From Google
Anthony S
Service of basement drain pipe. Did not show up on the scheduled date. Did not call. Very unprofessional. My review was flagged and does not appear when you search for them. I am confused. Why? Negative Professionalism
Roto-Rooter
1.7 of 5
Average of 7 Google reviews
Positive and negative reviews
- Positive 1 review, 14% of all reviews
- Negative 6 reviews, 86% of all reviews
- Not counted 0 reviews, 0% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
About Roto-Rooter
- 24/7 emergency service
Roto-Rooter provides plumbing, drain cleaning, and water heater services for homeowners in Newfield and nearby communities. The local page describes a 24/7 dispatch service and identifies this location as an independent franchise. The company’s national history dates to 1935.
Services
- Drain cleaning
- Sewer lines
- Water heaters
- Tankless water heaters
- Repiping
They offer
- Free estimates
- Financing
- Upfront pricing
From their website, rotorooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- 24/7 emergency service
- "Roto-Rooter dispatches a technician 24/7, 365 days a year for plumbing calls in Newfield, NY."
- Drain cleaning
- "Powerful drain cleaning to clear clogs and restore flow"
- Sewer lines
- "A Roto-Rooter sewer camera inspection reveals whether the pipe has cracks, a belly, or collapsed sections that allow re-entry."
- Water heaters
- "Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
- Tankless water heaters
- "Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters."
- Repiping
- "When leaks recur at multiple points, or when galvanized steel pipes show heavy interior corrosion and restricted flow, repiping is the more cost-effective long-term fix."
- Free estimates
- "Free onsite estimates."
- Financing
- "Special financing options available."
- Upfront pricing
- "This video explains the service process and highlights how we provide a seamless experience through timely communication, professional technicians, and upfront pricing."
Photos
From their website, rotorooter.com
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Every day Open 24 hours
- Website
- rotorooter
.com - Phone
- (607) 272-
1451
Hours as listed on Google; we have not checked them.
Reviews
From Google
Donna Love
Service guys shows up to the house for a clogged toilet asked if the toilet and without checking anything he said it was going to cost $1800!!! Said he had to remove the toilet, etc... My son (37 yrs old) told him that was too much. The tech said well there's option B for $700 (less involved). My son said that's too much. The tech said "there's option C for $300" which consisted of just snaking the toilet, which is what was initially expected. My son said we thought it would be closer to $200 to unclog/snake a toilet. The tech said he had to call his supervisor. Goes outside comes back in a few minutes later and said he could do it for $175. Why wasn't option C the first option??? Business denied!! I'm so glad my son didn't fall for this. What a SCAM! Negative Professionalism
From Google
Jeffery Alan Kevin Andrew Klein Sullivan-Grammático
He got the job done, but after he finished, he asked me for duct tape. I didn't have any. He taped the hole he made in the pipe with packing tape. HE QUOTED $275,BUT THEN SAID THE JOB Would be BE $375 BECAUSE THE septic TANK WAS FAR, however, he never located the tank, and the simple snaking he did took him about 10 minutes. the job was quicker then he thought he was gone in 30 minutes. Leaving a really bad taste in my mouth about scamming the extra hundred from my mom. LATER, HE CALLED, ASKING US TO WRITE THE CHECK OUT TO HIM,personally, AND NOT ROTO ROOTER. I wanted to subtract the extra hundred. He disgusted me with lack of professionalism... Especially to finish the almost $400 job by wrapping cheap packing tape around the whole he cut in pipe.
From Google
C L
Negative Professionalism Services Drain cleaning
From Google
Peggi Wiiki
Prompt service, polite guys came and fixed the problem that we were having with our drain. Cleaned their mess up that they made. Excellent service!
From Google
diamond dixon
Negative Responsiveness, Punctuality, Quality, Professionalism
From Google
Jamie Brooks
Not really in pressed by them
From Google
Business reply
Roto-Rooter
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