From Google
Joseph Rossi
New Great people. Very professional.
4.8 of 5
Average of 1,717 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on book
AI summary of their website
Ray The Plumber provides plumbing, heating, and drain services to homeowners across Suffolk and Nassau Counties on Long Island. Its work includes routine repairs, installations, drain cleaning, and larger plumbing and heating projects. The company says it has served the area for over four decades.
From their website, raytheplumber
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional, courteous technicians
Reviewers praise prompt arrivals and timely appointments
Reviewers praise quick repairs completed successfully
Reviewers praise clear explanations and communication
Reviewers report prices they consider high and much higher than expected
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, raytheplumber.com, and Google
Booking page on book
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Joseph Rossi
New Great people. Very professional.
From Google
Anthony Joseph
New $800–1,000 Quick, easy, very personable, great experience
From Google
Falastien El-Jerai
Reasonable price I don’t even know where to start! I came home from work to find a flood underneath my sink and immediately called Ray The Plumber. They had someone at my house within two hours and resolved the issue quickly and professionally. From my first call to the office, Megan was incredibly pleasant, friendly, and reassuring. Then Jeff arrived, and he was absolutely phenomenal. He was professional, knowledgeable, efficient, and made sure everything was taken care of. From start to finish, the entire experience exceeded my expectations. If you’re looking for a plumbing company that’s responsive, professional, and does exceptional work, look no further than Ray The Plumber. I highly recommend them! Services Toilet repair, Heating system repair, Plumbing pipe repair, Heating system installation, Water heater repair, Faucet installation
Business reply
Ray The Plumber
Wow! Thank you for the fantastic review, Falastien! You made our day!
From Google
Tom LeCluse
New Absolute professionals! 80+ year old cast iron and galvanized pipes gave out under a crawlspace. Trevor came out and diagnosed and came within two days with Joe to completely replace the bad house trap and drain pipes. Dealing with crawl space and a main water supply line that let go while they were under house, and finding the cesspool was also full so they called in Ryan who located and serviced it promptly so they could complete the work. All professionally done and kept me apprised of the job the entire way, and completed the entire job the same day. Price was very reasonable and I was dreading it being much worse. Office staff were courteous and pleasant and kept up with communications regarding the scheduling etc. All in all as pleasant an experience as it could be dealing with a very.... crappy situation. Would DEFINETELY recommend them highly.
From Google
Iqbal Hasan Plabon
New
Business reply
Ray The Plumber
Hi Iqbal, We tried to talk to you when you called the office to yell at our CSR, but you continued to yell & curse even after we offered a solution. Sorry you weren't happy with us.
From Google
Jennifer Lucia
New $1,200–1,400 Tom was fantastic! Professional, friendly, and great expertise on helping define what the underlying issues were. So happy with the new toilet installation. Services Toilet repair, Plumbing leak detection, Toilet installation
Business reply
Ray The Plumber
Such great news, Jennifer. Your happiness is our top priority, & we are elated to hear Tom delivered! Thank you for the wonderful feedback!
From Google
CLAIRE WILLIAMS
New Reasonable price | $600–800 Sunday heating issue ! One call on our regular team at Ray the Plumber and THEY CAME ON SUNDAY AND FIXED OUR HEAT! We have been their customer for years! We rely on their team for EVERY problem ! We think they are PRICELESS for their professional response and rates ! Before using Ray the Plumber we called local plumber and he told us a week and how much to even look! We will ALWAYS CALL RAY THE PLUMBER! Services Heating system repair
Business reply
Ray The Plumber
Wow Claire. Thank you so much for your loyalty over the years! We are thrilled we could get your heat back up and running quickly on a Sunday. It is our pleasure to have you as our customer, & we sincerely appreciate your heartfelt review.
From Google
Charles Gutierrez
New It was easy to book an appointment and they showed up in the timeframe that was scheduled, and he was very professional and very helpful. The pricing was very fair as well!
Business reply
Ray The Plumber
We are so happy to hear that our service met your expectations and provided a smooth experience. We truly appreciate your support!
From Google
Jas
New Reasonable price | $2,000+ Services Plumbing pipe repair, Faucet repair, Outdoor plumbing system repair, Shower repair, Plumbing leak repair
Business reply
Ray The Plumber
Thanks, Jas!
From Google
Bernard Blake
New I am a city guy who relocated to the Islands (Suffolk) 8 years ago. I always heard nightmares about having to replace your Septic tank and decided to have it cleaned in 2018. I assumed that it should be done again almost 8 years later for preventive maintenance. I contacted Ray the plumber and they set me up with a visit. Ryan the technician showed up very nice and knowledgeable young man. He opened my tank and stated you can tell a lot by the family by looking down this hole (we chuckled) keep doing what you do you guys are fine. My lack of knowledge just looking down that hole he could have easily taken advantage of the situation, but it genuinely never seemed that it was even a thought and I praised him for his honesty. I am a little older now, so it feels good to know that everyone that shows up at your doorstep is not out to get you. I already scheduled Ray the plumber to come look at some inside maintenance at my house, hopefully someone just like Ryan will ring my bell again. Services Sewer cleaning
Business reply
Ray The Plumber
Thank you so much for your kind words for our Ryan! We take great pride in our team’s integrity, and we are thrilled Ryan provided such honest service. We truly appreciate your trust and look forward to seeing you again!
