Hannibal

Rainbow International of Onondaga & Oswego Counties

4.9 of 5

Average of 40 Google reviews

Positive and negative reviews

  • Positive 39 reviews, 98% of all reviews
  • Negative 1 review, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Rainbow International of Onondaga & Oswego Counties

  • 24/7 emergency service

Rainbow International of Onondaga & Oswego Counties is a locally owned restoration business serving homes and businesses in Syracuse, Fulton, Oswego, Hannibal, and nearby Central New York communities. Its services include water and fire damage restoration, mold remediation, contents cleaning, and reconstruction, with an owner-involved local team.

Services

  • Mold remediation
  • Storm damage
  • Cleaning belongings

From their website, rainbowrestores.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"24/7 Emergency Services"
Mold remediation
"Serving Syracuse, Fulton, Oswego, and surrounding communities, we handle water damage, fire and smoke cleanup, and mold remediation with care and precision."
Storm damage
"When a disaster happens, count on us for 24/7 emergency response for all water, fire, and storm emergencies."
Cleaning belongings
"From water and fire damage to mold remediation and contents cleaning, we handle the critical mitigation and cleaning process from start to finish."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quick responses and timely work

  2. Clear communication and updates

  3. Thorough, high quality work

  4. Professional, friendly crews

  • Written reviews used: 39
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, rainbowrestores.com

Call (315) 564-6000Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Peter Brockman 5 of 5

New Reasonable price Rainbow did a sanitation cleanup after bat exclusion for me. Mike (manager) arrived quickly responding to my request for an estimate. He was courteous and paid attention to detail and noted any specific requests I may have had. The quoted price he arrived at was in the price range of several other estimates. His estimate clearly laid out what was to be done. But I had a lot more confidence in Rainbows approach. ( Concern for detail, clear description of work to be done and responsiveness, right from the start) Mike and his highly qualified technicians arrived on time on the day of their restoration work. They proceeded to work exactly as Mike had explained. The highly qualified and trained techs, Mike (another Mike) & Jay got right to it. They were a pleasure to be around and very concerned with protecting valuables and personal items. I rarely give reviews. Or long reviews but when I see excellence, I have to speak up! 5/5 is not high enough for these guys. They went above and beyond! They were there for 3 days. The equipment they used was top of the line air scrubbers. When they were done the dismal musty odor was replaced with healthy fresh air. What a difference! I could go on and on. I highly recommend them! This is not Ai. It is my humble impression of good workmanship. -PCB Services Water damage-related pest control Response time 0–1 hr

Business reply

Rainbow International of Onondaga & Oswego Counties

Your feedback truly means a lot to us. We appreciate you taking the time to share such a detailed account of your experience and are delighted to know our team's dedication, expertise, and attention to detail made a difference for you. Thank you for trusting Rainbow International of Onondaga & Oswego Counties with your restoration project and for your generous recommendation. If you ever need our help again, please know we're here for you!

From Google

Jen 5 of 5

Our experience with Rainbow Restoration was excellent. Mikey and Jay were highly knowledgeable and professional. They walked us through the entire process and throughly answered any questions. We had a water issue in our kitchen which required the use of Injectidry. This was able to throughly dry out the area. Mikey and Jay were on time everyday. Highly recommended their services!

Business reply

Rainbow International of Onondaga & Oswego Counties

We appreciate you taking the time to share your experience, Jen. It's wonderful to hear that our team member was able to guide you through the process and make sure your water issue was resolved quickly and thoroughly. Thank you for choosing Rainbow International of Onondaga & Oswego Counties and for your kind recommendation. Should you ever need assistance again, please know we're here to help.

From Google

Brenda Meyers 4 of 5

Rainbow did a basement clean out at my mom house they were very courteous, kind cleaned up after themselves showed my mom every step of the way what they were doing and the progress and made her feel very comfortable. Thank you to Rainbow.

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you for the kind words Brenda! It was a pleasure serving you and your mom! You were great to work with! Please let us know if there is anything we can help you with in the future!

From Google

Josh Lawton 5 of 5

The new ownership has only improved an already outstanding business experience. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services General carpet cleaning, Upholstery cleaning, Fire damage cleanup & repair, Water damage-related cleanup & repair, Water damage-related mold removal

Business reply

Rainbow International of Onondaga & Oswego Counties

It's great to hear your thoughts, Josh. We truly appreciate you sharing this feedback and for recognizing the improvements under the new ownership at Rainbow International of Onondaga & Oswego Counties. Thank you for taking the time to write such a supportive review.

From Google

Sam Rivaldo 5 of 5

Mike & his team are a great group of people. Very good company to use!

Business reply

Rainbow International of Onondaga & Oswego Counties

What a thoughtful review. Hearing that our team made such a positive impression means a lot, and we’re grateful you chose Rainbow International of Onondaga & Oswego Counties. Thank you for your kind words!

