Lowe Plumbing Heating & Air Conditioning, Inc

From Google

Reasonable price | $400–500 Fast, professional service from a courteous staff. Can’t recommend them enough. Services Plumbing pipe repair

From Google

First time I called they told me they don’t serve the city of Poughkeepsie. When I tried to explain that I’m actually in Hyde Park they hung up on me. The second time I called, they asked me what my issue is, then asked for my address, then told me they’re not accepting new clients. Not impressed with the customer service.

From Google

Lowe has been consistently above notch for customer service, from the people who answer the phone to the technicians. We are grateful for the help that they’ve provided.

From Google

Thank you, Thank you and Thank you. Five stars are not enough. I've been using Lowe Plumbing Heating and AC exclusively since 2008. Their service is exceptional! Their technicians are personable and have helped educate me on the boiler or AC system. Just prior to Thanksgiving 2025, our LP gas boiler failed after 18 years. Parts were no longer available. If they were, was it worth the risk of something else failing and associated cost? After a few phone calls and emails with Paul, the new unit was ordered. For many years Paul serviced our system before moving on to estimates / quotes. The 2 installers, Brian and Matt explained what they had to do, to remove the old system and what they had to do for installing the new boiler. Overall it would be a day in a half to 2 full days. The craftsmanship of the piping, installing the zone valves and detail to running the wires and cable ties to secure the wires was beautifully laid out. The installed presentation showed there was pride in their work ethic. Brian educated me on the new system. He assured me, he would not leave until we knew all the zones were performing properly. I had no sense they were rushing to leave. They cleaned up the work area and left it in better shape then when they started. Thank you to the office administrators who assisted with the paperwork and keeping the process flowing!

From Google

I appreciate the great customer service and the ease of getting an appointment. Conrad called before arriving, treated my space with respect and explained the whole process. Thanks Conrad! Highly recommend!

From Google

Overpriced I have used Jeff Lowe a number of times for plumbing jobs and have always been very happy with their work. My most recent experience however was the exact opposite. I have a mini split which has mouse contamination. I asked them to quote downcycling the system and disconnecting the electricity and refrigerant lines to the inside unit so a contractor can remove siding and remove mouse debris. Jeff Lowe would then reconnect the system. No new compressor or head unit. Only parts needed would be electrical wire, refrigerant lines and insulation. Quote was $7k. Oh and surprise surprise a new unit was "Just" $9k so their recommendation was to fit a new unit. Disconnect and hook up are half day jobs each. $7k is daylight robbery. It seems that Jeff Lowe does not want to help you maintain the equipment you have and instead wants to convince you it is junk so you buy new equipment instead. Avoid. Services Service not listed

From Google

From Google

Jim at Jeff Lowe led a team to handle a complex job - rerouting our main line, gas, and other drain lines to make way for a steel beam through our basement ceiling. He was the only plumber to come into our house, see what needed to be done, and have a clear vision for how to achieve it. His team delivered, and now our plumbing is better than before. I can't recommend Jeff Lowe enough!

From Google

Reasonable price I can't thank the team (and Conrad) enough for coming out same day and taking care of an issue. The situation was first analyzed, then steps were discussed with me, allowing me to decide the 'next' steps I wanted to take. Conrad was great, the work was excellent. In my case this involved the 'stuff' that clings and collects inside most copper pipes. Sometimes when disturbed by an action, all that stuff gets into the water and subsequently clogs everything - much more serious looking/feeling than the solution typically is. Conrad analyzed and corrected it in a timely and professional manner. Services Service not listed

From Google

They are overpriced , charged us $385 only to come look and didn’t find the leak . A handy man came over to repair the sheet rock and found the leak .

From Google

Reasonable price I have used them for several needs over the last few years. Jim and Jeff are amazing and kind humans. I am always surprised how quickly they resolve and see to my needs as a client. They remain approachable and available for any reason with quick resolution. I appreciate them so much. Services Water heater installation, Plumbing pipe repair, Service not listed

From Google

I would love to give this company five stars if it weren’t for the repeated stressful experiences I’ve had with Debbie. Despite the techs’ extreme politeness, Debbie’s behavior has made it impossible for me to recommend this company. It’s clear that Debbie should not be in a customer-facing role.

From Google

Danny & Austin were professional, tidy and great communicators while determining the cause of a troublesome leak at our home. I felt I was in great hands the entire time.

From Google

Kitchen faucet and pullout hose damaged/frayed.Brittany from Lowe diagnosed the problem helped us how to get replacement under warranty,then replaced the parts.She was professional,explained what needed to do to maintain faucet,very pleasant to work with.We felt confidence in her work and her desire to do an excellent job. Services Faucet repair

From Google

We are first time home buyers. We have many questions about plumbing in our new home. Matt is very professional and attentive. He addressed our anxieties and concerns one by one. We will definitely recommend Matt to all of our friends who need plumbing services.

From Google

Reasonable price Had a malfunctioning geothermal system and called Jeff Lowe on Wednesday around noon. Talked with the dispatcher and she took my information. Got a call about an hour later that someone would be out in a half hour. Nate came and took care of it in a little over an hour and replaced a failing expansion tank. I was very impressed with the responsiveness and Nate took the time to show me what was happening, what he did, and gave me a run down of the current system status (all good). So if you need help with your geothermal system, give Jeff Lowe Plumbing a call! Services Water tank installation, Service not listed

From Google

When I called Lowe about a billing question, they immediately answered my question with a professionalism rarely seen! Their techs are also wonderful and do the work right the first time. Highly reccommend them.

From Google

I called for service today for hydro cleaning my drain pipes. Woman put me on hold and came back to say I have been on the "no service call" since 2007. 18 years ago?! NO reason why. Nasty.

From Google

Great service & awesome people

From Google

I called with a small but problematic plumbing issue and within 2 hours, the tech, Zack was at my door and within 45 minutes the problem was repaired and he was on his way to the next job. I consider myself fortunate that Lowe Plumbing Heating and AC has the staff to handle these emergencies. Zack was considerate, informed me of what he was going to accomplish and the cost prior to doing the work. We will definitely call Lowe Plumbing Heating and AC FIRST if we have any problems or upgrading needs in the future.