5.0 of 5
Average of 39 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Done Right Cleaning and Restoration is an owner-operated cleaning and restoration business based in Spencerport, serving homes and businesses across the Greater Rochester Area and Monroe County. Its services include carpet, upholstery, tile and grout, and air duct cleaning, as well as water damage restoration. The business has served the area since 2011.
From their website, donerightcleaningroc
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Quality of the cleaning
Reviewers praise professional and courteous service
Reviewers praise prompt scheduling and responsiveness
Reasonable prices
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From their website, donerightcleaningroc.com
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Emily Barbetta
Great price | $500+ John with Done Right did a great job cleaning our air ducts. His price was more than fair, but beyond that he was professional, courteous and thorough. He came recommended by a family member of mine, and I am so glad I went with him. I would not hesitate to recommend. He is hard working and a pleasure to talk to. Services HVAC duct & vent cleaning
Business reply
Done Right Cleaning and Restoration
Thank you very much😁
From Google
Jill Zeger
Reasonable price I’m a manager at local apartment complexes and we’ve used Done Right Cleaning & Restoration for a few years. John is very reasonable with pricing, easy to contact and schedule with, and most importantly, does an incredible job! Would recommend Done Right Cleaning & Restoration - we will be calling him again! Services General carpet cleaning, Pet stain & odor removal, HVAC duct & vent cleaning, Service not listed
Business reply
Done Right Cleaning and Restoration
Thank You
From Google
al baxter
John is my go to for any and every cleaning job. His service is the best. He is the only one I call.
Business reply
Done Right Cleaning and Restoration
Thank you very much
From Google
Mary Ann Schlesing
Reasonable price | $450–500 Johnny and Louis did a beautiful job cleaning carpets, cleaning out our air ducts and dryer vent. Both are very friendly and did a great job cleaning up as they went along. Both hard workers and very professional! Will use Done Right again in the future! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services General carpet cleaning, HVAC duct & vent cleaning
From Google
Josh Mantegna
John was very prompt and professional. The work he did was amazing. Quality friendly service !
Business reply
Done Right Cleaning and Restoration
Thank you
From Google
Nichole O'Donnell
Nothing but exceptional service from my first encounter with John. Was moving into a new house and needed someone to clean the rugs before the movers brought our furniture over and John was able to schedule our service for the next day. They did an amazing job on some tough carpets and went above and beyond. Would highly recommend them to everyone and I’m even having them come back to clean the ducts, tile floors and upholstery since I’m sure they’ll continue to do a great job. Can’t thank them enough!
Business reply
Done Right Cleaning and Restoration
Thank you very much😁
From Google
Shawn King
Thumbs up did awesome brought carpet back to life
From Google
Stephen Wagner
The owner Johnny, is prompt, courteous, professional, knowledgeable, and polite. We have used his services to many times to count and his services are always the same. That’s hard to find theses days. We have used Done Rights services for; carpet, upholstery, area rugs, and our large ornate wool rug in the den. Always to our complete satisfaction. We also use there home cleaning services weekly and have done so for seven years. Karen, has been there for us not only weekly but after our large holiday parties and family get-togethers. We continue to use Johnny and Karen’s services because we like status quo. We went through many companies before a good friend of ours recommended Done Right. We couldn’t be happier. Positive Responsiveness, Punctuality, Quality, Professionalism, Value
From Google
nakiya hess
Very polite, efficient & thorough. From the phone call to the end of the job, everything was a wonderful experience.
From Google
sarah LeFrois
John has cleaned my carpets and furniture for years. Never had a stain he couldn't help we get out. I have used many of his services. I had a sweage flood 2 weeks before Christmas from a busted pipe in my basement. John and his crew professionally cleaned everything in 2 days and dealt with my insurance company for me. It was a blessing to have a trusted professional handle such a stressful, disgusting job with ease. I also have him do my air ducts at the end of each season, and have noticed my children's and I have had less allergies and illnesses. John's always reasonable for price and the service is alway impeccable. Never had to complain.
From Google
chad hess
We had Johnny from Done Right cleaning out to our home to clean our carpets and upholstery. He was on time and extremely knowledgeable and the best part is our carpets look new. I would highly recommend done right carpet, cleaning to all my friends and family.
From Google
Matt McLaughlin
If you want your job done professionally from an honest business then look no further. John gets the job done the right way.
From Google
Amanda Sutherby
Great job! Efficient and reliable.
Business reply
Done Right Cleaning and Restoration
Thank you very much for the feedback
From Google
Mark DeMara
Wow! I just had them come through and clean my whole house every carpet was completely destroyed with stains like crazy all my white carpets came out brand new they're very professional and get the job done quick highly recommended
From Google
Laura Sutherby
Couldn't be happier! I've used this company several times and I am never disappointed!! Residential and commercial (for work). Thank you!!
From Google
James Wehrle
I had my carpets cleaned by Done Right Cleaning and they did a phenomenal job!!! John was kind, professional, and very easy to work with.
Business reply
Done Right Cleaning and Restoration
Thank you very much for your review
From Google
Maureen Alhart
John made a stressful time easy by getting my Moms carpets clean after her move. He was kind, professional and came back as many times as it took to satisfy the property owner. I highly recommend Done Right!!
Business reply
Done Right Cleaning and Restoration
Thank you😁
From Google
Jasmine Treese
I had Done Eight Cleaning and Restoration come out and shampoo my carpets in my home. They were very kind, professional and efficient. The were done in about 2 hours and my carpets look brand new!! I was also very happy with the price I was quoted and will definitely be using them again. 5/5 recommend.
Business reply
Done Right Cleaning and Restoration
Thank you for the review😁
From Google
Jennifer Lawrence
Johnny is absolutely the best @ getting tough stains out of carpets! He steam cleaned my father’s apartment after a move & there were many stains that needed special treatment even after an initial carpet clean. We were told all new carpet would have to be purchased but he was able to get it looking brand new and we weren’t charged! He is very reasonably priced, professional & I would highly recommend😊 Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Area rug cleaning
Business reply
Done Right Cleaning and Restoration
Thank you very much Jennifer😁
From Google
Jasen Arndt
Excellent results! Quick response, thorough job, and a pleasure to work with. Highly recommend. Positive Responsiveness, Quality, Professionalism Services Pet stain & odor removal
Showing 20 of 39 reviews
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From Google
Business reply
Done Right Cleaning and Restoration
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