From Google
Evangeline Balaskas
Super friendly guys and hard working!
Business reply
Zoom Drain and Cesspool
Jake & Ryan make a great team! Thank you for your feedback, Evangeline! - Zoom Drain & Cesspool
Zoom Drain and Cesspool
4.9 of 5
Average of 1,028 Google reviews
Positive and negative reviews
- Positive 1,014 reviews, 98% of all reviews
- Negative 11 reviews, 1% of all reviews
- Not counted 3 reviews, 1% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Book online
Booking page on book
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Reviewers praise professional and courteous service
Reviewers praise clear explanations and knowledgeable staff
Reviewers praise quick responses and timely arrivals
Clean work areas and cleanup
What reviewers dislike
Expensive service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Book online
Booking page on book
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Every day Open 24 hours
- Website
- zoomdrain
.com - Phone
- (631) 801-
4100 - Social media
Hours as listed on Google; we have not checked them.
Reviews
From Google
E
Perfect
Business reply
Zoom Drain and Cesspool
We appreciate it very much, Enrique! - Zoom Drain & Cesspool
From Google
syed shah
Business reply
Zoom Drain and Cesspool
Thank you so much, Syed! - Zoom Drain & Cesspool
From Google
Alesia Soltanpanah
Professional, friendly and knowledgeable - great service and arrived when promised
Business reply
Zoom Drain and Cesspool
Excellent! We appreciate your review, Alesia! - Zoom Drain & Cesspool
From Google
leonard fritzson
Quick response to my phone call and quick resolution of the problem
Business reply
Zoom Drain and Cesspool
Thank you very much for the 5 stars, Leonard! - Zoom Drain & Cesspool
From Google
Eddygordo21
Ryan was very professional and kind. He doesn't seem like he's predatory as many companies are nowadays. I really appreciated that he told us how we can ensure that we keep our system working correctly for a long time.
Business reply
Zoom Drain and Cesspool
Ryan sure is a great kid & worker, he gets nothing but positive feedback always!! Thank you so much for your review! - Zoom Drain & Cesspool
From Google
Michele Garofano
I've been using this company forever! Ryan is so professional and such a nice person. This company is on top of everything from calls to follow up calls and more so they definitely get the job done. Looking forward to our new cesspool soon to come. Thanks so much for your help and kindness happy 2025 zoom
Business reply
Zoom Drain and Cesspool
Michele, thank you so much for your wonderful feedback not just for Ryan, but for everyone! We truly appreciate your business all these years & value you as our loyal customer! - Zoom Drain & Cesspool
From Google
Brian Valdez
I would like to share what a great experience we had with Ryan , he had exceptional customer service and great knowledge of his job as well an excellent demeanor. Please relay to Ryan our appreciation and thanks for working under such brutal cold conditions. We like to recommend Ryan for any future services. Thank you, The Valdez Family
Business reply
Zoom Drain and Cesspool
We passed along your amazing review to Ryan, & the owner of course! We sincerely appreciate your kind words for him & feel free to ask for him at any time! - Zoom Drain & Cesspool
From Google
Christopher Hobel (Hobes)
Ryan explained everything thoroughly and answered any concerns. Price was totally affordable!
Business reply
Zoom Drain and Cesspool
Excellent! Thank you very much, Christopher! - Zoom Drain & Cesspool
From Google
Mark Arlotta
Ryan was excellent! He thoroughly aerated my cesspool, which hadn’t been done by other draining services for years. I will only use Zoom Drain in the future for my cesspool maintenance! Mark A.
Business reply
Zoom Drain and Cesspool
Mark, we can't thank you enough for being our loyal customer! Your review & your business are much appreciated! - Zoom Drain & Cesspool
From Google
Liz Graf
Ryan’s expertise and professionalism was only exceeded by his kindness! He was so kind-got right to work-thorough-fast-I would recommend-I WILL recommend Ray the Plumber to EVERYONE-thank you!!!
Business reply
Zoom Drain and Cesspool
Can't thank you enough for your glowing review & the recommendation, Liz! It means so much to us! - Zoom Drain & Cesspool
From Google
Jerry O'Hara
Excellent Job!!!!
Business reply
Zoom Drain and Cesspool
Wonderful!!! Thank you Jerry! - Zoom Drain & Cesspool
From Google
John Rosario
Business reply
Zoom Drain and Cesspool
Thank you thank you, John! - Zoom Drain & Cesspool
From Google
Gina Talento
Jake was polite, professional and a pleasure to work with. He worked into the night to make sure all was well as Christmas Eve was the next day. He even offered to put my projection lights back to where they belonged. Jake saved my holiday. Thank you, thank you, Jake!
Business reply
Zoom Drain and Cesspool
This is such a heartfelt review! Thank you so much Gina & it's so rewarding to know he was able to help during a bad time. Happy Holidays to you & yours! - Zoom Drain & Cesspool
From Google
Lynn Della
Seamless from call to service! Very professional and personable.
Business reply
Zoom Drain and Cesspool
Thank you very much, Lynn! - Zoom Drain & Cesspool
From Google
Barbara Anderson
The men that came to evaluate my cesspool were on time, polite, informative, and really had great positive personalities.. I would highly recommend them.
Business reply
Zoom Drain and Cesspool
Ryan & Jake are the dream team! We all appreciate your 5 stars, Barbara! - Zoom Drain & Cesspool
From Google
L Ristic
Good professional service; Ryan was on time, explained everything that would be done, and resolved an issue. I highly recommend it. Also, Rose in the office was delightful and professional and provided the quickest response one could want. Positive Responsiveness, Quality Services Drain cleaning
Business reply
Zoom Drain and Cesspool
Thanks for sharing your experience with us. We hope to see you again soon. - Zoom Drain & Cesspool
From Google
Rona Fisher
The appointment ran smoothly and Ryan was pleasant and professional
Business reply
Zoom Drain and Cesspool
Ryan only gets amazing feedback each & every time! Glad he was able to help, Rona! - Zoom Drain & Cesspool
From Google
KEN FRIBERG
Always very satisfied with Zoom. Ryan was especially friendly and very professional, offering suggestions to help our old system work more efficiently. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewer cleaning
Business reply
Zoom Drain and Cesspool
Ryan is definitely a gem. He is such an important member of our team & we are thrilled you see the value he provides! - Zoom Drain & Cesspool
From Google
Pastor Allan Blackman
Ryan was very professional, cordial and engaging. He was proficient in explaining my dilemma and more so as to what measures to put in place to avoid a reoccurrence
Business reply
Zoom Drain and Cesspool
Excellent! Thank you for your review, Pastor Allan! - Zoom Drain & Cesspool
Showing 20 of 1,028 reviews
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From Google
Business reply
Zoom Drain and Cesspool
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