Clifton Park

4.8 of 5

Average of 251 Google reviews

Positive and negative reviews

  • Positive 235 reviews, 93% of all reviews
  • Negative 15 reviews, 6% of all reviews
  • Not counted 1 review, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Effective plumbing repairs

  2. Reviewers praise professional, friendly, knowledgeable staff

  3. Reviewers praise fast responses and timely appointments

  4. Reviewers praise clear explanations of work and costs

What reviewers dislike

  1. Reviewers report high charges for brief or unsuccessful visits

  2. Reviewers report repairs failed or were left unfinished

  • Written reviews used: 222
  • Made on October 25, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (518) 925-5490

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Saturday 7:00 am to 8:00 pm
  • Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Donald Atkinson 5 of 5

New Reasonable price | $200–400 We were told to expect someone between 4:00-7:00. Bill came around 4:30, diagnosed the problem within about 5 minutes, and was done in half an hour or so. He was very personable, exchanging stories with my wife and I, and also my niece and nephew when they came over. We greatly appreciated everything he did for us. This is the 5th time we've had Rooter Man to our house, and we have no reason to call anyone else if we have future plumbing issues Services Drain cleaning

From Google

Dan Mazeres 5 of 5

New

Business reply

RooterMan

Thank you Dan for 5 Star review.

From Google

Jennifer Pietrow 5 of 5

New Not sure | $600–800 We had a plug in the pipe leading to our drywell. Bill, from Rooter-man, was prompt, knowledgeable and easy to work with. He did some basic diagnostics and then got the line cleared with a minimum of hassle and effort. Would recommend Rooter-Man for their prompt follow up on my initial inquiry to the resolution of my blockage. Services Drain cleaning, Sewer repair

Business reply

RooterMan

Thank you for sharing yiur experience. Tjank you for allowing us to trouble shoot a dry well situation..Rooter Man

From Google

Tammy Briggs 5 of 5

New Reasonable price | $200–400 What a wonderful experience. Professional staff from phone call to the service on my clogged kitchen drains.

Business reply

RooterMan

Tammy, Thank you for the 5 Star Review. This is the type of service for drain and plumbing we strive for. Rooter Man

From Google

Jaimie Knapp 5 of 5

New Great price | $400–600 We called this morning to have our kitchen sink repaired. The estimate was only $50 (1/3 the cost of others in the area) and the plumber was available same day. They gave us an appointment window and he called to verify when he was 15 minutes away. The gentleman who showed was honest, personable, respectful of our home, and skilled. He got to work right away, and was honest about some future work that should be done and what we could do ourselves. The job was completed after about an hour and a half. There was no mess left behind, and everything was working perfectly. I'm not used to professionals being extremely fair especially with pricing these days, and this business really shocked me. So if you'd like to be treated like a human being and not a wallet, and for someone to treat your home like their own, I highly recommend this business! Services Drain cleaning, Plumbing leak detection, Plumbing pipe repair

Business reply

RooterMan

Jaimie, Wow what do we say after that. Thank you for leaving this review. Rooter Man

From Google

Eric Shaw 5 of 5

Business reply

RooterMan

Eric, thank you for the review.

From Google

Jonathan Fuller 5 of 5

Had a good experience with Rooter-Man. The day of the historic rain/flooding this summer I woke up to find that my sump line was partially clogged and water was backing up next to my house. Called at 10 am and agreed to an after-hours appointment at 4 pm. The office made sure to mention the increased fees for after-hours work multiple times. Bill came right at 4 and walked me through pricing and let me know he may or may not be able to clear the line based on how my drain was set up. After an hour of digging up part of the line and snaking it Bill was able to clear all the roots and get it draining again. Price was not cheap (between the work and the after-hours appointment it was over $700) but I don't think it's egregiously more than other plumbers. Recommended.

Business reply

RooterMan

Johnathan, thank you for the review. Bill is great at what he does and we appreciate the opportunity you gave us. Rooter Man

From Google

Mel Hathaway 5 of 5

Overpriced | $400–600 I own The Flats Restaurant & Tavern and I called Rooter man to fix clogged drains in my bathrooms. They were timely, efficient and fixed the problem for a reasonable price. Services Toilet repair

Business reply

RooterMan

Thank you for the review.

From Google

Han Nguyen 1 of 5

Overpriced | $600–800 Services Service not listed

From Google

David Scott 5 of 5

Reasonable price | $700–800 Bill quickly diagnosed and fixed our problem in a professional and courteous manner. He was a real life saver that day and I would highly recommend him to anyone!!! Services Drain cleaning

Business reply

RooterMan

David thank you for your review of our company and especially Bill.

From Google

Lauren O'Connor 5 of 5

Reasonable price | $400–500 We had a phenomenal experience with our technician. Bill prepared us for what to expect, was clear with pricing and worked quickly. Having people come into the home can be a vulnerable experience, but Bill made everyone feel comfortable; kiddo, pets and adults alike. He was exceptionally friendly and professional. We’ll definitely be using Rooter Man in the future (we have an old house with tiny pipes, so we know that we’ll be repeat customers). Services Drain cleaning

Business reply

RooterMan

Thank you Lauren for taking the time to comment on Bill's service.

