock.
From their website, servpro
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional and courteous service
Reviewers praise prompt responses and timely arrivals
Reviewers praise thorough, high quality cleanup and restoration
Reviewers praise clear communication and explanations
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, servpro.com, and Google
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We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Lucille Camporeale
Reasonable price Services Flood restoration, Water removal
Business reply
SERVPRO of Northern Staten Island
Thank you so much, Lucille! We appreciate your time and support for our team at SERVPRO. Your positive feedback means a lot to us.
From Google
Ellen Hebaj
Business reply
SERVPRO of Northern Staten Island
Thank you so much, Ellen! We appreciate your support and are grateful for your positive feedback regarding SERVPRO. Your satisfaction means a lot to our team.
From Google
Anthony Pineda
We had a moisture inspection done, and they found a small leak from our shower valve leaking into the living room ceiling thank god we caught it early!
Business reply
SERVPRO of Northern Staten Island
Thanks for sharing your feedback, Anthony! We're glad our team was able to identify the leak early and help prevent further damage. Your satisfaction is important to us, and we appreciate you choosing SERVPRO.
From Google
Erica Spina
The crew was very nice (Cesar, Walter, Diego& Giuseppe). They arrived on time and did a great job. Came for smoke remediation. Services Service not listed
Business reply
SERVPRO of Northern Staten Island
Thanks a lot, Erica! We're very glad to hear that Cesar, Walter, Diego, and Giuseppe provided excellent service during your smoke remediation. Your feedback means a lot to us!
From Google
Paul Panepinto
Not sure Caesar and his team were excellent. They were pleasant , hard working and were very professional in their approach to a complex cleanup. We are very satisfied. Services Flood restoration, Flood cleanup, Water damage-related cleanup & repair
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Paul! Happy to hear that Caesar and his team provided excellent and professional service during your complex cleanup at SERVPRO of Northern Staten Island.
From Google
Sammy De La Cruz
Great price Amazing job by this team! Managed by Peter Lewis and onsite managed by Ronny ! We had 2 sprinkler pipes burst in my building in the upper floors and it caused flood damages on all the apartments below. 15 apartments damaged in total. Their communication with myself and the staff was always prompt. Paying attention to detail, solved all our problems promptly. Besides the disaster I felt less stressed knowing the building was in good hands 🙏🏽 Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Mold mitigation, Water damage-related cleanup & repair, Plumbing
Business reply
SERVPRO of Northern Staten Island
We’re grateful for your kind words, Sammy! Our team at SERVPRO of Northern Staten Island is dedicated to providing thorough and prompt restoration services, and we’re glad to hear that Peter and Ronny were able to support you during such a challenging time. 🙏🏽
From Google
Noel olivencia
Not sure Juan Nunez and Andres Azusa great job well done and fast Services Flood restoration, Flood cleanup
Business reply
SERVPRO of Northern Staten Island
Thank you for your wonderful feedback, Noel! We’re thrilled to hear that Juan Nunez and Andres Azusa provided you with fast and excellent service. Your kind words inspire us to keep delivering top-notch restoration services at SERVPRO of Northern Staten Island!
From Google
Annie Bouchet
Ronnie did an amazing job, was very communicative, speedy and detail-oriented! Thank you! Services Mold inspection, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Annie! We're really glad to hear that Ronnie provided amazing service with great communication and attention to detail. Your kind words inspire us to keep delivering excellent restoration services at SERVPRO of Northern Staten Island!
From Google
mike blumenthal
Not sure Working with Cesar from Servpro was a pleasure. He is very thoughtful and easy to work with. He’s very knowledgeable and explained every Detail. I would give him a raise! And definitely use him again. Services Water damage-related cleanup & repair
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Mike! We are happy to hear that working with Cesar made your experience exceptional and appreciate your kind words about his knowledge and thoughtfulness. Your support inspires us at SERVPRO of Northern Staten Island!
From Google
Barbara Grupinska
Thank you team Juan, Roni and Franky. Those guys were excellent. I could not be happier with the work they did. Thank you so much. Barbara
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Barbara! We’re excited to hear that Juan, Roni, and Franky provided excellent service and that you are happy with the work they did. We appreciate you choosing SERVPRO of Northern Staten Island!