From Google
Marie Antoniadis
New This as the second job they have done for me. They are knowledgeable, dependable, and excellent technicians. Highly recommend
Business reply
Ray The Plumber
Thank you so much for choosing us again! It is a pleasure to hear that our team provided such reliable and expert service. We truly appreciate your continued support and recommendations.
From Google
Jaclyn Jacobs
New Reasonable price | $1,200–1,400 We had a major clog. They came the same day to assess the problem and came back the next day to fix the issue. Nick was thorough and explained all the options. They worked in a professional and efficient manner. The bathroom was spotless afterwards. So thankful for their swift service. Services Toilet repair
Business reply
Ray The Plumber
So great to hear, Jaclyn! We really appreciate you highlighting Nick. Thank you for trusting us with your plumbing needs!
From Google
AJ
New i had a no obligation free inspection performed on my cesspool (i was having no actual issues just saw their free estimate flyer) and their cesspool specialist ryan came out and explained to me 1)what a cesspool is and how it actually works 2) how they check levels (luckily i had a quick access to it 3) said based on my usage and levels should be fine for now and how to future monitor. Ryan and ray abided by the free inspection since no work was done and now i am better educated on what signs to look for and also price points for injection services if needed very professional and also appreciate explanation and cheerful personality of Ryan . if others on the team are like Ryan when it comes to plumbing work they are lucky cause he is was very personable and I think will do well in Cesspool management with that disposition Services Service not listed
Business reply
Ray The Plumber
Thank you so much for the kind words about Ryan. We are thrilled you found the inspection helpful and educational. We look forward to assisting you when you need us!
From Google
Blanca Nolasco
New Reasonable price We had a great experience with Ray the Plumber from start to finish! After submitting an inquiry, I was contacted almost immediately. The representative I spoke with over the phone was extremely friendly and helpful. Our technician, Nick, and his partner arrived quickly, were very professional, and had our toilet repaired in no time. The entire process was smooth, efficient, and stress-free. We really appreciated the excellent customer service and would definitely recommend Ray the Plumber to anyone needing plumbing services! Services Toilet repair
Business reply
Ray The Plumber
Thank you for choosing us, Blanca! We are happy to have been there when you needed the help most!
From Google
Paula Manchester
Reasonable price Great job. Nice people. Competent, good follow-up. Services Drain cleaning
Business reply
Ray The Plumber
Can't thank you enough, Paula!
From Google
George Flye
Reasonable price | $1,400–1,600 Ray the plumber was great as always. have used them loads of times. This time I needed a hot water heater. Thought I would have old one Repaired but when the tech arrived he suggested a new one. Didn't realize they could get me one right away. Micheal D was my tech He was very courteous and knowledgeable. He arranged a new heater right away and got some help from Tom. Also very nice. The two of them worked very well together. Got the job done in good time. Will continue to use Ray the Plumber whenever I need work done. If you need plumbing work done please call Ray. Services Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Faucet repair
Business reply
Ray The Plumber
Wow, George! You have been a loyal customer of ours since 2013, & you are appreciated more than we can express! Thank you so much for your outstanding review.
From Google
john a. scorzelli
New Work was done correctly but, extremely expensive.The plumber was there 58 minutes. From the moment he walked in the door to the moment he walked out. I was charged $875.00 plus tax. Labor, 6 fittings and 10ft of PEX.
Business reply
Ray The Plumber
Hi John, First, we want to apologize about your dissatisfaction. We pulled up an account using your name, & it appears we did this job for you 5 years ago, back in 2021. However, our technician spent 2 hours at your home, & not 58m as you claim. We would appreciate it if you could give us a call at our office so we can confirm details, & hopefully come to a resolution. We can be reached at 631-581-2500. Thank you.
From Google
Jeff Catalina
New Awesome service, Tom, Jeff and Mike came and changed out my hot water heater same day on a Saturday. Polite, neat, professional all around. Definitely would use Ray again for my plumbing and hvac needs. Services Water heater installation
Business reply
Ray The Plumber
We’re so glad our team could get your hot water back up and running so quickly! Thank you for taking the time to leave us your 5 star review, Jeff!
From Google
Tony Tallarico
New Reasonable price | $600–800 Ray’s guys are polite, neat and always do a great job. Services Plumbing pipe repair
Business reply
Ray The Plumber
Many thanks to you, Tony!
From Google
pj p
New Ray The Plumber truly is a great service. Michael was great, communicated the issues well and the work was exceptional. 5 STAR!!
Business reply
Ray The Plumber
Thank you so much! It was our pleasure to help, & we look forward to assisting you again should you need us!
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From Google
Business reply
Ray The Plumber
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