From Google

Markus Snedaker 1 of 5

I have been a home inspector for 20 + Yrs. I have heard many stories over the years from agents and homeowners about bad service and terrible experiences from contractors; but this is very disappointing! My water heater failed early this morning (Tuesday). Upon talking to customer service for Rooter man (just before 8am this morning) , I was assured they would be able to install a new water heater today. I asked if they could guarantee this. I was told "Yes". I asked if there would be 2 people to safely replace new heater and remove old heater. I was told "yes". At approx 11:15 am, an older plumber from the company arrived by himself and informed me that he could not get to it until next Monday! I wasted half a day waiting for this response. I have a family, we need to take showers! I was promised today! Now the day is half over, and the chances of hiring another contractor to get the job done today is less likely. Plus I took the day off work because they guaranteed same day service/install. Totally unacceptable!

Business reply

RooterMan

We always appreciate feedback. We take ownership for the situation and apologize for the outcome that occured. Rooter Man

From Google

David D 1 of 5

Overpriced | $500–600 DO NOT CALL THEM....They are Extremely Way Overpriced ..Had my kitchen sink drain clogged ...They Charge 50 bucks to come look at it .which is stupid cuz ..thats why you call them to unclog a drain ..Duhhhh....then charge you 450 bucks for 1st hour ...it only took the guy Half an hour.....The biggest Rip Off Company. A day later my sink got clogged again ..so they didnt do anything ..paid 500 bucks for nothing...had to plunge it to get it working again... Services Drain cleaning

From Google

John Ryan 5 of 5

Reasonable price | $600–700 Left a message and got a call back within 5 minutes from Tammy... She scheduled a tech to come to my home an hour later ( 4pm - 7pm window ) Bill got there 4:20 and cleared a main drain clog and was done within an hour...... I am very impressed with the quick and professional service they provided. Bill is extremely knowledgeable and helpful. I highly recommend this company Thanks J. Ryan Services Drain cleaning

Business reply

RooterMan

Thank you John. Bill and Tammy, both, do a great job.

From Google

Susan Loucks 1 of 5

We called on a Thursday afternoon to have our sewer line cleaned out. We have a home warranty and after a diagnosis, we would call the warranty company and they would give rooterman the diagnosis and price for the repair. We would pay it and get reimbursed by the warranty company. Tammy at rooterman was reluctant to send someone but scheduled us for noon to three for the next day. The next morning Tammy called us and said they were busy and would only send someone if we agreed to have the repair done regardless of whether the warranty company covered it or now. Then she changed the time to 2 to 5. I said ," so you're saying between noon and 5 and you will only come if we agree to have the work done after the estimate regardless. We are going to cancel because we dont feel you want our business and we will find another business that will help us"

Business reply

RooterMan

Thank you for the information. We take feedback seriously. Rooter Man

From Google

Fran Meltz 5 of 5

Excellent service today for a drain blocked by roots. Romero, the technician, was prompt, professional and explained everything. Thank you! I would not hesitate to recommend Rooter Man.

Business reply

RooterMan

Fran, Thank you for giving Ramiro this excellent review.

From Google

Chris S 5 of 5

Hired Tim from Rooter Man to perform a non-emergency repair of my bathtub drain. He did an excellent job and was very transparent about what was needed for the repair. He even offered suggestions about what parts I could purchase myself to save some money. I'll definitely use Rooter Man in the future if I have more plumbing needs.

Business reply

RooterMan

Chris, Thank you for leavng this review. We love what we do.

From Google

Joan Richardson 5 of 5

Reasonable price Last night was a virtual meltdown at our house. During laundry the pipes started overflowing in our basement. It was 6:00 pm so I went online and the only one that said open till 7 was Rooter Man. I called and Tammy was great handling my obvious panic and had Romero here in about 15 minutes. He pulled so much roots out of the outside drain it was shocking. He completed the job while dealing with darkness and a nest of ground bees uncovered. My husband was with him throughout and he said he couldn’t believe how hard Romero worked for us. We give the highest recommendation to Rooter Man. They even called this morning to make sure everything was still good. Services Drain cleaning

Business reply

RooterMan

Thank you Joan for taking the time to give Ramiro a and his service such a review. Rooter Man

From Google

Kent P 1 of 5

Website says Albany County is in service area. It also says Glenmont. I called for an appointment/estimate/service and was told that albany rooter man / albany septic services does not do any work in my town or my zip code. I live 10 minutes and 12 miles away from downtown Albany And in albany county and also much closer than round lake and many other towns listed in the service area.

From Google

Laura Varnon 5 of 5

This is the best plumber around! Fixed 3 huge clogs over 2 days. Kind, compassionate, timely and affordable! 5 stars.

Business reply

RooterMan

Laura, Thank you for the review. We had fun trying to solve the problem in your mother's sewer drain. Ramiro did a fantastc job get a chisel that was stuck in the pipe. It was probably in there for decades.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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