From Google

Jordan Pitman 5 of 5

We were very happy with the team that came out to take care of our water damage Josh and Mike were very polite and worked in a clean manner picking up anything they left behind. We really appreciated there help during this hard time for us! Thanks again. Josh should continue to move up in the company you can tell that he takes great pride in his work. Services Flood restoration, Mold inspection, Flood cleanup, Water removal

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much for taking the time to leave us such a nice review! We love to hear how highly people think of our tech staff! I agree with you, Jay and Mike are the best! Thanks again, and hopefully you don’t need mitigation services in the future, but at least you have a friend in the industry now, so please give us a call if you need us!

From Google

Zachariah Schrecengost 5 of 5

It is difficult to describe just how highly I would recommend Rainbow Restoration. They were the company assigned by our insurance company and I couldn't be happier with the job they did. Jay and Mike performed at the highest levels of professionalism and kept us in the loop during the entire process. They were incredibly personable and clearly took great pride in their work. The work was completely thoroughly and was done in a timely manner. I will be keeping Rainbow Restoration in mind for any future work and would give them more than five stars if that were possible.

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much for the kind review! We appreciate you taking the time to recognize the effort and professionalism of our techs. We love them too! Thank you again. Please reach out if you have any other home interior issues, emergency or non-emergency, we are here to support you!

From Google

Rosemary Merrill 5 of 5

Not sure Rainbow Restoration is an outstanding company to work with. My brother’s house had extensive damage due to ice damming this past winter. In addition he has serious health issues which made this situation even more difficult. Mike Dyer, president and owner, was there every step of the way for us throughout the process of remediating the damage. His crew skillfully got the work done while being respectful of my brother’s health issues. Mike and his crew. kept my brother and I informed of the status of the process as well as next steps. Mike is always available and goes above and beyond for his customers. This was an insurance claim so we are unsure of the cost but it was worth every penny! We highly recommend this company! Services Mold inspection, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal, Mold damage restoration

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much for taking the time to share your experience and for your kind words about Mike and the team. It means a lot to hear that their efforts made a challenging situation easier for your brother and your family. Your recommendation is greatly appreciated, and we're grateful for the opportunity to have assisted you during a difficult time.

From Google

gwen henry 5 of 5

Services Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you for the 5 stars, Gwen! I hope all is going well with you!

From Google

Jeffery Washburn 5 of 5

Reasonable price After a major kitchen fire, the Rainbow team was onsite cleaning everything from ceilings, walls, furniture, fixtures, and taking detailed inventory of all items. They worked for weeks to get the entire house cleaned to where painting on other restorations could be completed. Great people, great company!!! Services Fire damage cleanup & repair

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you for the kind words and we are always happy to assist when there is a need!

From Google

Derik Lafave 5 of 5

Reasonable price These guys did a great job. Great communication throuout the process. Thank you. Services Fire damage cleanup & repair

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much for the kind words and for trusting Rainbow Restoration with all of your repair needs. We know how stressful fire damage can be, so our team works hard to provide clear communication and dependable service every step of the way. We truly appreciate your support and are always here if you ever need us again!

From Google

Dennis DeWeese 5 of 5

Mike with Rainbow restoration did excellent work He was timely and fully explained the services that he was providing Services Flood restoration

Business reply

Rainbow International of Onondaga & Oswego Counties

Hi Dennis! Thanks for the kind review! I’m glad we could help get you on the path to recovery! Cheers!

From Google

Mike Finn 5 of 5

Great price I could not be happier with the job that Mike and the guys did! They do excellent work, & customer service I appreciate them very much and will suggest them to anyone. Thank you Mike. Appreciate everything!!! Services Water removal

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much, Michael, for the kind words and for trusting Rainbow Restoration with your project. We truly appreciate the opportunity to help and are grateful for your support and recommendation. Our goal is always to provide quality work, clear communication, and dependable service during what can often be a stressful situation. It means a lot to hear that you were happy with both the work and customer service. Thanks again from Mike and the entire team — we’re always here if you ever need us in the future!

From Google

Liliana 5 of 5

I had a great experience working with Rainbow. Mike, the owner, did an excellent job of walking me through the entire process and made sure I understood everything along the way. He and his team were very respectful of my home and belongings, which I really appreciated. I would definitely recommend them!

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you so much Liliana! I’m sorry we had to meet under these circumstances, but I’m glad we could make a stressful situation a little more tolerable. 😊

From Google

lorraine lawrence 5 of 5

Reasonable price We were so impressed with the service we received. Their expertise and professionalism was outstanding. Mike Dyer was great to work with and did everything he said he would. Jay was very competent, knowledgeable and friendly. We would recommend them without hesitation. Thx Services Flood restoration, Mold inspection, Flood cleanup

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you Lorraine! It was our pleasure to serve you! Hopefully you never need us again; but if you do, please don’t hesitate to call me directly.

