4.7 of 5
Average of 240 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on book
AI summary of their website
From their website, yeswefixit
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise the quality of completed repairs, installations, and work
Reviewers describe technicians as professional, friendly, and courteous
Reviewers praise prompt responses, on-time arrivals, and quick repairs
Reviewers praise knowledgeable technicians who explain the work clearly
High prices
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, yeswefixit.com
Booking page on book
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
John Neisner
** will update when service is performed ** Had a pipe burst at 1pm. Fortunately I was in the basement when it happened. Immediately called to get an emergency service. I called repeatedly throughout the day to check on an eta and was told “you’re one of the next clients” after 9hrs and five calls, I’m being told the plumber can’t come until tomorrow. Hopefully the plumber is better than the office staff… Services Plumbing pipe repair
From Google
Dmitri Skrinik
My furnace stopped working after my basement flooded. I called this company because of the good reviews because I wanted reliable service. The technician came by the next day and spent about 15 minutes "diagnosing" the furnace which meant taking off the cover plate and putting it back on. He said my system was shot and had to be replaced and claimed that mice chewed through the wires. He sent me a quote for $10,000. I had another technician come by just to make sure before I spent all that money and it turns out the issue was a simple clogged condensate line that he cleaned out on the spot! Also, turns out no cables were chewed by mice so the first guy lied. Trust but verify
From Google
Vicky Seabury
Friendly, prompt service. Daniel was wonderful, and explained everything thoroughly. We’re grateful A. Johnson was able to dispatch someone to us so quickly to help with our leaking ceiling! Thank you!
Business reply
A. Johnson Plumbing and Heating, Inc.
Hi Vicky, Thank you so much for the kind words! We’re thrilled to hear Daniel took great care of you and that we were able to respond quickly. A leaking ceiling is never fun, and we’re glad we could help bring you some peace of mind. We’ll be sure to pass your compliments along to Daniel! If you ever need us again, you know where to find us—thank you for choosing A. Johnson’s Plumbing, Heating & Air Conditioning!
From Google
David Sullivan
Business reply
A. Johnson Plumbing and Heating, Inc.
David Thank you for your review
From Google
Susan Silva
Dan was great from estimate to installation of my hot water heater. Very fast, thorough and friendly.
Business reply
A. Johnson Plumbing and Heating, Inc.
Hi Susan, Thank you for the wonderful review! We’re so glad to hear Dan provided excellent service from start to finish on your hot water heater installation. Fast, thorough, and friendly is exactly what we aim for, and we appreciate you recognizing that. Thanks again for choosing A. Johnson’s Plumbing, Heating & Air Conditioning—don’t hesitate to reach out if you ever need us!
From Google
Ray Briggs Sr
Business reply
A. Johnson Plumbing and Heating, Inc.
Ray Thank you for your review
From Google
Watson LaGrange
Prompt, professional, neat & courteous, would recommend .
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Watson, for your kind words! We’re thrilled to hear that you found our service prompt, professional, neat, and courteous. Customer satisfaction is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, don’t hesitate to reach out
From Google
James OBrien
I can't say enough good things about my experience with A Johnson Plumbing. They replaced a sewer line at my mother's home and went above and beyond to make sure she was taken care of. There was an issue coming from the city/street side of the connection (no their problem) which caused them to have to re dig the entire project twice in freezing cold temperatures and even made trips in between to clear out the line. All of this extra and they did not charge extra, sticking with the original estimate. We will use them for any future plumbing needs for sure.
Business reply
A. Johnson Plumbing and Heating, Inc.
James, thank you so much for your thoughtful review! We truly appreciate you trusting A Johnson Plumbing to take care of your mother’s home. Our team is always committed to going the extra mile, no matter the challenges—including freezing temperatures! It means a lot to us that you noticed our dedication to sticking with our original estimate and ensuring the job was done right. We’re grateful for your support and look forward to assisting you with any future plumbing needs.