From Google
Adrienne Jackson
Reasonable price The team came out and cleaned the whole apartment great. I will definitely recommend your company to my friends and family. Services Service not listed
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Adrienne! We're estatic to hear that our team provided great cleaning services and appreciate your willingness to recommend SERVPRO of Northern Staten Island to your friends and family!
From Google
Judy O'Donnell
Outstanding experience. Quick response avoided further damage. My project manager Landal was professional , well experienced and good supervisor of his crew ! Supportive and kind when you’re upset . Kept to appt time for equipment pick up and kept informed of damages. Now up to insurance company !
Business reply
SERVPRO of Northern Staten Island
Thank you for your outstanding feedback, Judy! It's fantastic that Landal and our team provided you with professional and supportive service during such a challenging time. Your satisfaction is our priority at SERVPRO of Northern Staten Island!
From Google
Kaitlin McVeigh
Reasonable price We had a great experience. Very professional, timely, and explained the process thoroughly. Services Office & workplace cleaning, Hazardous waste removal & disposal
Business reply
SERVPRO of Northern Staten Island
Hi Kaitlin, thank you for taking the time to leave your review! We appreciate hearing that we were able to walk you through the process and get in and out quickly and professionally. If you need our services in Staten Island again, feel free to reach out and we will be there to help! 24 hours of the day, 7 days of the week.
From Google
Gary Purdy
Very professional, thorough, and a very clean job. It really is..."like it never happened".
Business reply
SERVPRO of Northern Staten Island
We’re grateful for your review, Gary! Our team at SERVPRO of Northern Staten Island takes pride in delivering thorough and professional restoration services, ensuring it truly feels 'like it never happened.' We appreciate the photos showing the job well done!
From Google
Dina Marie
Landal and his team were amazing! Sensitive to the damage we had. Amazing clean up. Professional
Business reply
SERVPRO of Northern Staten Island
We’re thrilled to hear that Landal and his team provided amazing service during such a challenging time, Dina Marie! Our team at SERVPRO of Northern Staten Island takes pride in delivering professional and sensitive restoration services, and your feedback inspires us to keep up the great work.
From Google
Sharon Hansen
Servpro responded immediately and provided excellent service. The Team was on site through the weekend cleaning up a major flood. Team was courteous and experienced.
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Sharon! We're thrilled to hear that our team provided excellent service during your flood cleanup and we appreciate your recognition of their courtesy and experience.
From Google
Carlos
Service was well done
Business reply
SERVPRO of Northern Staten Island
Thanks for giving SERVPRO of Northern Staten Island 5 stars! We were happy to make it “Like it never even happened.”
From Google
Carrie Trenner
Thank you Servpro Team Allen for cleaning up the water disaster in our home this weekend. We appreciate how quickly you came on Saturday to get everything cleared up. Your techs were professional, walked us through the process and were very nice. Thank you!
Business reply
SERVPRO of Northern Staten Island
Thank you so much for your wonderful feedback, Carrie! We're thrilled to hear that our team at SERVPRO of Northern Staten Island was able to assist you promptly and professionally during your water damage restoration. Your kind words inspire us to keep delivering excellent service!
From Google
Zachary Lombardi
The team was super professional and accompanying during this crazy time. The left the house clean and organized and the demo was done extremely professionally. Great communication, hard working crew. We really appreciate you guys!
Business reply
SERVPRO of Northern Staten Island
Thanks, Zachary, for taking the time to comment on our services. We appreciate the excellent review and the opportunity to earn your business.
From Google
Cristiano Valente
Thank you to Servpro Team Allen for a great job remediating and reconstructing signifiant water damage in my home. The team was highly professional, timely, and thorough. Special thank you to Ricardo, Giuseppe, Tom and Juan Carlos for working late to get the project done. 100% recommend this great team!
Business reply
SERVPRO of Northern Staten Island
Hi Cristiano. Water damage restoration is our specialty, and we are happy to help! Our team is IICRC trained to restore all scopes of water damage, from initial mitigation and remediation to complete restoration. We appreciate the excellent review and the opportunity to earn your trust.
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From Google
Business reply
SERVPRO of Northern Staten Island
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