Blackman Plumbing

From Google

Nice showroom. Somewhat pricey.

From Google

I don’t ever write reviews but the lack of respect for people’s time here is ridiculous. I walked around showroom for over 30 min and no one even asked if I needed help after receptionist said someone would be with me in a minute after waiting for quite some time asked to speak to manager and she proceeded to go upstairs came back down and said she was busy and should have made appointment apparently even manager named Dina could care less will be taking my business where it’s appreciated

From Google

Promised today, hasn’t shipped, no ship date in sight. Don’t believe them

From Google

I went to the Bohemia site this morning (7/18) and found the experience to be less than acceptable. I was not greeted by anyone. There were three other customers in the showroom at the time. After asking for help and waiting 45 minutes, I watched an associate with lovely red hair put on make-up, walk upstairs and sit at her desk ignoring us. While the materials are beautiful, be prepared to be treated as if you don’t exist. Not worth the hype

From Google

I needed some help purchasing a sink & faucet. Danielle was very sweet and helpful. I was able to get just what I wanted . Thank you Danielle for all your help!!

From Google

We upgraded our showerhead and valve system after dealing with inconsistent water pressure and temperature control. The plumber installed the new fixtures cleanly and tested everything thoroughly afterward. The work took about two hours. Compared to before, the shower feels much more comfortable and consistent to use daily. Water pressure is stronger, and temperature adjustments respond quickly without sudden fluctuations. It’s not a full bathroom renovation, but the improvement made the shower experience feel noticeably more modern and enjoyable immediately after installation.

From Google

I am writing to formally express my dissatisfaction with the level of customer service I received during my recent visit to your Ferguson showroom. On the day of my visit, I arrived with an order form and a piece of hardware, simply seeking assistance in matching a color. This was a straightforward request that I believe could have been addressed in a matter of minutes. Upon arrival, I was assisted by the receptionist, who went upstairs to speak with the showroom manager, Dina Staub. The receptionist returned and informed me that Ms. Staub stated I would need to make an appointment and that she was too busy to assist. I waited approximately 15 minutes before asking the receptionist if Ms. Staub could come speak with me directly. I was then told she was on the phone, with no indication of how long the wait would be. Given the lack of assistance, I took a business card and left the showroom. I then called Ms. Staub directly to explain that I only needed a brief moment of her time for a simple color match. During this conversation, I expressed my frustration at the lack of support and the unprofessional nature of the interaction. Unfortunately, the call did not lead to a resolution. Ms. Staub stated that I did not allow her to speak and indicated she would call me back. Additionally, she denied having said that she was too busy or that I needed an appointment, contradicting what was communicated to me earlier. During the conversation, I emphasized that my time is valuable. Ms. Staub responded by stating that her time is valuable as well. While I respect that, I believe that customer service is a fundamental responsibility of her role, and my request was both reasonable and minimal. Furthermore, when I asked for the contact information of the owner to escalate my concern, I was told to “Google it.” I found this response to be dismissive and highly unprofessional. Overall, I felt disrespected and disregarded as a customer. My experience reflects a lack of basic customer service, communication, and professionalism. I hope this matter is taken seriously and addressed appropriately to ensure that future customers do not encounter similar treatment. I would appreciate a response regarding how this situation will be handled. Sincerely, Kim S.

From Google

Juan Rejas was the most amazing sales person helped us pick out faucet cabinets and toilets . What a great guy stayed after closing to help us

From Google

I had a great experience today, all thanks to Shaina (I apologize if I’m spelling her name incorrectly), Juan, and Fred (I believe that was his name). In an effort to update the old fixtures in our shower, my husband was recommended to visit Ferguson. He had a wonderful experience at the showroom, but was sent to the warehouse in Bayport because we needed a specific part they thought might be available there. Unfortunately, he had a very frustrating experience at the warehouse and ended up leaving empty-handed. I decided to try again today and returned to the showroom in Bohemia. I am so glad I did. The entire team went absolutely above and beyond to resolve our issue and make sure we left with exactly what we needed. I was truly impressed by the level of customer service, kindness, and hospitality they showed me. They turned a frustrating situation into a completely positive experience, and I couldn’t be more grateful. For any future bathroom projects, we will 100% be returning to Ferguson in Bohemia!

From Google

From Google

Dina, Thank you for all your assistance in addressing all of our concerns and issues with our bathroom projects. Your attention to detail tells me that Ferguson is fortunate to have you on staff. Enjoy the upcoming holidays...The Liebert family.

From Google

Has everything

From Google

From Google

Not good. The address were incorrect

From Google

Our sales consultant, Danielle was perfect. She was very helpful.

From Google

From Google

From Google

If there was an option of giving minus stars, I would give Ferguson bath and kitchen that score. Went in the store and had an appointment with Jerry. Beware of the store and more of Jerry. The guy appears half dead. You ask him his opinion on things and he has nothing to contribute . You would think someone who works in a store like this would have some suggestions and ideas of what is in style. He was beyond useless and not sure why he works in a store like this to help people pick out things for their bathroom and kitchen. It was almost painful, dealing with him because he had no opinion, ideas, or suggestions. He was supposed to get us a quote on one last item so we waited for him to get back to us the following day which he never did. We called and left messages without a phone call back. We called again and they said he’s off today so I asked to speak to a manager. She finally called me back and said that she would help me and get back to me during the day with one final cost. Well, she never called me back. Needless to say the manager, Dina is just as bad as Jerry is. Jerry finally decided to call back days later to place the order with no apology or anything. Sorry Jerry you missed the sale and you’re probably going to miss more sales now because you truly are in the wrong field and need to go somewhere where you can actually help someone. This company totally stinks and I would never go back there or recommend them to anyone. Stay away.

From Google

Let's see, how can I describe dealing with Fergusons...the worst experience with a supplier ever!! Contractors and consumers steer clear of this place. I used them to supply the plumbing fixtures and toilet for a bathroom reno. Toilet arrived smashed and my plumber had to go drive to their warehouse to get a new one, where he was met with an attitude. Shower handle slide was sent missing a bracket that took almost two weeks to come in. Sink faucet trap pipe was broken and leaking, they replaced with same junk so I wound up buying a separate one out of pocket. Sink faucet now leaks after 2 weeks so they sent me the parts (valves) to replace myself!! Doorknobs were on backorder for 3 - 4 months with constantly changing delivery dates, I bought and installed different knobs and wouldn't you know the day I cancelled, the knobs shipped! They will take back and refund the knobs, but the refund process takes weeks and requires constant follow up or it does not get done (and good luck getting them on the phone!). I wish I was making up this incredibly bad experience, but i am not. I wouldn't recommend this place to my worst enemy. Plenty of other plumbing suppliers out there.

From Google

Hit or miss, parts are hard to come by some days... miss sw