From Google
Peggy Serth
Dan came to our home, explained what he was going to do, provided an estimate, did the work professionally, and cleaned up after. All in one day
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Peggy! We’re thrilled to hear that Dan provided you with professional service and a seamless experience from start to finish. We appreciate your support and look forward to helping you again in the future!
From Google
Matthew Dziekan
Very knowledgeable, pleasure to work with. Highly recommend
Business reply
A. Johnson Plumbing and Heating, Inc.
Response: Thank you, Matthew! We appreciate your kind words and recommendation. It was a pleasure working with you, and we’re glad we could provide knowledgeable service. If you ever need anything in the future, don’t hesitate to reach out!
From Google
Braden Russom
Great experience, especially with Dan D. Super knowledgeable, great work, and taught me a lot. My new go-to plumbing company.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Braden! We’re thrilled to hear you had a great experience with Dan D. Our team takes pride in providing knowledgeable service and ensuring our customers feel informed and confident about their plumbing needs. We truly appreciate your support and look forward to being your go-to plumbing company for years to come! Let us know if you ever need anything. We’re always happy to help!
From Google
Mark Russell
I had a great experience with A. Johnson Plumbing and Heating. They came in to assess the job and quickly booked the appointment. They were punctual, clean, and efficient. I would highly recommend them to anyone looking for excellent service.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Mark! We truly appreciate your kind words and are thrilled to hear you had a great experience with our team. Providing punctual, clean, and efficient service is always our goal, and we’re glad we could deliver. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for recommending us!
From Google
Travis Landry
Get a quote of $700 for two valves and 4 feet of gas line. With zero breakdown of your billing and rates. You can have my $100 to leave my house. Thanks for nothing and don't expect a call back.
Business reply
A. Johnson Plumbing and Heating, Inc.
Travis, Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. Our goal is to provide quality service and fair pricing for all of our customers, and it's disappointing that we fell short of your expectations. If there's anything we can do to address your concerns or clarify your estimate further, please don't hesitate to contact us directly.
From Google
Will Munn
Holy cow is this company expensive. I called two local plumbers I usually go through but both were booked out ( common problem now a days), so I decided to give these guys a try. The tech was awesome. But he said the cheapest he could charge me for simply cutting a PVC pipe and installing an adapter for a garbage disposal due to very very limited space under the sink was $300. I told him I would give him the $100 and do it myself. Which I did, no problem. but 9 out of 10 people would have spent the $300 plus tax for him to be here 30 minutes. Extemely nice and helpful tech, I would love to give the tech 5 stars and the company 0 stars. I will be going elsewhere next time, solely due to their cost.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you for sharing your feedback with us. We’re glad to hear that our technician was able to provide great service and assistance. We strive to deliver the highest quality service, and your kind words about our tech are truly appreciated. Regarding the pricing, we understand your concern. Our pricing reflects not just the time spent on-site but also the expertise, tools, and overhead required to ensure the job is done safely and effectively. We aim to provide transparent estimates upfront, so our customers can make informed decisions, as you did. We value your feedback and will use it to continue improving our services. If you’d like to discuss your experience further or have any questions, please don’t hesitate to reach out to us directly. Thank you again for your input, and we hope to have the opportunity to serve you in the future.
From Google
Hugh Foley
Very expensive! Simple job…replace kitchen sink fixtures. Upfront cost of over $600. Competent technician completed the work in just over an hour, so a rate of ~$600/hour.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you for sharing your feedback. We’re glad to hear that the technician completed the job efficiently and to your satisfaction. We truly appreciate your acknowledgment of their competence and professionalism. Regarding the cost, we understand your concern. Our pricing reflects not just the time spent on the job but also the quality of materials, specialized tools, training, and overhead costs necessary to deliver a high standard of service. Additionally, we provide upfront pricing to ensure our customers have all the information needed before making a decision. We value your input and take it seriously as we strive to provide the best possible service experience. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us directly. Thank you again for your feedback, and we hope to have the opportunity to serve you in the future.
