5.0 of 5
Average of 81 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on rotorooter
AI summary of their website
From their website, rotorooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reasonable or good prices
Professionalism and courtesy
Fast, effective repairs
Clear explanations of the work
Reviewers report prices are overpriced
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, rotorooter.com
Booking page on rotorooter
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
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Hours as listed on Google; we have not checked them.
From Google
Suarez Diane
New Reasonable price | $200–400 Services Sewer cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Suarez, for taking the time to leave a review. We appreciate your support! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Erick Hernandez
New Simon is fantastic! I moved to a new home in Westchester and started hearing noises from the bathroom. I figured it was a plumbing issue but I couldn’t identify where it was coming from. He showed up less than an hour after I called and found the problem right away and fixed it. Great guy. 1000% recommend. Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Erick! We're glad Simon could quickly identify and resolve the issue in your new home. We appreciate your recommendation and are here for any future needs! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jim Young
New Our service tech did a great job! He carefully evaluated the situation and explained how the service was going to be handled. He then proceeded with the service and with great care, effort and diligence remedied the problem. Thank you for your help and perseverance in solving this issue! Services Drain cleaning, Plumbing pipe repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Jim, for your kind words! We're glad to hear our service tech provided careful evaluation and thorough assistance. Your appreciation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Israel Marrero
New Reasonable price | $1,200–1,400 Had a sump pump replacement i had a tech by the name of Kevin excellent guy and great job neat and very clean doing the job well done Kevin thank you Services Sump pump repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Israel! We're glad to hear you had a great experience with Kevin and that he delivered excellent service. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Geoff Morse
New Reasonable price | $600–800 Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Geoff, for taking the time to leave a review. We appreciate your support! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
BB BB
Reasonable price | $600–800 Great work! Services Faucet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Bb! We appreciate your positive feedback and are glad you enjoyed the work. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Christine Ligon
Reasonable price Kevin took the time to explain everything and answer questions. He was very professional and pleasant. The pricing was reasonable. The work was done efficiently. I would use this company again and I would definitely ask for Kevin again for any plumbing needs. Services Sewer cleaning, Faucet installation
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Christine! We're glad to hear that Kevin provided you with excellent service and answered all your questions. Your feedback about our pricing and efficiency means a lot to us. We look forward to assisting you with any future plumbing needs! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Lisa Marie Sherman
Reasonable price | $1,200–1,400 My experience with Miguel was very professional. He is very experienced and efficient. He went above and beyond with his service. He repaired my issues and explained thoroughly. I highly recommend him and his service. If I need a plumber in the future, I will definitely call him for repairs
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Lisa! We're glad to hear about your positive experience with Miguel. We appreciate your recommendation and look forward to assisting you with any future plumbing needs. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Matthew Scott
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Matthew, for taking the time to leave a review. We appreciate your support! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
kevin meehan
$1,200–1,400 Miguel was a huge help. He was very professional and knowledgeable. Would highly recommend Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Kevin! We're glad to hear that Miguel was able to assist you with his professionalism and knowledge. Your recommendation means a lot to us!
From Google
Steven Giavasis
- Technician (Miguel) arrived at the beginning of the window and was very pleasant - Had the major drain blockage cleared in under 10 minutes - He cleaned up the area afterwards and even cleaned out the overflow drain which was very nice Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Steven! We're glad to hear Miguel provided pleasant and efficient service, and we appreciate you highlighting his efforts in cleaning up as well. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jason Pignatiello
Great price | $1–200 Great service, quick response and Miguel (#266) was the perfect gentlemen. I’d ask for him by name if you call! Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Jason! We're glad to hear you had a great experience and that Miguel made such a positive impression. We appreciate your feedback and look forward to serving you again! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Donna Fayyaz
Everyone involved with my water leak repair was great! Very prompt, and friendly, and took care of the repair easily. I felt reassured that all had been properly handled. Thank you,Andre, Miguel, CJ and Ryan!
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Donna! We're glad to hear that you had a great experience with our team. Your reassurance means a lot to us, and we appreciate your kind words about Andre, Miguel, CJ, and Ryan. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Mitchell Nadel
Reasonable price | $1,000–1,200 Miguel of Roter Rooter in Mamaroneck was nothing but the BEST! He fixed my leaky kitchen sink and installed my dishwasher PERFECTLY! I will use ONLY HIM! He was meticulous and PERFECT! Services Plumbing leak repair, Service not listed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Mitchell! We appreciate your kind words about Miguel and are glad to hear he provided you with such excellent service. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Michael Smirnov
Overpriced | $2,000+ Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Michael, for taking the time to leave a review! Your feedback is appreciated. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Christopher Kelley
Reasonable price | $400–600 Miguel was friendly, organized and explained the problem. He fixed it quickly, explained everything to me again, and let me know the cost. He was in and out within 30 minutes and everything is working perfectly now. Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Christopher, for your wonderful feedback! We're glad to hear that Miguel provided excellent service and got everything working perfectly for you. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Thomas Comolli
$600–700
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Thomas, for taking the time to leave a review. We appreciate your feedback and are here to help with any questions or concerns you may have. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Gina Mohammed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Gina, for taking the time to leave a review! Your feedback is appreciated. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Daniel Montross
Reasonable price | $900–1,000 Friendly, figured out the problem quick, gave a discount, and made the problem go away with telling us how to prevent something for happening again! Will call for future plumbing needs. Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Daniel! We're glad to hear you had a positive experience and found our team helpful. We appreciate your trust in us for your future plumbing needs! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Antoinette Zappier
Not sure | $600–700 Managed, the technician was knowledgeable, professional and helpful through the process. Explained the process clearly and answered my questions. He made sure the issue was handled properly. I appreciated his patience, expertise and excellent customer service! Services Service not listed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Antoinette, for your feedback! It's great to hear that the technician provided knowledgeable and helpful service while addressing your concerns. If you have any further questions or need assistance, please feel free to reach out. Additionally, if there's anything we can do to improve your experience, please email Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
Showing 20 of 81 reviews
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From Google
Business reply
Roto-Rooter Plumbing & Water Cleanup
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