From Google
Joyce Pfenning Northacker (RetroIndulgences)
Great Service
3.8 of 5
Average of 10 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
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From Google
Joyce Pfenning Northacker (RetroIndulgences)
Great Service
From Google
Larah Alami
I really wanted to like this company because they are local to my home and I love to support local business. Initially I thought they did a great job on my combi boiler and water tank -- installed in the spring, so didn't get much use for heat until recently. 2 new plumbing companies later, I find out that they had the line from my condensation pump running to the exterior of the house, which of course froze in a Northeast winter, and ended up destroying the pump motor. After spending over $10,000 with Knoth Heating, I had to pay another $1,000 to a new plumber to fix the faulty work. I reached out to inquire with Knoth when I got this new bill, and they brushed me off, denying any wrongdoing. It's really sad when people don't stand behind their work and try to take advantage of people. Just can't recommend this company.
From Google
JM Wagner
Awesome folks!
From Google
Matt Jones
Great team of people at Knoth. Very professional with a decent website. They actually answer and return calls which can be uncommon in the area. I will definitely use them again in the future for any heating and plumbing needs. 5 STARS! Positive Responsiveness, Professionalism Services Water heater installation
From Google
Michael Koegel
Positive Responsiveness, Quality, Professionalism Services Service not listed
From Google
Charles Lyonhart
Positive Responsiveness, Punctuality, Quality, Value
From Google
Zack Baddorf
I was hoping to get an energy audit with Knoth Plumbing. After they canceled our first long-scheduled appointment at the last minute, they showed up and did the energy audit in April 2019. Despite many emails and calls requesting the audit over the past seven months, they have yet to deliver the report. I even contacted New York State (which funded the report). They don't answer their phone or respond to emails. Very poor customer service. I highly recommended you avoid this company. Negative Responsiveness, Punctuality
From Google
Carmelita Gaylan
They came both times and fixed the issues I had. And the guy was respectful.
From Google
Carol Tomassetti
I used Knoth twice for our air conditioning units when there was an issue. Both times the repairs were done properly and the person they sent was knowledgeable. I will be using them again.
From Google
Lois Lapinski
Knoth’s Heating & Mechanical Not even deserving of a single star 2/1/2018 On January 24th 2018 Knoth came to my house to service my boiler. I had not used my furnace all winter because I knew it had to be serviced. They came to my house repaired my furnace and proceeded to fill the pipes with water(cast iron baseboard heat). They failed to pressure check the pipes first. Well a little while later I found a waterfall pouring down my interior french doors in my kitchen,pouring out of a light fixture and my smoke detectors. My dining room had water pouring out of the Chandelier,through my windows and destroying my computer, stereo system and printer. I went up to my bedroom to find 3 inches of water flooding my bedroom. Gene's employee was panicked so he called Gene immediately. Gene instructed him to get people here to clean it up. NO ONE ever came. I had to clean all that water up myself. I took video's. Gene did not call or stop by to assess the damage. The next day no phone call or visit. I called my insurance company right away because I could not leave all of this moisture in my house, the walls and floors would start to grow mold and mildew. Luckily the insurance company sent Puroclean out to assess the amount of moisture still in the floors and walls. Over 15 dehumidifiers all over my house that sounded like I was in a wind tunnel. I just got the estimate of damage over $6000 worth of damage and still over a week later not even a phone call. The clean up will begin soon and my life has been turned upside down. I implore you to never ever hire this company. He is careless and has no integrity or sense of customer service. He does not return calls. Bad business. Do not hire him even in an emergency!
From Google
Business reply
Knoth's Heating & Mechanical
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