From Google
Joe Maloy
When our boiler stopped working we didn't have a company due to new ownership and the boiler was installed by the previous owner. So I did a search and A. Johnson's site popped up. I went to their site, read all the reviews and called them. Best decision I ever made! When I called, Lisa took all my information and and scheduled a site visit for that day. When Brian arrived he immediately started checking every component on our ancient boiler and advised us that it was time for major repairs and or replacement. He took several photos of inner core and the amount of rust and the number of small holes were alarming. The very next day Chris came and advised us of our options. There was no pressure or attempts to up-sell or add on things that weren't needed. We settled on a replacement boiler and install was scheduled for four days later . On install day Brandon, Ben, and Zach worked 9 hours on the removal of the old boiler and install of the new one. Because it was a high effort boiler it required a few extra things that the old didn't have. They did an amazing job! Removed the old boiler and all the packaging and the debris from the new boiler. I would highly recommend A. Johnson for any new installs and repairs of current ones! Thank You A. Johnson for such a great install!
Business reply
A. Johnson Plumbing and Heating, Inc.
Hi Joe, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had such a positive experience with our team. From Lisa’s scheduling expertise to Brian’s thorough assessment, Chris’s clear and pressure-free recommendations, and the hard work of Brandon, Ben, and Zach on the installation day, it’s wonderful to see how each team member contributed to making the process smooth for you. We know how critical it is to have a reliable boiler, especially with an older system, and we’re glad we could provide a solution that works for you. Your kind words about the care and professionalism our team showed mean a lot to us. We’ll be sure to share your feedback with everyone involved. If you ever need us again for repairs, maintenance, or anything else, don’t hesitate to reach out. Thank you for choosing A. Johnson, and welcome to the family! Best regards, Tony A. Johnson’s Plumbing & Heating Inc.
From Google
elizabeth arden
Brian worked efficiently and thoroughly. He even found and corrected a nuisance rattle in my humidifier system. Good representative tech! E. Arden
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Elizabeth, for your thoughtful review! We’re so glad to hear that Brian provided efficient and thorough service. It’s great to know he went the extra mile to resolve the rattle in your humidifier system. We’re proud to have him as part of our team! If there’s anything else we can assist you with, please don’t hesitate to reach out.
From Google
Lisa Kenyon
Very pleased with service and quality of work. Service Technician, Robert went above & beyond to ensure quality work and completed job in a timely manner.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Lisa, for your kind review! We’re thrilled to hear that you were pleased with our service and the quality of work. Robert takes great pride in going above and beyond for our customers, and we’re glad his efforts made a positive impression. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your business and trust in us
From Google
Linda D'Arcangelis
Dan was very prompt, professional and personable. He explained the situation and was able to correct the issue quickly.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Linda, for your kind words and 5-star review! We’re thrilled to hear that Dan provided prompt, professional, and personable service. It’s great to know he was able to explain the situation clearly and resolve the issue efficiently. We appreciate your support!
From Google
Don Crego
Had an issue with two different plumbing items. With an overnight request they were able to arrive the next morning and complete a new hot water heater the same day and replace an old leaky water filtration system.
Business reply
A. Johnson Plumbing and Heating, Inc.
Thank you, Don, for the wonderful review! We’re so glad we could address both your plumbing issues quickly and efficiently. It’s always our goal to provide same-day solutions whenever possible, and we’re happy to hear you’re satisfied with your new hot water heater and water filtration system. If you ever need anything else, we’re here to help!
Showing 20 of 240 reviews
Could not load more reviews.
From Google
Business reply
A. Johnson Plumbing and Heating, Inc.
Tap Share in your browser, then Add to Home Screen. No Share button? Tap Menu (three dots) by the address bar first.
Tap Menu (three dots) by the address bar.
See a Share button on the browser bar? Tap it and skip to step 3.
Tap Share in the menu.
Tap Add to Home Screen (scroll down if needed), then Add.