From Google

Kyle Stapleton 5 of 5

Great price Rainbow was a pleasure to work with. They came into our home and removed all water damaged material from an ice damn. They left the space clean each time they finished working. Mike and Jay did several inspections to ensure the job was done right. Mike and Jay were available during off hours to answer questions and they continued to work with us when the insurance company stopped funding the project. Highly recommend! Services Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Business reply

Rainbow International of Onondaga & Oswego Counties

Hey thanks Kyle! We really appreciate the positive feedback! I am really glad we were able to successfully guide you through the various complexities of water damage mitigation and mold abatement within the confines of sophisticated insurance policy constraints. Thank you for being such a pleasure to work with! Please don’t hesitate to reach out in the future if you have any questions as things progress!

From Google

Nate Wagner 5 of 5

Reasonable price I had Mike and his team help me after sewage water backed up into my basement. He is an absolute pro, and was great throughout the process. The job was done quickly, and Mike stayed in touch with me the whole time. I’d highly recommend their services to anyone who asked. Services Water damage-related cleanup & repair, Sewage cleanup

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you, Nate! It was our pleasure to help! Please keep us in mind in the future for non-emergency services as well! We do carpet cleanings, odor elimination, pre/post tenant cleanings, as well as clutter removal, disposal and cleaning! Thanks again, Nate, and best of luck! -Mike

From Google

Wayne Wheeler 5 of 5

Not sure Had a leak in our house over the winter that caused quite a bit of damage to our bathroom. Mike and his team opened everything up and got us dried out so we could quickly find the source. He walked me through everything with our insurance and always got back to me quick with all the questions we had along the way. Highly recommend Rainbow! Services Water damage-related cleanup & repair

Business reply

Rainbow International of Onondaga & Oswego Counties

Hi Wayne! Thank you so much for the nice review! We strive to pay special attention to customer communication and awareness. In our view, an educated customer who understands the process is best for everyone! Please keep us in mind in the future, if, heaven forbid you need emergency services, but also for any non-emergency home services we provide, like home health assessment inspections, carpet cleanings, clutter clean-outs, etc.

From Google

Barbara Connor 5 of 5

Not sure I was lucky enough to have Mike Dwyer of Rainbow International Restoration take care of me after a tragic fire in my rental home. Mike was there within less than 12 hours after the fire and went directly to work, immediately knowing exactly what to do. He also brought a general contractor, Ron Tyler, that day who literally crawled into the attic and got up on the roof to assess the extent of the damage and made sure the fire was out. Mike knew what contractor to bring in and he was a great one. Mike was very caring and respectful and comforting at this difficult time. He worked hand in hand with my tenant to learn his concerns, to recover and protect the property he was most worried about retrieving and saving. And he did recover and save within 24 hours what was most precious to my tenant. Mike called in all of the other contractors that I never would have even known that I needed and they all came quickly and on the spot and they also knew immediately what to do to also save what we could of the house. It was January and temperatures were in the teens and it was snowing alot. They covered the area of the roof that was open to the sky before any further damage could occur. Mike also worked hand in hand with my insurance company and communicated and coordinated schedules with meeting with my insurance representative. I would hope no one would ever need his services, but if so Mike Dwyer’s company, Rainbow International Restoration, is the company you want. The professionalism, the knowledge, the experience, the kindness and caring could not have been better. Insurance covered the cost of his services so I can’t comment on the price I paid, but it must have been fair and reasonable and appropriate or insurance would not have covered it in full the way they did. I hope my words convey that I could not give a more glowing 5 star review of Rainbow International Restoration and Mike Dwyer. Services Fire damage cleanup & repair

Business reply

Rainbow International of Onondaga & Oswego Counties

Wow Barb! I am so flattered by all the kind comments! I am extremely sorry for the circumstances that brought us together, but I’m glad we could be there to help you navigate a confusing, complex and, at times emotional sequence of events to reach the best solution for you. You handled it all with grace and critical thought in equal measure, and I commend you for that. Thank you again Barb; and please keep in touch!

From Google

Jim Paternoster 5 of 5

Great price Always on time and very professional. Services Mold inspection

Business reply

Rainbow International of Onondaga & Oswego Counties

Thank you Jim! We certainly appreciate the nice review! If there is anyway we can serve you, or if you simply have questions, don't hesitate to give us a call!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Rainbow International of Onondaga & Oswego Counties

From their website, rainbowrestores.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"24/7 Emergency Services"
Mold remediation
"Serving Syracuse, Fulton, Oswego, and surrounding communities, we handle water damage, fire and smoke cleanup, and mold remediation with care and precision."
Storm damage
"When a disaster happens, count on us for 24/7 emergency response for all water, fire, and storm emergencies."
Cleaning belongings
"From water and fire damage to mold remediation and contents cleaning, we handle the critical mitigation and cleaning process from start to finish."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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